STORIS

STORIS

Unified Commerce Solution for Home Furnishings Retailers

4.4/5 (30 reviews)

STORIS Overview

What is STORIS?

STORIS is the leading provider of Unified Commerce Solutions for home furnishings, bedding, and appliance retailers. Unified Commerce is a key strategy to enhancing the customer experience, increasing revenue across channels, and gaining a competitive advantage in today’s dynamic retail marketplace.

STORIS has been committed to the home furnishings industry for over 30 years. Our mission is to deliver the strategic technology and professional services home furnishings retailers need to succeed. As a business partner, STORIS is invested in your long term success. As a company, we are committed to our product offering. STORIS continuously sets the industry standard for annual Research & Development. In order to help our clients succeed, we place an emphasis on a positive employee culture, which helps us retain the top talent.

STORIS’ proven ERP is the foundation for Unified Commerce. Our fully integrated technology suite includes Point of Sale, Inventory Management, eCommerce, in-store Kiosk, mobile POS, business intelligence, and more. Through STORIS’ Unified Commerce Solution retailers can cater to their customers across all channels.

STORIS Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact STORIS for pricing details.


STORIS Features

Devices
Business size
S M L
Markets
Canada, United States
Supported Languages
English

Screenshots

STORIS screenshot: STORIS logistical scheduling screenshot
STORIS screenshot: STORIS logistical scheduling screenshot STORIS screenshot: STORIS replenish inventory screenshot STORIS screenshot: STORIS warehouse management screenshot

STORIS Reviews

STORIS Reviews

Overall rating
4.4
/
5
Excellent
20

Very good
6

Average
3

Poor
1

Terrible
0

Value for Money
4
Features
4.2
Ease of Use
3.9
Customer Support
4.6
87% recommended this app
Jack L.

It's a quick and efficient software.


Jordan B.

High quality but sometimes challenging to work with

Our company is easily able to be scaled thanks in part to the software. We also have not found a solution to our unique financing model and Storis is the best out there for the time being. We have seen tremendous gains in efficiency and they are highly responsive which is greatly appreciated. We have seen volume increase and efficiency increase which is obviously a strong return.


Cara A.

Excellent Software

We have a had a great experience. Storis has really helped us to streamline our ordering and inventory processes. Storis also has some capabilities that we are not currently using, but will help us grow in the future. It is a system that we could use for today, but grow with for tomorrow.


Sheila M.

STORIS is a mess

Also, I noticed that on Holiday shopping days when we were most busy, the system would go down or lock us out! A product of the server being used by multiple retailers and over burdened I guess.


Lyndon J.

Storis is THE software for the furniture industry

When Storis brought out EIS, it dramatically improved the sales analysis. See my comments in the "pros" paragraph


Jack L.

It's a quick and efficient software.

Used Daily for 2+ years
Reviewed on 11/29/2017
Review Source: Capterra

Pros

It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

Cons

There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jordan B.
Industry: Retail
Company size: 13-50 Employees

High quality but sometimes challenging to work with

Used Daily for 2+ years
Reviewed on 5/28/2019
Review Source: Capterra

Our company is easily able to be scaled thanks in part to the software. We also have not found a solution to our unique financing model and Storis is the best out there for the time being. We have seen tremendous gains in efficiency and they are highly responsive which is greatly appreciated. We have seen volume increase and efficiency increase which is obviously a strong return.

Pros

Inventory management basic product is incredible. Sales orders are the focus and places high emphasis on this function. Client services help team is phenomenal and they are always trying to push themselves to do better. I also appreciate that their corporate culture is solid and they work hard to earn your business.

Cons

Many aspects are cost prohibitive as their pricing can vary wildly when you need "custom" work. Failure to integrate with other technologies in lieu of developing their own software is a trap a lot of these companies fall into which limits capability and cost. Through the process it is easy to feel like you are too small a company to work with them and you are being nickle and dimed.

Response from STORIS

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review.

Nancy Figueras
Client Advocate Supervisor

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Cara A.
Industry: Retail
Company size: 13-50 Employees

Excellent Software

Used Daily for 2+ years
Reviewed on 5/29/2019
Review Source: Capterra

We have a had a great experience. Storis has really helped us to streamline our ordering and inventory processes. Storis also has some capabilities that we are not currently using, but will help us grow in the future. It is a system that we could use for today, but grow with for tomorrow.

Pros

Storis is very easy to use and has really helped take our company to a new level with technology. This system has really helped us to implement new processes and make our company look more professional at the point of sale.

Cons

There are a few tweaks here and there that could be made, but its minor things that don't affect my everyday use of is.

Response from STORIS

We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership.

Nancy Figueras
Client Advocate Supervisor

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sheila M.
Industry: Furniture
Company size: 501-1,000 Employees

STORIS is a mess

Used Other for 6-12 months
Reviewed on 2/15/2018
Review Source: SoftwareAdvice

Also, I noticed that on Holiday shopping days when we were most busy, the system would go down or lock us out! A product of the server being used by multiple retailers and over burdened I guess.

