About OnnaWay
OnnaWay is a cloud-based delivery management system, which assists courier companies of all sizes with order tracking and dispatch management. Key features include driver tracking, scheduling, route management, notifications, a self service client portal, and invoice processing.
The OnnaWay platform comes with a module which enables real-time tracking of drivers on a map, and allows users to dispatch orders to selected drivers. Drivers can use the mobile application to receive orders and view optimal routing options for multiple orders. Clients can log in to an online portal to place new orders, receive dispatch-related notifications via text messages and track order statuses on a map in real-time. Plus, administrators can add multiple drivers and employees to the system, and provide role-based access rights and permissions.
Onnaway comes with an application programming interface, which facilitates integration with third-party systems. It enables administrators to manage orders and invoices from a centralized dashboard, streamlining operations and payment processing.
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- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great for route planning
Reviewed on 2021-06-25
Overall I’m very satisfied with its flexible feature which make delivery system very ease of use
Overall I’m very satisfied with its flexible feature which make delivery system very ease of use
Pros
It’s one of the great route planning software which is user friendly and very comfortable for order delivery
Cons
This is # 1 courier system easy and affordable I don’t remember some kind of negatives love this software
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2016-07-27
Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows...
Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.
Pros
Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.
Cons
Great delivery software. Though entering orders is a pain. Also on Capterra it says it allows online ordering which it does not. In no way can a customer place orders online. Also I see in no way that this is food delivery software. It seems more like simply logistics software. Really is in the wrong category.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
"Best Route" not working
Reviewed on 2019-04-03
EVERYTHING WORKING EXCEPT "BEST ROUTE"
EVERYTHING WORKING EXCEPT "BEST ROUTE"
Pros
The application is easy to use. Makes work easy.
Cons
"BEST ROUTE" NOT WORKING! "BEST ROUTE" NOT WORKING!
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Just what we needed!
Reviewed on 2015-09-18
We have over 300 couriers working for us in the Los Angeles area. We have been in the business for...
We have over 300 couriers working for us in the Los Angeles area. We have been in the business for 12 years now and we are always looking for ways to get better and increase efficiency. I have tried so many courier systems throughout the years and non of them were able to answer our needs as much as Onnaway. I am now able to monitor multiple couriers in various locations with so much ease and efficiency. It saves us money and time and most important enables us to service our customers better and communicate status with a click of a button. Customer Service: My first conversation was with Arthur who was great from the get go. He took the time to answer all my questions no matter how small or big. He presented the software with great knowledge and expertise and made the process fun and interesting. If he says he will get something done you can count on it. He was honest about what can and can not be done within the software. The Setup was a breeze and I was able to train my staff with ease with zero misunderstandings. Thank you Onnaway!
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ideal software for small restaurants that want to better manage their delivery system. Love it!
Reviewed on 2018-02-22
We love tracking our deliveries and the organization tools this software features. 5 stars!
We love tracking our deliveries and the organization tools this software features. 5 stars!
Pros
When searching for a software my number one stipulation was that I wanted to see where our drivers were on their routes. When driver's know that we know there whereabouts they work more efficiently.
Cons
So far we have not yet run into any problems except at times the software can lag a bit. There have been a few times where my driver's dot on the map stays put for over a minute and I need to refresh.
OnnaWay FAQs
Below are some frequently asked questions for OnnaWay.Q. What type of pricing plans does OnnaWay offer?
OnnaWay offers the following pricing plans:
- Starting from: US$197.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Silver version costs $197 per month for up to 5 drivers and 2000 orders Gold version costs $247 per month for up to 10 drivers and 10,000 orders Platinum version costs $497 per month for up to 25 drivers and unlimited orders
Q. Who are the typical users of OnnaWay?
OnnaWay has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does OnnaWay support?
OnnaWay supports the following languages:
English
Q. Does OnnaWay support mobile devices?
OnnaWay supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does OnnaWay integrate with?
We do not have any information about what integrations OnnaWay has
Q. What level of support does OnnaWay offer?
OnnaWay offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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