--- description: Detailed reviews on HENO based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare HENO with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HENO Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/76/physical-therapy/software) > [HENO](/software/120803/heno) # HENO Canonical: https://www.getapp.ca/software/120803/heno Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/120803/heno?page=2) > HENO is an all-in-one cloud-based practice management solution with integrated EMR, scheduling, billing, sales, reporting, and marketing tools. It is intended for use by occupational, massage, physical, and speech therapists and aids users in streamlining daily practice operations. > > Verdict: Rated **4.4/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 48 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HENO - **Location**: Orlando, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Professional plan: $150/month/provider Contact HENO for custom pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Assessment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management Software - Client Portal - Compliance Management - Contact Database - Customer Database - Customizable Reports - Customizable Templates - Document Management Software - Document Storage - EMR/EHR ## Integrations (4 total) - CardConnect - InterFAX - Oracle Service - pVerify ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Physical Therapy Software](https://www.getapp.ca/directory/76/physical-therapy/software) ## Related Categories - [Physical Therapy Software](https://www.getapp.ca/directory/76/physical-therapy/software) - [Occupational Therapy Software](https://www.getapp.ca/directory/783/occupational-therapy/software) - [Medical Practice Management Software](https://www.getapp.ca/directory/67/medical-practice/software) - [Patient Portal Software](https://www.getapp.ca/directory/939/patient-portal/software) - [Appointment Reminder Software](https://www.getapp.ca/directory/1095/appointment-reminder/software) ## Alternatives 1. [Jane](https://www.getapp.ca/software/122271/jane-app) — 4.8/5 (494 reviews) 2. [Fusion](https://www.getapp.ca/software/108867/fusion) — 4.3/5 (708 reviews) 3. [WebPT](https://www.getapp.ca/software/91031/webpt) — 4.2/5 (479 reviews) 4. [SPRY](https://www.getapp.ca/software/2063505/spry) — 4.8/5 (48 reviews) 5. [Nookal](https://www.getapp.ca/software/2052092/nookal) — 4.6/5 (89 reviews) ## Reviews ### "Surge Mobile PT" — 5.0/5 > **Sergio** | *May 3, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Email POC , intake, 2 way text and 2 way fax > > **Cons**: Filtering reports and not being able to integrate with other softwares ----- ### "HENO is the market leader\!\!" — 5.0/5 > **Koehn** | *June 13, 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: -EMR is by far the most profession-friendly platform on the market-amazing reporting capabilities-customer support whenever you need it -very affordable compared to competitors in the marketplace-HENO always willing to get better and listen to feedback > > **Cons**: Reports are plentiful but not easy to access until you understand Oracle reports > > Customer service is 2nd to no one with amazing communication starting from 1st demo to full clinic implementation. ----- ### "Do not trust this company." — 1.0/5 > **Katie** | *January 24, 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: I don't have anything positive to say. I had a horrible experience, and I was only with them for a month. Stay clear of HENO. > > **Cons**: This company does not have your best interest in mind. They gave me a non-working fax number, then after I, myself, discovered the issue, they gave me a new fax number. But here's the kicker... they would not reimburse me for redoing my signs, postage, business cards, etc that had the wrong fax number on them. I had to pay all of that out of pocket to have it all redone. To add insult to injury, they also wouldn't let me out of my contract once I discovered the issue, even though I couldn't use their EMR for a full month because none of my faxes were coming in. I had no patient referrals, and HENO said it was because I was a new business. That's when I did some digging and found out the fax number they issued was incompatible. I had received many faxes from physicians for that month but couldn't access them. HENO made me pay them to get away from this terrible company. I will warn others to stay away from HENO if it's the last thing I do. As a start up business they instantly put me in the hole by about $1000 for their error. > > Condescending. Terrible. Erroneous. Stay away from them. They may seem great until something happens, then you are at fault in their eyes. ----- ### "Heno Review" — 5.0/5 > **Bill** | *October 13, 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I want to acknowledge \[SENSITIVE CONTENT\] for his ability to organize and onboard my practice into the Heno system. He was always available to help me with technical issues and solutions with his professional and calm demeanor that provided reassurance and confidence that we were going to make this work. I also appreciated his patience with me when I had to close during the pandemic and his support. The scariest thing about making the transition into private practice was billing. Every organization I had worked for had a specific department that provided that service so I understood next to nothing about the process. \[SENSITIVE CONTENT\] was so amazing- she held my hand, educating me on every step of the process. She is so professional and has such an in-depth understanding about the billing ecosystem. This diligence on her part allows me to be able to focus on caring for my patients. If I had known it would be this easy I would have gone into private practice a long time ago. I also feel like she provides a high level of service and support even though I am a small practice. > > **Cons**: Any issues you can contact support and they get back to you very promptly. They are constantly adding new features and are responsive to any requests to modifications. ----- ### "My experience with Heno" — 5.0/5 > **Kate** | *March 22, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love how integrated the system is. I also recently added on RCM and I am astonished at the improvement in the rate of my payments and the attention paid to my AR. My business is more successful since switching to the Heno RCM\! > > **Cons**: There are so many reports and ways to analyze metrics and data. It's a good problem, but it's overwhelming to try and understand how to target the appropriate metrics. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/120803/heno?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/120803/heno) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data