---
description: Detailed reviews on Omnis based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Omnis with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Omnis Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Omnis](/software/119667/omnis)

# Omnis

Canonical: https://www.getapp.ca/software/119667/omnis

> Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: MTS IntegraTRAK
- **Location**: River Edge, US
- **Founded**: 1983

## Commercial Context

- **Starting Price**: US$55.00
- **Pricing Details**: Contact MTS for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Agent Interface
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Scripting
- Campaign Management Software
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- Email Management Software
- IVR

## Integrations (5 total)

- Dynamics 365
- Freshdesk
- Microsoft Teams
- ServiceNow
- WhatsApp

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support

## Category

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)
- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Alternatives

1. [DialedIn CCaaS](https://www.getapp.ca/software/104279/chasedata) — 4.8/5 (314 reviews)
2. [Dialpad](https://www.getapp.ca/software/103849/dialpad-sell) — 4.2/5 (562 reviews)
3. [Aircall](https://www.getapp.ca/software/100333/aircall) — 4.2/5 (458 reviews)
4. [JustCall](https://www.getapp.ca/software/2047760/justcall) — 4.1/5 (223 reviews)
5. [CallTools](https://www.getapp.ca/software/105001/calltools) — 4.8/5 (155 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/119667/omnis)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/omnis/> |
| en-AE | <https://www.getapp.ae/software/119667/omnis> |
| en-AU | <https://www.getapp.com.au/software/119667/omnis> |
| en-CA | <https://www.getapp.ca/software/119667/omnis> |
| en-GB | <https://www.getapp.co.uk/software/119667/omnis> |
| en-IE | <https://www.getapp.ie/software/119667/omnis> |
| en-NZ | <https://www.getapp.co.nz/software/119667/omnis> |
| en-SG | <https://www.getapp.sg/software/119667/omnis> |
| en-ZA | <https://www.getapp.za.com/software/119667/omnis> |
| fr | <https://www.getapp.fr/software/119667/omnis> |
| fr-BE | <https://fr.getapp.be/software/119667/omnis> |
| fr-CA | <https://fr.getapp.ca/software/119667/omnis> |
| pt | <https://www.getapp.com.br/software/119667/omnis> |
| pt-PT | <https://www.getapp.pt/software/119667/omnis> |

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