--- description: Detailed reviews on Appcues based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Appcues with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Appcues Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Digital Adoption Platforms](/directory/1627/digital-adoption-platform/software) > [Appcues](/software/121239/appcues) # Appcues Canonical: https://www.getapp.ca/software/121239/appcues Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/121239/appcues?page=2) > Appcues is a customer engagement platform that turns your product into the best place to reach, encourage, and engage customers across their full lifecycle. > > Verdict: Rated **4.8/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Appcues 1\. Never explain yourself twice Appcues' Knowledge Hub holds context on your product, brand, and past campaigns, so every new experience, recommendation, and draft builds on what's already been shared instead of starting from a blank page. 2. Announce it inside the product, not just their inbox Ship targeted, segmented feature announcements the moment something launches: banners, launchpads, and in-app messaging that reach the right users without depending on an email open rate. 3. Guide users to the feature they're not using yet Checklists and flows nudge people toward setup and key milestones, targeted by segment, so underused functionality actually gets adopted instead of ignored. 4. Turn satisfaction into reviews and referrals, while it's fresh Trigger NPS surveys, reviews, and referral asks at the moment satisfaction peaks-- not on a quarterly survey someone forgets to answer. 5. Let real behavior and feedback shape the roadmap Product and growth teams use the same behavioral data and in-app surveys for pre-launch research and beta programs, so what gets built next is informed by what users actually do and say. 6. Pricing that doesn't punish growth All-inclusive plans with unlimited seats; no nickel-and-diming as your team or usage grows. 7. Backed by real recognition Named a G2 leader with recognition for fastest implementation, among other awards. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 100 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Appcues - **Location**: Boston, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$250.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pricing is based on monthly active users starting at $249/month for 1,000 monthly active users. Contact Appcues for more details - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Brazil, Canada, Denmark, France, Germany, India, Israel, Netherlands, Poland, Spain, Sweden, United Kingdom, United States ## Features - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asynchronous Learning - Audience Targeting - Behavior Tracking - Content Creation - Contextual Guidance - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Data Quality Control - Employee Onboarding - Engagement Tracking ## Integrations (21 total) - Amplitude - Customer.io - Google Analytics 360 - Heap - HubSpot CRM - Intercom - Interplay Learning - Klaviyo - LogRocket - Mailchimp - Marketo Engage - Mixpanel - STACK - Salesforce Platform - Segment ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Digital Adoption Platforms](https://www.getapp.ca/directory/1627/digital-adoption-platform/software) ## Alternatives 1. [Product Fruits](https://www.getapp.ca/software/2048058/product-fruits) — 4.7/5 (89 reviews) 2. [VisualSP](https://www.getapp.ca/software/2049371/visualsp) — 4.9/5 (22 reviews) 3. [tts performance suite](https://www.getapp.ca/software/2063820/tts-performance-suite) — 4.6/5 (25 reviews) 4. [Produktly](https://www.getapp.ca/software/2066422/produktly) — 4.7/5 (12 reviews) 5. [Rocketlane](https://www.getapp.ca/software/2049399/rocketlane) — 4.7/5 (127 reviews) ## Reviews ### "AppCues is a leader and an Innovator" — 5.0/5 > **Brandon** | *July 17, 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Great software to help users learn how to use your Software. Very easy to set up and use. Tons of innovations and changes since I started with the company in a short time. > > **Cons**: The only cons came early on when setting it up but all have been resolved now as it is much easier to use and intuitive. > > Overall I love Appcues and think they are in the right direction with continued innovation both on product development and thought leadership. ----- ### "Really good tool and CS team" — 5.0/5 > **Wes** | *August 2, 2018* | Computer Software > > **Pros**: It's so easy to set up amazing tooltips in our app. It requires VERY little technical knowledge and gives you tons of power. > > **Cons**: It's expensive\!\! All of the tools in this category are, and this is the best one, but a price break would be very helpful for smaller teams. Maybe a different price structure? ----- ### "Easy to use, fast results\!" — 4.0/5 > **Ryan** | *May 23, 2019* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: In my time using Appcues, it has been incredibly intuitive to use. From creating my first "test" flow, to designing more complex groups of flows that adjust based on user selections, it has been a breeze to use. It is also incredibly versatile when it comes to personalizing and targeting flows to specific groups of use. > > **Cons**: One pain point that I have experienced is in the way Appcues interacts with our site. On many pages, users open and close windows without actually navigating away from a specific URL. This can make it tricky to guide users through processes that require the opening or closing of windows and menus. There are workarounds, such as stringing different flows together, but it does make the build experience a little more time consuming and difficult. > > We have used Appcues in a couple of different ways. We have used it to simply support the launch of a new solution or an enhancement, to provide targeted support during beta testing, and to provide reminders and updates to users. We have barely scratched the surface, and eve have plans to create a "choose your own adventure" set of flows, that allows users to select the amount of detail in a walk through based on their comfort level with our applications. We have seen amazing results in the impact on tickets coming into our Customer Support team. ----- ### "Easy-to-implement solution for a difficult problem" — 5.0/5 > **Matan** | *February 10, 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Appcues is very simple to use, and depending on your situation should be easy to implement in your website/product. Rather than your dev team building everything in-house, you can save a lot of developer time by having them just input the code and doing it yourself (non-technical guy here) > > **Cons**: Not much, so I'll have to nitpick here. Sometimes when you're building a flow the buttons can lock and you'll have to refresh your page. Not too big of a deal and doesn't happen too often. A bug I'm sure will be fixed. > > They obviously are masters in this domain of user onboarding. I read their content for 6 months before implementing. ----- ### "great solution to engage users throughout their lifecycle" — 5.0/5 > **Muhammad** | *March 31, 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: its very ease to use. allows me to test different hypotheses so dynamically. > > **Cons**: Nothing significance comes to mind but analytics could be better > > it excellent. makes each step of the process so streamlines and as per exact needs. highly recommended ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/121239/appcues?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/121239/appcues) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data