Pros

The limited functionality allowed me to learn it quickly. I have been in the computer industry for about 25 years so the old fashion functions like the use of function keys gave me a little nostalgia.

Cons

Antiquated features and functions. In my work we had to have multiple software products to accomplish the POS process.
For example we had to look up a custom product SKU and all SKUs in one application, write it down and then sign into STORIS. STORIS required us to use the function keys rather than typical right click for copy and paste. Really OLD FASHIONED. This is just one example

Response from Nancy

Thank you for your review on Software Advice. We are sincerely disappointed to hear of your experience. After researching your issues with your ERP Administrator, it was confirmed that the issues you experienced logging in were due to insufficient licenses. The number of STORIS licenses our customers elect is outside of our control. In addition, we offer unlimited free webinar training for each area of the system.

Our powerful new Business Intelligence tool combines technology, data, analytics, and expertise to present information in a manner that assists in making optimal business decisions. Our Unified Commerce Platform consists of 5 central components including Retail Technology, Integrated eCommerce, Mobile POS and In-Store Kiosks all connected through the STORIS shopping cart.

We hope to have the opportunity to show you how STORIS can be an impactful tool for your business, as it is for over 400 retailers. Our mission remains to deliver the strategic technology and professional services home furnishing retailers need to succeed.

Sincerely,
Nancy Figueras,
STORIS
Client Advocate Supervisor

Rating breakdown

Ease of Use

Likelihood to recommend: 3.0/10

Lyndon J.
Industry: Furniture
Company size: 51-200 Employees

Storis is THE software for the furniture industry

Used Daily for 2+ years
Reviewed on 5/28/2019
Review Source: Capterra

When Storis brought out EIS, it dramatically improved the sales analysis. See my comments in the "pros" paragraph

Pros

Very powerful inventory and sales analysis tools. With these tools, we are able to track our best and worst selling items with ease and attain our gmroi targets to maximize profitability and cash flow

Cons

The menu format is clumsy for the system administrator. It would work more efficiently with drop down menu options

Response from STORIS

Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership.

Nancy Figueras
Client Advocate Supervisor

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.5/10
Based on 30 user ratings
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STORIS Pricing

STORIS Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact STORIS for pricing details.

Contact STORIS for pricing details.

Value for Money
4/5
Based on 30 user ratings
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STORIS Features

STORIS Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Credit Card Processing
Customer Database
Customer History
Discount Management
Employee Management
Gift Card System
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4.2/5
Based on 30 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for STORIS

Additional information for STORIS

Key features of STORIS

  • Accounting Integration
  • Barcode Scanning
  • CRM Integration
  • Call Center Management
  • Commission Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Discount Management
  • ERP Integration
  • Employee Management
  • Employee Time Clock
  • Forecasting
  • Inventory Management
  • Invoice Processing
  • Labor Management
  • Multi-Location
  • Order Management
  • POS Integration
  • Procurement Management
  • Promotions Management
  • Proposal Generation
  • Purchase Order Management
  • Rebate Management
  • Returns Management
  • Sales Tracking
  • Serial Number Tracking
  • Supplier Management
  • Task Management
  • Traceability
  • eCommerce
  • eCommerce Integration

Benefits

Integrate your retail technology across brick & mortar, eCommerce, mobile, and kiosk.
Provide an intuitive POS interface for your sales team to deliver personalized customer service.
Automate inventory management with a real-time system to save you time and manual effort.
Develop a tailored, personalized sales approach that caters to the individual customer.
Build strategies that are backed by data to grow your business.

STORIS FAQs

STORIS FAQs

Below are some frequently asked questions for STORIS.

Q. What type of pricing plans does STORIS offer?

STORIS offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact STORIS for pricing details.

Q. What are the main features of STORIS?

STORIS offers the following features:

  • Accounting Integration
  • Barcode Scanning
  • CRM Integration
  • Call Center Management
  • Commission Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Discount Management
  • ERP Integration
  • Employee Management
  • Employee Time Clock
  • Forecasting
  • Inventory Management
  • Invoice Processing
  • Labor Management
  • Multi-Location
  • Order Management
  • POS Integration
  • Procurement Management
  • Promotions Management
  • Proposal Generation
  • Purchase Order Management
  • Rebate Management
  • Returns Management
  • Sales Tracking
  • Serial Number Tracking
  • Supplier Management
  • Task Management
  • Traceability
  • eCommerce
  • eCommerce Integration

Q. Who are the typical users of STORIS?

STORIS has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does STORIS support?

STORIS supports the following languages:

English

Q. What type of pricing plans does STORIS offer?

STORIS has the following pricing plans:

Subscription

Q. Does STORIS support mobile devices?

We do not have any information about what devices STORIS supports

Q. What other apps does STORIS integrate with?

STORIS integrates with the following applications:

Avalara, BirdEye, Podium, QuickBooks, Vertex Cloud

Q. What level of support does STORIS offer?

STORIS offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials