Repair-CRM
About Repair-CRM
Is managing a field service team taking your time away from what matters the most - growing your company? Take control of your day-to-day tasks with the leading Field Service Management software for repair businesses. Easy to use and with no learning curve, Repair CRM is the one-stop-shop for:
- Customer communication - forget about lengthy phone calls with our integrated Online Booking Portal
- Job creation - easily select clients, define job details, and dispatch digital work orders
- Scheduling - managing your technicians' calendars effectively has never been easier
- Job completion - techs can finalize the job on their tablets with ease, even without tech-savvy skills
- Invoicing - seamlessly transfer job details to QuickBooks Online from our platform with just one click
Manage all aspects of your repair business and completely transform your operations with Repair CRM. Try 14 days for free:
Short description - 300 characters
Is managing a field service team taking your time away from what matters the most - growing your company? Take control of your day-to-day tasks with the leading Field Service Management software for repair businesses. Try 14 days for free.
Key benefits of Repair-CRM
With Repair-CRM, your field service business benefits from:
Efficiency: With our all-in-one mobile app, manage your business operations seamlessly from anywhere, any time. Schedule and dispatch jobs, send quotes, and track job progress all from a single dashboard.
Real-time Tracking: Gain complete visibility of your technicians' locations with our live map view. Ensure they're on task and on time, improving productivity and customer satisfaction.
Limitless Documentation: Add unlimited notes to jobs and customer profiles, providing comprehensive job details and customer preferences. Attach photos, PDFs, and other essential documents to your work orders.
Quick Quotes & Invoicing: Generate and send quotes to customers directly from our app for quick approval. Once a job is complete, create invoices and send them directly to QuickBooks from our mobile app.
Improved Customer Experience: Our online booking portal allows customers to easily report new jobs with photos and preferred time windows, enhancing their experience and satisfaction.
Effective Asset Management: Efficiently manage your client’s devices, vehicles, or equipment with our asset management system, tracking next maintenance, previous faults, service visits, and used parts.
Growth & Success: With affordable pricing and a free 14-day trial, Repair-CRM is a cost-effective solution designed to help your business grow and succeed in the competitive field service industry.
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Alternatives
Kickserv
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use with our Zebra barcode terminal
Reviewed on 2019-06-18
Pros
We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.
Cons
Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!
Response from E-Software
Thank you Robert, we are glad you like it!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Repair-CRM is an asset to any service department
Reviewed on 2024-12-30
Repair-CRM is quickly transforming our small service department. We are becoming more efficient,...
Repair-CRM is quickly transforming our small service department. We are becoming more efficient, better at invoicing, and more organized.
Pros
The customer service is outstanding. Every question or concern has been addressed quickly and satisfactorily.
Cons
I would like to be able to customize the integration with Quickbooks. For example, download only customers and not vendors.
Reasons for Switching to Repair-CRM
Easy of use, mobile phone app access, cost effective, excellent customer service.Response from E-Software
Thank you very much!
- Industry: Real Estate
- Company size: 5,001–10,000 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Overall Effective
Reviewed on 2021-05-16
Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work...
Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.
Pros
Repair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met.
Cons
The billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User Review on Repair CRM
Reviewed on 2024-02-06
Excellent . Affordable, Easy to use, reliable and excellent support from the team.
Excellent . Affordable, Easy to use, reliable and excellent support from the team.
Pros
Ease of use and affordable. It captures everything needed for Field Service and the team continually develops the product and very responsive to issues
Cons
A lower tier pricing for users with more than one but less than five
Alternatives Considered
Kickserv, Dynamics 365, QuickBooks Enterprise, e-automate and Field Service ManagementReasons for Choosing Repair-CRM
Affordability and responsiveness to issues and customer accessReasons for Switching to Repair-CRM
It suited our needs best and the team customized the software to include meter reading and fault code entry and no extra cost. That was a selling plus for me. It’s also very easy to implement. Reliable and user friendly. Among the best available. I recommend this to all Service Companies. I’m hoping it will soon integrate with Quickbooks Desktop as it now does with Quickbooks online.Response from E-Software
Thank you Timothy! Happy to help!
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Customizable solution for forklift servicing, with great support
Reviewed on 2023-07-14
The team was good to communicate with and understood our needs after explaining. Delivery was rapid...
The team was good to communicate with and understood our needs after explaining. Delivery was rapid with some finishing back-and forth, and we are really pleased with the end result.Our overall efficiency grew with25% overall, thanks to the digital work orders.
Pros
Asset management for the forklifts was critical for us with Customer Management. Also the customization of the templates to match our previous company Branding. Our overall efficiency grew with25% overall, thanks to the digital work orders.
Cons
Invoicing needed a few things to iron out to our needs, but overall the team did a great job.
Response from E-Software
Thank you very much Roland!
Repair-CRM FAQs
Below are some frequently asked questions for Repair-CRM.Q. What type of pricing plans does Repair-CRM offer?
Repair-CRM offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Subscription
- Free Trial: Available
$19 per month for 1 user, $89 per month for 5 users, $119 per month for 10 users, $179 per month for 20 users
Q. Who are the typical users of Repair-CRM?
Repair-CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Repair-CRM support?
Repair-CRM supports the following languages:
Dutch, English, French, German, Italian, Polish, Spanish
Q. Does Repair-CRM support mobile devices?
Repair-CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Repair-CRM integrate with?
Repair-CRM integrates with the following applications:
Google Calendar, QuickBooks Online, QuickBooks Online Advanced
Q. What level of support does Repair-CRM offer?
Repair-CRM offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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