--- description: Detailed reviews on HENO based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare HENO with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HENO Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/76/physical-therapy/software) > [HENO](/software/120803/heno) # HENO Canonical: https://www.getapp.ca/software/120803/heno Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/120803/heno?page=2) > HENO is an all-in-one cloud-based practice management solution with integrated EMR, scheduling, billing, sales, reporting, and marketing tools. It is intended for use by occupational, massage, physical, and speech therapists and aids users in streamlining daily practice operations. > > Verdict: Rated **4.4/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 48 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HENO - **Location**: Orlando, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Professional plan: $150/month/provider Contact HENO for custom pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Assessment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management Software - Client Portal - Compliance Management - Contact Database - Customer Database - Customizable Reports - Customizable Templates - Document Management Software - Document Storage - EMR/EHR ## Integrations (4 total) - CardConnect - InterFAX - Oracle Service - pVerify ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Physical Therapy Software](https://www.getapp.ca/directory/76/physical-therapy/software) ## Related Categories - [Physical Therapy Software](https://www.getapp.ca/directory/76/physical-therapy/software) - [Occupational Therapy Software](https://www.getapp.ca/directory/783/occupational-therapy/software) - [Medical Practice Management Software](https://www.getapp.ca/directory/67/medical-practice/software) - [Patient Portal Software](https://www.getapp.ca/directory/939/patient-portal/software) - [Appointment Reminder Software](https://www.getapp.ca/directory/1095/appointment-reminder/software) ## Alternatives 1. [Jane](https://www.getapp.ca/software/122271/jane-app) — 4.8/5 (507 reviews) 2. [Fusion](https://www.getapp.ca/software/108867/fusion) — 4.3/5 (708 reviews) 3. [WebPT](https://www.getapp.ca/software/91031/webpt) — 4.2/5 (482 reviews) 4. [SPRY](https://www.getapp.ca/software/2063505/spry) — 4.8/5 (51 reviews) 5. [Nookal](https://www.getapp.ca/software/2052092/nookal) — 4.6/5 (89 reviews) ## Reviews ### "We are grateful to have \[sensitive content hidden\] as our account manager\! She is our employee of the month because we couldn't do this without her\!" — 5.0/5 > **Jadyn** | *May 20, 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: automatic apt reminders, schedule, doc and billing all in one place > > **Cons**: pulling information over from eval for progress reports is an issue, carry over of information can be Difficult to locate > > We are glad we went with Heno\! So far so good but above all else, having an actual person we can reach to problem solve or ask questions is truly why I have enjoyed Heno so much or even took the time to leave this review because I think excellent work deserves to be recognized\! Truly, we appreciate the help so much. We feel supported and although I think we can be a burden, \[sensitive content hidden\] never makes us feel that way. ----- ### "HENO is the market leader\!\!" — 5.0/5 > **Koehn** | *June 13, 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: -EMR is by far the most profession-friendly platform on the market-amazing reporting capabilities-customer support whenever you need it -very affordable compared to competitors in the marketplace-HENO always willing to get better and listen to feedback > > **Cons**: Reports are plentiful but not easy to access until you understand Oracle reports > > Customer service is 2nd to no one with amazing communication starting from 1st demo to full clinic implementation. ----- ### "Beware." — 1.0/5 > **Jeffrey** | *December 8, 2023* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Low price > > **Cons**: Predatory > > If you are like me, you are trying to find a solution to an imperfect system, and thinking about taking a leap of faith and signing on to a platform that seems to offer everything you need. It doesn't. And when you realize it, and want to get out of the contract, you will find that this company will hold you responsible for the value of the whole 18-month contract, whether it bankrupts you or not. Not worth it. Please steer clear. I read similar reviews before I signed on and did not heed them. This company is a major lemon. ----- ### "Heno Review" — 5.0/5 > **Bill** | *October 13, 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I want to acknowledge \[SENSITIVE CONTENT\] for his ability to organize and onboard my practice into the Heno system. He was always available to help me with technical issues and solutions with his professional and calm demeanor that provided reassurance and confidence that we were going to make this work. I also appreciated his patience with me when I had to close during the pandemic and his support. The scariest thing about making the transition into private practice was billing. Every organization I had worked for had a specific department that provided that service so I understood next to nothing about the process. \[SENSITIVE CONTENT\] was so amazing- she held my hand, educating me on every step of the process. She is so professional and has such an in-depth understanding about the billing ecosystem. This diligence on her part allows me to be able to focus on caring for my patients. If I had known it would be this easy I would have gone into private practice a long time ago. I also feel like she provides a high level of service and support even though I am a small practice. > > **Cons**: Any issues you can contact support and they get back to you very promptly. They are constantly adding new features and are responsive to any requests to modifications. ----- ### "My experience with Heno" — 5.0/5 > **Kate** | *March 22, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love how integrated the system is. I also recently added on RCM and I am astonished at the improvement in the rate of my payments and the attention paid to my AR. My business is more successful since switching to the Heno RCM\! > > **Cons**: There are so many reports and ways to analyze metrics and data. It's a good problem, but it's overwhelming to try and understand how to target the appropriate metrics. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/120803/heno?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/120803/heno) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data