--- description: Detailed reviews on Doxy.me based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Doxy.me with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Doxy.me Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Telemedicine Software](/directory/961/telemedicine/software) > [Doxy.me](/software/121935/doxy-me) # Doxy.me Canonical: https://www.getapp.ca/software/121935/doxy-me Page: 1 / 50\ Next: [Next page](https://www.getapp.ca/software/121935/doxy-me?page=2) > Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose \& treat patients via videoconference, audio communication, or text message. Features include virtual waiting room management, notifications, screen sharing, group calling, file transfer \& image capture. > > Verdict: Rated **4.6/5** by 1226 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Doxy.me • Use the Doxy.me clinician dashboard to track the number of patients in the waiting room in real time, manage account settings, view meeting history, and more. • Communicate with patients via Doxy.me's live chat, even during calls with other patients, to let them know about any delays or changes to their appointments. • Provide an enhanced patient experience using features such as the patient check-in functionality, online booking tools, and one-click access to video calls. • Create a completely branded backend system and patient portal using Doxy.me's customization tools. Clinics can add their own logo, color schemes, and URL, and create a dedicated landing page. • Gain insight into clinic performance with Doxy.me's analytics tools. Users can view analytics and reports on metrics such as portal usage, patient trends, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1226 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Doxy.me - **Location**: Rochester, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic. Monthly Professional Plan: $35/mo Monthly Clinic Plan: starts at $50/mo for 1 provider Annual Professional Plan: $29/mo Annual Clinic Plan: starts at $42/mo for 1 provider - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 54 more ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Scheduling Software - Billing & Invoicing - Chat/Messaging - Compliance Management - Confirmations/Reminders - Customizable Branding - Document Management Software - Electronic Payments - Email Reminders - File Sharing Software - For Medical Purposes - HIPAA Compliant - Live Chat Software - Monitoring - Multi-Provider Practice - One-to-One Messaging - Online Forms ## Integrations (4 total) - Cloudflare - Okta - Stripe - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Telemedicine Software](https://www.getapp.ca/directory/961/telemedicine/software) ## Alternatives 1. [Mend](https://www.getapp.ca/software/110429/mend-app) — 4.6/5 (920 reviews) 2. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (854 reviews) 3. [Teladoc Health](https://www.getapp.ca/software/131455/teladoc) — 2.5/5 (90 reviews) 4. [TherapyNotes, LLC](https://www.getapp.ca/software/102863/therapynotes-com) — 4.7/5 (960 reviews) 5. [Jane](https://www.getapp.ca/software/122271/jane-app) — 4.8/5 (500 reviews) ## Reviews ### "Love this product\!" — 5.0/5 > **Jean Nicole** | *October 19, 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Super easy to use\! You do not need to download anything, and neither does the patient\! You can have office staff manage the virtual waiting room, just like in a real doctor's office. I love that it's secure and Hipaa compliant\! Professional look specific to our company. Customer Service is quick to respond and friendly. Translator function is the best\!\! > > **Cons**: Only thing missing is that internal staff cannot easily communicate within Doxy, without clicking in like a patient. I do wish there was a way to send messages to other staff members within Doxy ----- ### "Retired and satisfied" — 5.0/5 > **Gayle** | *January 20, 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: It's affordable, easy to use, support is available, and they're open to suggestions. > > **Cons**: Doxy.me checks all my boxes so I can't say I'm dissatisfied about anything. > > I'm retired and just see a few clients a week. I'm a caregiver and Telehealth allows me to be at home and to continue doing what I love to do. The support has been awesome when I've needed it. The price keeps my overhead in budget. ----- ### "Rude and Slow IT response" — 2.0/5 > **Rebekah** | *June 17, 2025* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: One pro is having a set URL address for a virtual waiting room with ability to chat/update patients. > > **Cons**: Doxy had a known connectivity issue with slow response time and rude IT support team. Doxy had a known connectivity problem > > Poor which is disappointing given several colleagues have used Doxy for years w/o problems. Lucky me. ----- ### "Reliable simplicity makes sense." — 5.0/5 > **David** | *December 4, 2024* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: I like the low price and reliability. Simplicity makes it easy to use. > > **Cons**: Sometimes call quality used to vary but it is better now. > > I like it. And rely on it daily for my work. ----- ### "Reliable and secure" — 5.0/5 > **Joseph** | *September 16, 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Security encrypted end from end and HIPPA compliant. > > **Cons**: occasional technical issue on other end with clients, mostly Android phones > > Over all experience the last three years have been with very little tech. issues, very reliable, Video feed improved, and added services. I have a professional account it works great. ----- Page: 1 / 50\ Next: [Next page](https://www.getapp.ca/software/121935/doxy-me?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/121935/doxy-me) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data