Checkr

4.6 (273)
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Background screening solution for small to large businesses

About Checkr

Checkr is a cloud-based screening solution designed to help businesses of all sizes manage background verification for employees and job applicants. The platform enables users to streamline workflows, add new users, share candidate records with review team, and insert multiple checks at different stages of recruitment.

Checkr comes with a centralized dashboard, which displays a colour-coded status for every screening performed for each candidate. Features include in-house monitoring, information encryption, third-party testing, real-time audit logs, and data source tracking. Its screenings management feature facilitates checks for Social Security Number (SSN) trace, criminal records, credentials verification, drugs, and more. Besides, its artificial intelligence-based (AI) system automatically classifies records based on FCRA, EEOC and other state regulations.

Checkr enables hiring managers to pull consumer credit reports for verifying financial performance and get insights into credit accounts, liabilities, late payments, charge-offs, and public records. The platform integrates with various applicant tracking systems and third-party applications such as Oracle, Kenexa, Workday, and Greenhouse.


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Starting Price

US$29.99
US$149.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

32
18

Integrations

79
18

Ease of Use

4.7 (273)
4.6 (107)

Value for Money

4.4 (273)
4.8 (107)

Customer Service

4.2 (273)
4.8 (107)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(273)
Value for Money
4.4/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.2/5

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Showing 5 reviews of 273
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Saved me so much time when I was hiring contractors!

Reviewed on 2018-09-14

Using Checkr I was able to focus my time and energy on running my marketing business, rather than...

Using Checkr I was able to focus my time and energy on running my marketing business, rather than chasing down personal information and gathering forms around town from contractors for weeks. Checkr sped up my hiring process by several weeks because I was able to get background check results online within days.

Pros

I loved the fact that Checkr handled the whole background check process for me completely online. I saved so much time when I was hiring contractors to service the online leads I was getting. All I had to do was input some basic information about my contractors like their e-mail address, and Checkr started doing the rest for me right away. They send an e-mail to your potential contractors or employees. After clicking the link in the e-mail your contractors can fill in all of their personal information on their own time. This is great for privacy reasons too and it helps your contractors feel more at ease knowing their information is being handled through a secure system. The entire process is very quick and you don't have to worry about anything except monitoring the background check results as they come in online.

Cons

If I had to find a negative, I would say that the platform seemed very new and it offered very basic features, services, and a very simple design. The platform is being updated all the time though and I was able to perform a variety of different types of background checks efficiently.

DENICE
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Excellent tool for HR and Volunteer vetting

Reviewed on 2023-12-14

The have an excellent team, and they are fast and thorough.

The have an excellent team, and they are fast and thorough.

Pros

It integrates with BambooHR, our HRIS system

Cons

It was initially difficult to integrate with BambooHR, but eventually we were able to connect it.

Alternatives Considered

HireRight

Reasons for Choosing Checkr

We wanted something that would connect with our HR platform, and would be good Planning Center for our volunteers as well.

Switched From

FellowshipOne

Reasons for Switching to Checkr

It worked well for employment candidates AND volunteers.
Johna
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Buyer Beware!

Reviewed on 2023-07-18

Overall, very negative experience with Checkr.

Overall, very negative experience with Checkr.

Pros

They make it very easy to get started and for job applicants to approve their background check.

Cons

Checkr doesn't make it clear that the prices listed on its pricing guide are just starting price (its in a tiny star at the bottom of the page). Nor does it tell you this when you order a background check or even after while they are processing it. You are just slapped with additional fees weeks later when they issue your monthly statement. By then, you've already requested additional background checks and the whole thing is an expensive fiasco. In my case, I ordered a background check for $54, only to be charged an additional $95 for that check because of additional court fees! To add insult to injury, they have NO PHONE number to address customer questions. Their sales team sure calls you about a million times, but when you want to call them with a question, you are out of luck. You can email customer service, but they don't respond. They only responded after I emailed twice and looped the sales team. And then their response was canned and they didn't resolve my concern (that their pricing is deceptive). They just sent me a pricing pdf (which is different from what you see in your account when you are ordering your checks) that has small print saying that that there may be "additional fees." I own a small business and we need dozens of background checks per year, so we can't work with an unethical, unreachable business. They have lost my business and you should save yourself the headache by avoiding them altogether!

