Zanda (formerly Power Diary)
Zanda (formerly Power Diary)
About Zanda (formerly Power Diary)
Zanda is a complete practice management platform for health practices. With tools for calendar management, online bookings, automated SMS and email reminders, client invoicing, configurable treatment note templates, detailed reports and analytics, secure telehealth services, and an integrated Practice Operations Manual, Zanda has everything you need to run your practice. The platform supports integration with services including Stripe,, Mailchimp, Xero, Physitrack,, Outlook Mail, Outlook Calendar, GoFax, Google Calendar, Medicare/DVA (AU), and Tyro (AU), creating an efficient workflow.
Zanda is perfect for clinics of any size, from solo practitioners to large multi-location practices. It’s trusted by professionals such as physical therapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors, and more.
Our universal calendar allows for one-click appointment management, giving practitioners central access to their schedules. Features like recurring availability patterns, custom online availability, color-coded calendar grouping, and quick toggling options help tailor the calendar to your needs. Automated SMS and email reminders reduce no-shows and client cancellations.
With a comprehensive client CRM, Zanda centralizes client information, insurance details, and appointment history. Clients can book appointments online anytime through the client portal, while practitioners maintain control over the booking rules and cancellation policies for a secure and customized experience.
Pricing starting from:
US$19.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Zanda (formerly Power Diary)
- Calendar & Appointment Management: Manage appointments and schedules in one central location with a user-friendly interface.
- SMS & Email Reminders: Set automated reminders to reduce no-shows and communicate directly with clients through a 2-way SMS chat system.
- Client Records Management: Securely store all client details, from referrals and invoices to treatment notes and appointment history..
- Clinical Notes: Access hundreds of pre-built treatment note templates or create your own with text boxes, multiple-choice options, tick boxes, image annotations, and electronic signatures.
- Online Bookings & Payments: Let clients book appointments anytime using configurable booking rules. Add a “Book Now” button to your website and accept payments online.
- Integrated Invoices & Payments: Automate invoicing and payment processing to eliminate account management headaches.
- Integrated Telehealth: Provide secure and convenient telehealth services with easy-to-use, client-friendly technology.
- In-Platform Practice Operations Manual: Access a core set of adaptable policies and procedures directly within the platform, an industry-first feature.
- Free Customer Support: Get help from our dedicated team through live calls, chat, email, how-to videos, or a searchable help center.
- Seamless Integrations: Connect with Stripe, Mailchimp, Xero, Physitrack, Gmail, Google Calendar, Outlook Mail, Outlook Calendar, GoFax, Medicare/DVA (AU), and Tyro (AU).
- Device Flexibility: Access Zanda on any device with an internet connection.
- 12-Month Money-Back Guarantee: Enjoy peace of mind with our comprehensive guarantee.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$19.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Zanda (formerly Power Diary): 158
Alternatives
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SimplePractice
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Reviews
Already have Zanda (formerly Power Diary)?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Our Team Loved This software
Reviewed on 2020-02-06
Overall I would tell anyone was was working in the health, nutrition field, looking to transition...
Overall I would tell anyone was was working in the health, nutrition field, looking to transition from a pen and paper to online to use this software. If they have the business to support the need, this is a great first step.
Pros
Our team was looking for a software that gave them the ability to share notes with one another and the big thing was sharing meal plans. The ability to upload those things and share with clients was a game changer and allowed clients and coaches to share information easily.
Cons
This software was great, the integration with all of the application we used, the calendars, the reminders, the text messaging and the templates were an amazing addition.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Overall happy with power-diary
Reviewed on 2023-12-07
This platform has been beneficial for our business to use and made the service we offer more...
This platform has been beneficial for our business to use and made the service we offer more professional.
Pros
Customer service is good and has a fast response time, which is always appreciated.
Cons
The pricing is slightly high, and it would be nice to have this reduced for those of us who are loyal customers. We have, at times, been financially impacted when the system is down. The booking system has definitely made it easier for our clients to schedule. However, with ongoing improvements such as allowing direct debit and better appointment options, power-diary will become a better product and more versatile for various businesses. Overall happy.
