About Repair-CRM
Is managing a field service team taking your time away from what matters the most - growing your company? Take control of your day-to-day tasks with the leading Field Service Management software for repair businesses. Easy to use and with no learning curve, Repair CRM is the one-stop-shop for:
- Customer communication - forget about lengthy phone calls with our integrated Online Booking Portal
- Job creation - easily select clients, define job details, and dispatch digital work orders
- Scheduling - managing your technicians' calendars effectively has never been easier
- Job completion - techs can finalize the job on their tablets with ease, even without tech-savvy skills
- Invoicing - seamlessly transfer job details to QuickBooks Online from our platform with just one click
Manage all aspects of your repair business and completely transform your operations with Repair CRM. Try 14 days for free:
Short description - 300 characters
Is managing a field service team taking your time away from what matters the most - growing your company? Take control of your day-to-day tasks with the leading Field Service Management software for repair businesses. Try 14 days for free.
Pricing starting from:
US$19.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Repair-CRM
With Repair-CRM, your field service business benefits from:
Efficiency: With our all-in-one mobile app, manage your business operations seamlessly from anywhere, any time. Schedule and dispatch jobs, send quotes, and track job progress all from a single dashboard.
Real-time Tracking: Gain complete visibility of your technicians' locations with our live map view. Ensure they're on task and on time, improving productivity and customer satisfaction.
Limitless Documentation: Add unlimited notes to jobs and customer profiles, providing comprehensive job details and customer preferences. Attach photos, PDFs, and other essential documents to your work orders.
Quick Quotes & Invoicing: Generate and send quotes to customers directly from our app for quick approval. Once a job is complete, create invoices and send them directly to QuickBooks from our mobile app.
Improved Customer Experience: Our online booking portal allows customers to easily report new jobs with photos and preferred time windows, enhancing their experience and satisfaction.
Effective Asset Management: Efficiently manage your client’s devices, vehicles, or equipment with our asset management system, tracking next maintenance, previous faults, service visits, and used parts.
Growth & Success: With affordable pricing and a free 14-day trial, Repair-CRM is a cost-effective solution designed to help your business grow and succeed in the competitive field service industry.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
Dutch, English, Spanish
Pricing starting from:
US$19.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Repair-CRM: 60
Alternatives
Microsoft Excel
Less Paper
FieldPulse
ServiceWorks
Reviews
Already have Repair-CRM?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use with our Zebra barcode terminal
Reviewed on 2019-06-18
Pros
We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.
Cons
Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!
Response from E-Software
Thank you Robert, we are glad you like it!
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Repair CRM is great for field technicians
Reviewed on 2019-06-24
Easy to use Mobil app which helps speed up the Admin-time in the office.
Easy to use Mobil app which helps speed up the Admin-time in the office.
Pros
It allows our Techs to do the paperwork at a repair, eliminating sending the messy handwritten work orders to the office. We used to enter them manually in the evening ... this alone saves a lot of time for us (me).
Cons
Inventory tracking was missing, but they implemented it with our help for us, so I can't say anything else in particular.
Alternatives Considered
Microsoft ExcelReasons for Switching to Repair-CRM
Much easier to use on the phone.Response from E-Software
Thank you Peter! It was fun working with you guys!
- Industry: Real Estate
- Company size: 5,001–10,000 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Overall Effective
Reviewed on 2021-05-16
Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work...
Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.
Pros
Repair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met.
Cons
The billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing.
- Industry: Maritime
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Repair-CRM being used in a marine engine and industrial repair facility.
Reviewed on 2023-07-13
Excellent!
Excellent!
Pros
I appreciate the price point and the ease of use the most. Repair-CRM was and is very easy to just start using. there was very little training or learning needed to begin using. Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place. The customer service has been awesome; communication via email is almost always same day, which has been wonderful.
Cons
I don't know what I like least, they have been able to help me get what I needed out of the software so far.
Response from E-Software
Thank you Ruth!
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Customizable solution for forklift servicing, with great support
Reviewed on 2023-07-14
The team was good to communicate with and understood our needs after explaining. Delivery was rapid...
The team was good to communicate with and understood our needs after explaining. Delivery was rapid with some finishing back-and forth, and we are really pleased with the end result.Our overall efficiency grew with25% overall, thanks to the digital work orders.
Pros
Asset management for the forklifts was critical for us with Customer Management. Also the customization of the templates to match our previous company Branding. Our overall efficiency grew with25% overall, thanks to the digital work orders.
Cons
Invoicing needed a few things to iron out to our needs, but overall the team did a great job.
Response from E-Software
Thank you very much Roland!
Repair-CRM FAQs
Below are some frequently asked questions for Repair-CRM.Q. What type of pricing plans does Repair-CRM offer?
Repair-CRM offers the following pricing plans:
- Starting from: US$19.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
$19 per month, for 1 user $39 per month, for up to 5 users $59 per month, for up to 10 users $99 per month, for up to 20 users
Q. Who are the typical users of Repair-CRM?
Repair-CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Repair-CRM support?
Repair-CRM supports the following languages:
Dutch, English, Spanish
Q. Does Repair-CRM support mobile devices?
Repair-CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Repair-CRM integrate with?
Repair-CRM integrates with the following applications:
QuickBooks
Q. What level of support does Repair-CRM offer?
Repair-CRM offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Repair-CRM.