Alina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Fast background checks all done online

Reviewed on 2022-01-27

I love using Checkr, is easy, has multiple reports you can run, makes onboarding easier, looks and...

I love using Checkr, is easy, has multiple reports you can run, makes onboarding easier, looks and sounds legit and they keep you informed of the progress.

Pros

Checkr is easy to use, you can send the invite to candidates quickly and effortlessly via email but also send a direct link if needed. The whole process is easy for the user and in most cases, you get results quickly - sometimes in minutes. If the candidate is scheduling an appointment to get a TB test or Physical exam you can check where they scheduled the appointment. It's also possible to resend invited that expired. Search is easy and you can easily take a look if a report is complete. The background check process has clearly mentioned steps and you can track the process live. Checker is giving you an estimate of the duration and they are great at informing users via email whenever they have important updates.

Cons

When sending invites they often end up in the Spam/Junk folder so we need to give a heads up to candidates to check there as well. If sending more than one invite the link in the email will always bring the candidate on the same page (asking to fill in name, surname, contact phone, and email... they get confused when they have to do it over and over clicking on each link in every email they get.
I feel Checkr is super busy, with a lot of users, and support is overwhelmed and therefore slow to respond, sometimes takes days/weeks.

Adam
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Always Engaged With Our Company's Goals

Reviewed on 2022-01-27

Always engaged with us and our goals. Great communication!

Always engaged with us and our goals. Great communication!

Pros

Integration makes it all super easy! I really appreciate the hands on help our reps provide.

Cons

Customization needs for us aren't quite met at this point.

Alternatives Considered

Sterling

Reasons for Choosing Checkr

Velocity needs and integration needs.

Switched From

Insights

Reasons for Switching to Checkr

Checkr best fit for our business.
Showing 5 reviews of 273 Read all reviews

Checkr FAQs

Below are some frequently asked questions for Checkr.

Checkr offers the following pricing plans:

  • Starting from: US$29.99
  • Free Trial: Not Available

Checkr has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Checkr supports the following languages:

English

Checkr supports the following devices:

Checkr integrates with the following applications:

AllianceHCM, Ashby, Axis TMS, BambooHR, Breezy, BreezyNotes EHR, Bullhorn ATS & CRM, CATS, CEIPAL ATS, ClayHR, ClearCompany, Comeet, ControlMap, Credentially, Crelate, Deel, DocQ, Drata, DriverReach, Eightfold.ai, Faith Teams, Focus Ministry, Fountain, Freshteam, Greenhouse, HR Cloud, Harri, HiPeople, HigherMe, Hire by WorkWave, HiringThing, Hyrell Hiring Solutions, JazzHR, Jersey Watch, JobDiva, Justworks, KeldairHR, Laika, Lever, Medallion, NEOGOV, Oracle Cloud HCM, Orion, Paylocity, Payroll4Free.com, PinPoint, Planning Center, ProCARE Portal, Process Street, Pushpay, Recruitee, Rippling, Rock RMS, SAP Fieldglass, SAP SuccessFactors HXM Suite, SAP SuccessFactors Work Zone, Sora, Square Payroll, TeamSnap, Teamtailor, Tithe.ly, Top Echelon, Trakstar Hire, TriNet Zenefits, Trustero, VOMO, VidCruiter, Wizehire, WorkLLama, Workable, Workday HCM, Workpop, Workstream, Xpand, Xref, Zoho Recruit, eBacon, iCIMS Connect, intelliHR

Checkr offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

Related categories

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