Response from Zanda
Hi Elizabeth, thank you for taking the time to share your experience with Power Diary. We're thrilled to hear that our customer service has met your expectations with its prompt responses – your satisfaction is our top priority!
We're honored that Power Diary is your choice despite the concerns about cost and current functionalities. Our team is actively working on expanding our features to meet your evolving needs more closely. In addition, to show appreciation to our loyal customers, we offer a Refer A Friend program where you can earn valuable rewards: https://www.powerdiary.com/au/refer-a-friend/ Thank you again for your continued support and trust in Power Diary. We're here to support your business's growth and look forward to being a part of your journey towards greater success. - Irina
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Poor.service
Reviewed on 2023-06-05
Not good Attitude , service and support are well below average and this ruins the business.Diary is...
Not good Attitude , service and support are well below average and this ruins the business.Diary is similar to Google so you could use Google free the same
Pros
Simple diary which is no different too Google in many ways.
Cons
Poor customer service appalling.If you need any support expect to wait at least 4 days for response. Then when they do you reply to the email and will take another 3 days for response to that... terrible
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A premium product, but saves me way more than the monthly fee.
Reviewed on 2023-12-11
Pros
The billing and reconciliation features save me hours every month, and also help prevent errors in tracking payments. My setup is so much more professional, thanks to PD.
Cons
Some of the scheduling setup is a bit clunky, and could be updated to be more intuitive. Particularly annoying is the I have to correct the session end time even when I have selected a service which its e.g. 50 minutes.
Response from Zanda
Hi Emma, thank you for taking the time to share your valuable feedback about Power Diary. We're thrilled to hear that our billing and reconciliation features have been a game-changer for you, saving you time and enhancing the professionalism of your setup. It's great to know that these tools are making a significant positive impact on your practice management.
We also appreciate your honesty regarding your experience with the scheduling setup. We understand that ease of use is crucial, and we're sorry to hear that certain aspects have been a bit clunky for you, especially regarding session end times. Please note that if you save the new appointment after you added a service, the service's duration will automatically define the session end time. Thank you again for your feedback and for choosing Power Diary. - Irina
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
3 Years of Satisfaction
Reviewed on 2023-12-02
Very happy with the quality of the software and I always feel supported if I have any queries.
Very happy with the quality of the software and I always feel supported if I have any queries.
Pros
Excellent customer support when needed and a system that just works as I need it to work.
Cons
The mobile experience could be a bit slicker.
Response from Zanda
Hi Patrick, we are honored to receive your review, reflecting on three years of satisfaction with Power Diary. It is immensely rewarding to know that our customer support has consistently met your needs and that our system aligns well with your professional requirements.
Your comment about the mobile experience is duly noted. We understand the importance of a seamless mobile interface in today's fast-paced world and are committed to enhancing this aspect of our service. Hearing that you are very happy with the quality of our software and feel supported whenever queries arise is a testament to the dedication of our team. We strive to not only provide a robust and reliable product but also to ensure that each of our customers feels valued and heard.
Thank you for choosing Power Diary for the past three years. We look forward to continuing to serve you with excellence and to making your experience even better in the future. - Irina
Zanda (formerly Power Diary) FAQs
Below are some frequently asked questions for Zanda (formerly Power Diary).Q. What type of pricing plans does Zanda (formerly Power Diary) offer?
Zanda (formerly Power Diary) offers the following pricing plans:
- Starting from: US$19.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Zanda (formerly Power Diary)?
Zanda (formerly Power Diary) has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Zanda (formerly Power Diary) support?
Zanda (formerly Power Diary) supports the following languages:
English
Q. Does Zanda (formerly Power Diary) support mobile devices?
Zanda (formerly Power Diary) supports the following devices:
Q. What other apps does Zanda (formerly Power Diary) integrate with?
Zanda (formerly Power Diary) integrates with the following applications:
Google Calendar, Mailchimp, Microsoft Outlook, Stripe, Tyro, Xero
Q. What level of support does Zanda (formerly Power Diary) offer?
Zanda (formerly Power Diary) offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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