--- description: Detailed reviews on Tekmetric based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Tekmetric with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Tekmetric Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/202/auto-repair/software) > [Tekmetric](/software/120663/tekmetric) # Tekmetric Canonical: https://www.getapp.ca/software/120663/tekmetric Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/120663/tekmetric?page=2) > Tekmetric is a cloud-based shop management system with an easy-to-use workflow and a modern approach to customer care. > > Verdict: Rated **4.7/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Tekmetric •Tekmetric is a shop management system that helps manage teams and customers, handle shop operations, and maximize business performance. •The tool helps manage average repair order, car count, and gross profit dollars. •It offers real-time business intelligence and easy-to-analyze reports. •Tekmetric integrates with several third-party solutions such as CARFAX, PartsTech, NexPart, and Kukui. •Users can build customer trust and loyalty with a modern approach to customer care, including a visual digital vehicle inspection and email \& text notifications. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 103 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tekmetric - **Location**: Houston, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$179.00 - **Pricing model**: Flat Rate - **Pricing Details**: Unlimited users per subscription. No contracts. Every plan includes: Repair Orders Appointments Inventory Orders/Returns Reporting Customers Vendors Canned Jobs Inspections Employees - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - CRM Software - Customer Database - Customer History - Employee Scheduling Software - Estimating - Inspection Management - Inventory Management Software - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Multi-Location - Order Management Software - Point of Sale (POS) ## Integrations (24 total) - 360 Payments - ALLDATA - AutoOps - AutoVitals - Autoflow - Back Office Suite - Broadly - Cinch - Digital Vehicle Inspection - Epicor Service CRM - Flock - Kukui - MyShopManager - Nexpart Distribution Management - PartsTech ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Auto Repair Software](https://www.getapp.ca/directory/202/auto-repair/software) ## Alternatives 1. [AutoLeap](https://www.getapp.ca/software/2039015/autoleap) — 4.8/5 (742 reviews) 2. [Shop-Ware](https://www.getapp.ca/software/119583/shop-ware) — 4.8/5 (162 reviews) 3. [ARI](https://www.getapp.ca/software/131559/ari) — 4.6/5 (600 reviews) 4. [AutoRepair Cloud](https://www.getapp.ca/software/124971/autorepair-cloud) — 4.9/5 (163 reviews) 5. [NAPA TRACS](https://www.getapp.ca/software/2057637/napa-tracs) — 4.2/5 (258 reviews) ## Reviews ### "Fantastic Automotive Shop Management System" — 5.0/5 > **Christian** | *July 30, 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Tekmetric works. Very intuitive, so even the most UN-computer savvy person can easily learn to use it. Cloud based SMS means that I can access from anywhere and this allows me to serve my customers even better. Built in texting and electronic approvals allow us to communicate with customers without having to wait until they can actually talk on their phone. Digital inspections make it possible to show customers exactly what we see without them having to be at the shop. The entire process from checking a car in to getting it back to the customer is streamlined, simplified AND customer friendly. Complete reporting gives us the information we need to effectively manage the business. Tekmetric has integration with most parts vendors, and other automotive service providers. If they aren't, they'll gladly work to make happen. > > **Cons**: There are just a few features from previous SMS that I really want. BUT the Tekmetric team has already added some of those and is working to build the others in. So the cons are pretty much temporary. > > Moving to Tekmetric was the best thing we've done for our business in a while. Our customers love it. It's easier to present estimates and easier for them to review and approve recommended work. The business reporting is easy to use and Tekmetric is steady adding information to the available reports. If you're looking for automotive SMS, then I recommend you stop looking and start using Tekmetric. ----- ### "Tekmetric" — 5.0/5 > **Damon** | *May 5, 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, constantly adding features > > **Cons**: Can’t put more than 1 tech assigned on same job, only one credit card integration. ----- ### "Unhappy purchase-company does not actively fix issues" — 3.0/5 > **stephen** | *January 5, 2022* | Automotive | Recommendation rating: 1.0/10 > > **Pros**: Smoother modern style program. Work screen is easy to work with. Authorization on large tickets is nice. Nice clean invoice. > > **Cons**: So many ease of use details that were skipped. This software needed to be beta run for a year or at least be willing to fix issues-not Phone friendly- > > Its tough. there are benefits to the program-so many little things that could be fixed that they simply acknowledge but don't. Their sales people present the "great product out there" in sales-after the sale it gets a little snarky. ----- ### "Best shop management system out there." — 5.0/5 > **Chance** | *August 7, 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I have used this software for over a year now. It does so much and is improving on an almost weekly basis. > > **Cons**: Can’t really say anything hear. If there’s is something that needs changed or improved they listen and fix it. > > I have 2 locations and Tekmetric makes it easy for me to monitor from either location. ----- ### "Thank you\!" — 5.0/5 > **Juan** | *June 24, 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Innovative, adaptable, clean and easy to use. > > **Cons**: To early to tell, so far everything has exceeded my expectation. > > Less paper and ink usage and digital innovation. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/120663/tekmetric?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/120663/tekmetric) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data