---
description: Detailed reviews on Availity based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Availity with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Availity Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Hospital Management Software](/directory/795/hospital-management/software) > [Availity](/software/122019/availity)

# Availity

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> Availity is designed to help businesses in the healthcare industry manage medical benefits, insurance claims, and payment authorizations on a unified platform. The revenue cycle management system enables healthcare professionals to log and track revenue from initial appointments to final payments.
> 
> Verdict: Rated **3.7/5** by 151 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 151 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support Software | 3.4/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Availity

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Availity directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Claims Management Software
- Communication Management
- Data Import/Export
- Document Management Software
- HIPAA Compliant
- In-Patient Management
- Medical Billing Software
- Out-Patient Management
- Patient Records Management
- Physician Management
- Third-Party Integrations

## Integrations (17 total)

- AbelMed
- AccuMed
- Aeris IoT
- Agastha EHR
- AllMed PM
- Axxess Home Health
- ChiroTouch
- ClinicTracker
- CoAction Software
- Compulink
- CureMD
- EncounterWorks
- Fastrack
- HealthPRO
- Hi-Tech Software

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Hospital Management Software](https://www.getapp.ca/directory/795/hospital-management/software)

## Alternatives

1. [MocDoc HMS](https://www.getapp.ca/software/2050009/mocdoc-hms) — 4.9/5 (44 reviews)
2. [eHospital Systems](https://www.getapp.ca/software/104363/ehospital-systems) — 4.9/5 (63 reviews)
3. [MedQR](https://www.getapp.ca/software/2084867/medqr) — 5.0/5 (2 reviews)
4. [HMS Pro+](https://www.getapp.ca/software/2081480/hms-pro) — 4.3/5 (44 reviews)
5. [Healthray](https://www.getapp.ca/software/2073697/healthray) — 5.0/5 (1 reviews)

## Reviews

### "A wonderful resource" — 5.0/5

> **Keytiana** | *January 3, 2019* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: I really appreciate Availity. Running a practice, it made life so much easier. Before we had to confirm client’s Insurance, worry about collections, remember to update insurance info with expiration dates and more when we used an older software. Availity cuts all of that out and allows you way more time to do other things instead of worry about every single detail about charging for sessions. Their customer service is also so great. We could contact them anytime and they would respond very quickly.
> 
> **Cons**: They’re slightly expensive and take it out of the payments made to you so if you aren’t taking in a lot of money, it may not be your best bet.

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### "Increases efficiency and flow of patient care" — 4.0/5

> **Claire** | *December 4, 2018* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Availity helps our office provide excellent service to patients by correctly understand their insurance plan benefits as they relate to the care we provide. We are able to inform patients on financial details at the beginning of their treatment, which they appreciate very much.
> 
> **Cons**: A few times the benefits listed have been completely wrong, creating misinformation for the patient and more work for the office.
> 
> Availity is an integral part of our work flow and a program we use almost every day.

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### "poor support and rude" — 1.0/5

> **theresa** | *April 21, 2025* | Hospital & Health Care | Recommendation rating: 1.0/10
> 
> **Pros**: short hold time and calls get through to a live person quickly      quick caller validation and easy access to log in
> 
> **Cons**: first responder team is not adequately trained and tries to assist but in the end wastes the callers time  - need to escalate the call quicker if support does not know what to do
> 
> called for assistance in modifying a newly created team member log in  first rep  \[sensitive content hidden\] had no idea how to assist -wasted 20 min then transf me to \[sensitive content hidden\] - gave my info and explained problem and she went to put me on hold and I asked if she had training to assist and I just wasted 20 min with first rep and I was told I was being UNPROFESSIONAL\!   I tried to explain it is a valid question to ask any rep before beginning if I am in the correct dept and area and she cut me off and was condescending and rude to me as the client  - terrible\!

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### "Saves crucial time and gives real-time insurance details" — 4.0/5

> **Craig** | *July 29, 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: This software allows us to pull real-time insurance plan coverage that is customized to our specific niche in the industry. This allows us to discuss financial details with the patient that increases their understanding and maximizes our time with them.
> 
> **Cons**: With a few smaller insurance plans (i.e. HealthChoice), we've learned the hard way that the information Availity shows is consistently incorrect. It will show a patient has a copay, when in reality they need to meet a deductible first. Initially, it created real difficulty and embarrassment regarding patient financials.
> 
> This software allows us to discuss financial details with the patient that increases their understanding and maximizes our time with them.

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### "Availity" — 4.0/5

> **Tina** | *August 8, 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: It is good to have multiple payers on one site to be able to verify eligibility. Also I am able to get remittance advice quickly.
> 
> **Cons**: Some of the payers you have to have the healthcare ID, it would be better if could look up by name and date of birth in cases that the patient doesn't have their insurance information with them.

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## Links

- [View on GetApp](https://www.getapp.ca/software/122019/availity)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/availity/> |
| en-AE | <https://www.getapp.ae/software/122019/availity> |
| en-AU | <https://www.getapp.com.au/software/122019/availity> |
| en-CA | <https://www.getapp.ca/software/122019/availity> |
| en-GB | <https://www.getapp.co.uk/software/122019/availity> |
| en-IE | <https://www.getapp.ie/software/122019/availity> |
| en-NZ | <https://www.getapp.co.nz/software/122019/availity> |
| en-SG | <https://www.getapp.sg/software/122019/availity> |
| en-ZA | <https://www.getapp.za.com/software/122019/availity> |
| pt | <https://www.getapp.com.br/software/122019/availity> |
| pt-PT | <https://www.getapp.pt/software/122019/availity> |

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