--- description: Detailed reviews on Bonterra Apricot based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Bonterra Apricot with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bonterra Apricot Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Government Software](/directory/669/public-sector/software) > [Bonterra Apricot](/software/120783/apricot) # Bonterra Apricot Canonical: https://www.getapp.ca/software/120783/apricot Page: 1 / 10\ Next: [Next page](https://www.getapp.ca/software/120783/apricot?page=2) > Bonterra Case Management is a solution for nonprofit organizations of any size that supports a secure case management database, along with a best practice library with forms and reports, a drag-and-drop form designer, volunteer and donor management tools, plus client tracking, and more. > > Verdict: Rated **4.2/5** by 226 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bonterra Apricot Monitor and manage caseloads in one place so more participants can receive the services they need to succeed. Reduce time spent entering data into separate systems to increase overall data integrity and compatibility across use cases. Control who has access to specific information and functions with the software, ensuring confidentiality and data security. Increase capacity within your organization by synchronizing and managing multiple programs and locations from the same platform. Track outcomes and program effectiveness using robust reporting capabilities with dynamic data representation, configured for your unique purposes. Streamline referrals by referring clients to different programs, services, and providers both in-system and within the community. Feature highlights: - Multi-program management - Mobile compatibility - Form designer - Staff roles and permissions - Referral capabilities - Custom reports and dashboards - Attendance tracking - Rules \& alerts - Participant portal ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 226 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bonterra - **Location**: Washington, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Bonterra for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Administrative Reporting - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Attendance Management - CRM Software - Calendar Management - Case Management Software - Case Notes - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Database ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Government Software](https://www.getapp.ca/directory/669/public-sector/software) ## Related Categories - [Government Software](https://www.getapp.ca/directory/669/public-sector/software) - [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software) - [Human Services Software](https://www.getapp.ca/directory/1173/human-services/software) - [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software) - [Patient Case Management Software](https://www.getapp.ca/directory/815/patient-case-management/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.ca/software/91736/donorperfect-fundraising-software) — 4.5/5 (1471 reviews) 2. [NewOrg](https://www.getapp.ca/software/105643/neworg) — 4.8/5 (75 reviews) 3. [Donorbox](https://www.getapp.ca/software/108833/donorbox) — 4.8/5 (625 reviews) 4. [Givebutter](https://www.getapp.ca/software/114523/givebutter) — 4.8/5 (872 reviews) 5. [Zeffy](https://www.getapp.ca/software/2046275/zeffy) — 4.8/5 (493 reviews) ## Reviews ### "Just Switched to Apricot. Love It So Far" — 5.0/5 > **John** | *September 12, 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Simple-to-understand form structure. They use a "Folder" concept to help you understand how the data is organized. Easy to link data from one folder to another. The form builder has a lot of simple but powerful features (like automated "Other" fields). The report engine is simple enough for most modestly tech savvy folk. And probably my favorite is the security controls...you can build security sets that inherit from other security sets. Saves a lot of time. > > **Cons**: There's a lot of whitespace that seems unnecessary. Means you might have to scroll a while. Reporting/exporting data is good, but not quite as powerful as some other products. > > Worked on another product for a long long time (which is also very good and powerful). Moved over to Apricot recently, and have been very pleased. It's not quite as powerful as the other product, but it's more user-friendly, and also a lot less expensive. ----- ### "Well Please" — 5.0/5 > **Kevin** | *June 19, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I love that Bonterra Apricot is interactive between all staff. It is accurate, and very easy to operate and manage. > > **Cons**: The only thing I dislike is having to change my password. I understand why, but there isn’t anything else I dislike about Bonterra Apricot. > > I have been using Bonterra Apricot for about 18 months. I have found it to be one of the best systems for the type of industry. ----- ### "Apricot Is Average At Best" — 3.0/5 > **Caro** | *June 17, 2025* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: The ease of data entry is one of the main strengths of Apricot; it is user-friendly software for both entering and saving data. > > **Cons**: The software logs you out randomly, causing issues with workflow and data saving, trouble properly loading sections and data in various reports, trouble exporting reports, and difficulty creating reports due to the size of the toolbox (the text is extremely small and does not display full report titles or fields; there is no way to enlarge or modify this). > > My experience is average at best, with a lot of headaches throughout the process. Apricot Support is generally positive though. ----- ### "Bonterra Bossanova" — 5.0/5 > **Joey** | *June 17, 2025* | Nonprofit Organization Management | Recommendation rating: 2.0/10 > > **Pros**: Smooth workflow.I used to dread writing shift notes but Bonterra the process move like greased lightning > > **Cons**: I'm not really sure I can think of any cons. The graphics seem 'cartoonish' which may have the unintended consequence of causing some user to not take their input as seriously as the perhaps should. > > I really like Bonterra, it's smooth and easy to navigate. In comparison Apricot is clunky, somewhat confusing and frustrating to use. ----- ### "Recommend for Client Documentation" — 5.0/5 > **Jennifer** | *September 2, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like that bonterra keeps documentation very organized for each of my clients I am able to keep everything on track. > > **Cons**: I don't like that it sometimes logs me out automatically, but it will take me back to my client's folder. > > It has been a great experience overall, I recommend to other organizations to use for client updates and documentation. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.ca/software/120783/apricot?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/120783/apricot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data