--- description: Detailed reviews on Doxy.me based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Doxy.me with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Doxy.me Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Telemedicine Software](/directory/961/telemedicine/software) > [Doxy.me](/software/121935/doxy-me) # Doxy.me Canonical: https://www.getapp.ca/software/121935/doxy-me Page: 1 / 50\ Next: [Next page](https://www.getapp.ca/software/121935/doxy-me?page=2) > Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose \& treat patients via videoconference, audio communication, or text message. Features include virtual waiting room management, notifications, screen sharing, group calling, file transfer \& image capture. > > Verdict: Rated **4.6/5** by 1227 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Doxy.me • Use the Doxy.me clinician dashboard to track the number of patients in the waiting room in real time, manage account settings, view meeting history, and more. • Communicate with patients via Doxy.me's live chat, even during calls with other patients, to let them know about any delays or changes to their appointments. • Provide an enhanced patient experience using features such as the patient check-in functionality, online booking tools, and one-click access to video calls. • Create a completely branded backend system and patient portal using Doxy.me's customization tools. Clinics can add their own logo, color schemes, and URL, and create a dedicated landing page. • Gain insight into clinic performance with Doxy.me's analytics tools. Users can view analytics and reports on metrics such as portal usage, patient trends, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1227 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Doxy.me - **Location**: Rochester, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic. Monthly Professional Plan: $35/mo Monthly Clinic Plan: starts at $50/mo for 1 provider Annual Professional Plan: $29/mo Annual Clinic Plan: starts at $42/mo for 1 provider - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 54 more ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Scheduling Software - Billing & Invoicing - Chat/Messaging - Compliance Management - Confirmations/Reminders - Customizable Branding - Document Management Software - Electronic Payments - Email Reminders - File Sharing Software - For Medical Purposes - HIPAA Compliant - Live Chat Software - Monitoring - Multi-Provider Practice - One-to-One Messaging - Online Forms ## Integrations (4 total) - Cloudflare - Okta - Stripe - eClinicalWorks ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Telemedicine Software](https://www.getapp.ca/directory/961/telemedicine/software) ## Alternatives 1. [Mend](https://www.getapp.ca/software/110429/mend-app) — 4.6/5 (920 reviews) 2. [Carepatron](https://www.getapp.ca/software/2048864/care-patron) — 4.4/5 (859 reviews) 3. [Jane](https://www.getapp.ca/software/122271/jane-app) — 4.8/5 (536 reviews) 4. [TherapyNotes, LLC](https://www.getapp.ca/software/102863/therapynotes-com) — 4.7/5 (972 reviews) 5. [Teladoc Health](https://www.getapp.ca/software/131455/teladoc) — 2.5/5 (91 reviews) ## Reviews ### "Great free version" — 5.0/5 > **James** | *November 9, 2022* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I use the free version of this software and as expected there are not many bells and whistles with it, however, the software meets my needs. The virtual waiting room saves me time daily. I also think the interface is very intuitive with user buttons in the places you would expect them. Finally, the meeting log allows me to review the length of my sessions, so I do not have any billing issues. > > **Cons**: The only thing I see as an area of improvement would be to have a subscription rate between free and professional that would allow for a user to have access to the screenshare and file transfer features. While $35/month seems reasonable for an individual with a full-time private practice, $420 per year is somewhat prohibitive to someone with a part-time private practice. ----- ### "Free version is perfect for my small nonprofit clinic\!" — 5.0/5 > **Sarah** | *May 27, 2025* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: Simple but easy to navigate and very intuitive program. The connection is always reliable, and patients are pleased with this vs. the telehealth option through my EMR. > > **Cons**: I have the free version and honestly feel that it is quite robust for a free product. I wouldn't change anything for this level\! > > Easy setup, patients have no issues with it. I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I grow and need to customize my waiting room. ----- ### "Rude and Slow IT response" — 2.0/5 > **Rebekah** | *June 17, 2025* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: One pro is having a set URL address for a virtual waiting room with ability to chat/update patients. > > **Cons**: Doxy had a known connectivity issue with slow response time and rude IT support team. Doxy had a known connectivity problem > > Poor which is disappointing given several colleagues have used Doxy for years w/o problems. Lucky me. ----- ### "HIPAA Compliant, Easy to use, FREE" — 5.0/5 > **Diane** | *March 20, 2025* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: I love this free HIPAA compliant video tool to use with my psychotherapy clients. The free version allows me unlimited 60 min sessions\! It's wonderful. > > **Cons**: The only issue is very minor. There is a reverberation the first few seconds when you join, but it disappears sometimes before even saying hello. > > Overall I'm so grateful for such an easy to use, secure, free tool\! ----- ### "the only platform I will use for psychiatric practice" — 4.0/5 > **Marcia** | *March 20, 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: as long as the patient has adequate internet, this platform is HIPAA compliant and confidential. I am much happier conducting sensitive interviews using Doxy.me over zoom or other meeting platforms. > > **Cons**: it can be difficult to get customer service on the phone, but if FAQs are all you need, it's OK > > great\! I even decided to pay for it\! ----- Page: 1 / 50\ Next: [Next page](https://www.getapp.ca/software/121935/doxy-me?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/121935/doxy-me) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data