Repair-CRM

4.9 (18)
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Repair-CRM: Streamline, Simplify, Succeed

About Repair-CRM

Is managing a field service team taking your time away from what matters the most - growing your company? Take control of your day-to-day tasks with the leading Field Service Management software for repair businesses. Easy to use and with no learning curve, Repair CRM is the one-stop-shop for:

- Customer communication - forget about lengthy phone calls with our integrated Online Booking Portal
- Job creation - easily select clients, define job details, and dispatch digital work orders
- Scheduling - managing your technicians' calendars effectively has never been easier
- Job completion - techs can finalize the job on their tablets with ease, even without tech-savvy skills
- Invoicing - seamlessly transfer job details to QuickBooks Online from our platform with just one click

Manage all aspects of your repair business and completely transform your operations with Repair CRM. Try 14 days for free:

Short description - 300 characters

Is managing a field service team taking your time away from what matters the most - growing your company? Take control of your day-to-day tasks with the leading Field Service Management software for repair businesses. Try 14 days for free.


Key benefits of Repair-CRM

With Repair-CRM, your field service business benefits from:

Efficiency: With our all-in-one mobile app, manage your business operations seamlessly from anywhere, any time. Schedule and dispatch jobs, send quotes, and track job progress all from a single dashboard.

Real-time Tracking: Gain complete visibility of your technicians' locations with our live map view. Ensure they're on task and on time, improving productivity and customer satisfaction.

Limitless Documentation: Add unlimited notes to jobs and customer profiles, providing comprehensive job details and customer preferences. Attach photos, PDFs, and other essential documents to your work orders.

Quick Quotes & Invoicing: Generate and send quotes to customers directly from our app for quick approval. Once a job is complete, create invoices and send them directly to QuickBooks from our mobile app.

Improved Customer Experience: Our online booking portal allows customers to easily report new jobs with photos and preferred time windows, enhancing their experience and satisfaction.

Effective Asset Management: Efficiently manage your client’s devices, vehicles, or equipment with our asset management system, tracking next maintenance, previous faults, service visits, and used parts.

Growth & Success: With affordable pricing and a free 14-day trial, Repair-CRM is a cost-effective solution designed to help your business grow and succeed in the competitive field service industry.


Images

Repair-CRM Software - Repair-CRM live map of technicians screenshot
Repair-CRM Software - Repair-CRM signature capture screenshot
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Repair-CRM Software - Repair-CRM live map of technicians screenshot
Repair-CRM Software - Repair-CRM signature capture screenshot
Repair-CRM Software - Repair-CRM dispatching screenshot

Not sure about Repair-CRM? Compare with a popular alternative

Repair-CRM

4.9 (18)
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Starting Price

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month

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Reviews

Overall rating

4.9 /5
(18)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support Software
4.9/5

Already have Repair-CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 18
Csarnai
Csarnai
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use with our Zebra barcode terminal

Reviewed on 2019-06-18

Pros

We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.

Cons

Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!

Response from E-Software

Thank you Robert, we are glad you like it!

Timothy
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

User Review on Repair CRM

Reviewed on 2024-02-06

Excellent . Affordable, Easy to use, reliable and excellent support from the team.

Excellent . Affordable, Easy to use, reliable and excellent support from the team.

Pros

Ease of use and affordable. It captures everything needed for Field Service and the team continually develops the product and very responsive to issues

Cons

A lower tier pricing for users with more than one but less than five

Reasons for Choosing Repair-CRM

Affordability and responsiveness to issues and customer access

Switched From

HubSpot CRM and Field Force Tracker

Reasons for Switching to Repair-CRM

It suited our needs best and the team customized the software to include meter reading and fault code entry and no extra cost. That was a selling plus for me. It’s also very easy to implement. Reliable and user friendly. Among the best available. I recommend this to all Service Companies. I’m hoping it will soon integrate with Quickbooks Desktop as it now does with Quickbooks online.

Response from E-Software

Thank you Timothy! Happy to help!

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Overall Effective

Reviewed on 2021-05-16

Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work...

Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.

Pros

Repair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met.

Cons

The billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing.

Ruth
Overall rating
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Repair-CRM being used in a marine engine and industrial repair facility.

Reviewed on 2023-07-13

Excellent!

Excellent!

Pros

I appreciate the price point and the ease of use the most. Repair-CRM was and is very easy to just start using. there was very little training or learning needed to begin using. Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place. The customer service has been awesome; communication via email is almost always same day, which has been wonderful.

Cons

I don't know what I like least, they have been able to help me get what I needed out of the software so far.

Response from E-Software

Thank you Ruth!

Peter
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Repair CRM is great for field technicians

Reviewed on 2019-06-24

Easy to use Mobil app which helps speed up the Admin-time in the office.

Easy to use Mobil app which helps speed up the Admin-time in the office.

Pros

It allows our Techs to do the paperwork at a repair, eliminating sending the messy handwritten work orders to the office. We used to enter them manually in the evening ... this alone saves a lot of time for us (me).

Cons

Inventory tracking was missing, but they implemented it with our help for us, so I can't say anything else in particular.

Alternatives Considered

Microsoft Excel

Reasons for Switching to Repair-CRM

Much easier to use on the phone.

Response from E-Software

Thank you Peter! It was fun working with you guys!

Showing 5 reviews of 18 Read all reviews

Repair-CRM FAQs

Below are some frequently asked questions for Repair-CRM.

Repair-CRM offers the following pricing plans:

  • Starting from: US$19.00/month
  • Pricing model: Subscription
  • Free Trial: Available

$19 per month, for 1 user $39 per month, for up to 5 users $59 per month, for up to 10 users $99 per month, for up to 20 users

Repair-CRM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Repair-CRM supports the following languages:

Dutch, English, French, German, Italian, Polish, Spanish

Repair-CRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Repair-CRM integrates with the following applications:

QuickBooks

Repair-CRM offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Repair-CRM.