About ChildcareCRM

ChildcareCRM is the leading provider of cloud-based CRM software for childcare organizations to help them grow their business by boosting enrollment and saving time. More than 4,000 childcare centers across the world rely on ChildcareCRM to automate sales and marketing so their staff can focus on what matters most—caring for their enrolled families.

The ChildcareCRM platform includes lead management, sales and marketing automation, analytics, and online family enrollment. With ChildcareCRM, childcare centers can convert more leads with less work. ChildcareCRM supports customers of all sizes from single centers to multinational enterprises.

Key features of ChildcareCRM include lead and child management, unlimited landing pages, task management, two-way communications, email and text templates, parent-scheduled tours, dashboard reporting, integration with lead listing directories and management systems.

The solution allows childcare centers to capture opportunities, track the entire lifecycle of leads and generate automated follow-ups through email, phone calls, and in-person meetings. Plus, it allows users to track lead sources and conversion rates for each marketing campaign.

ChildcareCRM comes with an email marketing tool, which lets childcare centers create and share customizable email templates and track their delivery/click status in real time. It facilitates integration with management systems including Procare, Kangarootime, and more.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ChildcareCRM

—Grow your childcare business with less work
—Capture more interested families
—Communicate more effectively
—Convert more prospects to enrollment
—Improve the parent enrollment experience
—Standardize the enrollment journey with automation
—Optimize marketing spend with real-time analytics

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Ireland, New Zealand, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

ChildcareCRM Software - ChildcareCRM Dashboard
ChildcareCRM Software - ChildcareCRM Family Hub
ChildcareCRM Software - ChildcareCRM Parent Scheduled Tours
ChildcareCRM Software - ChildcareCRM Task Management
ChildcareCRM Software - ChildcareCRM Reports
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ChildcareCRM video
ChildcareCRM Software - ChildcareCRM Dashboard ChildcareCRM Software - ChildcareCRM Family Hub ChildcareCRM Software - ChildcareCRM Parent Scheduled Tours ChildcareCRM Software - ChildcareCRM Task Management ChildcareCRM Software - ChildcareCRM Reports

Features

Total features of ChildcareCRM: 58

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM Software
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Communications Management
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Enrollments/Onboarding
  • Forecasting
  • Interaction Tracking
  • Lead Capture Software
  • Lead Distribution
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Mailing List Management
  • Member Database
  • Multi-Campaign
  • Multi-Location
  • Opportunity Management
  • Parent Portal
  • Pipeline Management
  • Pipeline Reports
  • Prospecting Tools
  • Real Time Data
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • SMS Marketing
  • Sales Forecasting Software
  • Sales Reports
  • Sales Trend Analysis
  • Social Media Integration
  • Source Tracking
  • Task Management Software
  • Template Management
  • Third Party Integrations
  • Wait List Management
  • Web Forms
  • Workflow Management Software

Alternatives

HubSpot CRM

4.5
#1 Alternative to ChildcareCRM
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging...

Procare Solutions

4.6
#2 Alternative to ChildcareCRM
Procare Solutions is the #1 name in child care management software. Procare enables contactless check-in/out, integrated...

Really Simple Systems CRM

4.4
#3 Alternative to ChildcareCRM
Really Simple Systems is designed for growing teams, making it easy to set up and simple to use. All your data is in...

Zoho CRM

4.3
#4 Alternative to ChildcareCRM
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Reviews

Overall rating

4.8 /5
(59)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.8/5

Already have ChildcareCRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 59
Julien M. Julien M.
Overall rating
  • Industry: Fine Art
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Run my business through it!

Reviewed on 2018-08-15

Run my business from it and we've been growing 60% every year!

Run my business from it and we've been growing 60% every year!

Pros

What I like most about childcareCRM is the price for what I do.
I've tried Infusion soft before and others. They are great but it would have costed me an arm and a leg to have it customized for my business.
Some of the reasons I chose childcareCRM over others was 1. price, 2. how customized it is to my business, 3. they customer service.

Cons

What I like least about childcareCRM.
It is not the easiest to have someone trained in. I think the UX could be improved.
Nevertheless I still give it a 10/10.

Response from Child Care CRM

We are putting a priority on enhancinig the user interface during 2019 among other suggestions from our customers.

Ashley M. Ashley M.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Childcare CRM to track leads

Reviewed on 2020-11-17

Overall, I have had excellent experiences with the professionals that work in the customer service...

Overall, I have had excellent experiences with the professionals that work in the customer service department and check to make sure that I am continuing to do well while operating the software.

Pros

I love that this software takes our extensive waitlist and makes it manageable to keep up with correspondence and questions so that those on the waitlist feel like we forgot about them or lost their information. The templates speed up the email process and with it being automated I don't really have to think about it.

Cons

I have had a few struggles with the app connection when trying to use the Childcare CRM app on my phone/iPad. I have had some difficulty with bringing up my to-do list for follow up while working remotely. I can easily remedy this by logging into the full website though.

Sarah J. Sarah J.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Could be More User Friendly

Reviewed on 2020-11-07

We are using ChildCareCRM as our place to manage all incoming leads across our sites. We have been...

We are using ChildCareCRM as our place to manage all incoming leads across our sites. We have been able to integrate with our website which has been good and important. However doesn't necessarily integrate that well or easily with out system that we use to manage families once they are enrolled and attending our schools. Also doesn't display information from our application that well. Overall my experience with ChildCareCRM has been quite good and met most of our needs but I definitely think that it could be better and with more customizations would be able to better meet our needs.

Pros

The organization of leads is good and the layout in which the lead information is provided is simple and straight forward with a clean look. Really like to ability to schedule reports have them come automatically to my email as well as be available once I log in to my account. Also like the ability to conveniently manage and access multiple locations; for someone who is an administrator but sometimes a user at specific locations this is important. Like the bar graph view to get a quick overall look of where each location is at with their leads.

Cons

Don't like that you don't have the ability to add or remove status names/titles, would be better if we were able to customize this to meet our needs. Also don't like that you don't have the ability to manage notifications on a more specific/detailed level versus just on or off. The drip campaign feature is somewhat difficult to figure out and use even after watching the videos provided on the CRM support page. Customer support through the website isn't always super responsive, occasionally takes a significant amount of time or escalation from our account manager before receiving an adequate answer. Also was let down by the actual capabilities of ChildCareFORMS versus what we were told it was going to be able to do. And the implementation process took significantly longer than expected. Merge and duplicate functionality doesn't always work that well or seamlessly especially if its a merge/duplicate across multiple locations.

J.d. H. J.d. H.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Fantastic Software Choice for Child Care Proviers

Reviewed on 2019-05-24

The experience has been good.

The experience has been good.

Pros

This software helped us finally get our arms around the incoming funnel of potential new clients. The systematic process of moving the leads through the process has helped us better structure our marketing and enrollment process.

Cons

The software has almost too many options. Beginners beware, this software is not for the non-tech savvy user. You must have some sort of technical ability to navigate through the different screens. Some of the features are buried in menus which are not intuitive. They are not difficult to find once you know where they are located, but the features are not where you might think they would naturally fit.

Alternatives Considered

HubSpot CRM

Reasons for Switching to ChildcareCRM

This is the standard that seems to be used in the child care industry
Sara H. Sara H.
Overall rating
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Drastically Increased Our Enrollment!

Reviewed on 2019-08-26

We have used CRM for over three years and are constantly learning new things and making changes and...

We have used CRM for over three years and are constantly learning new things and making changes and updates. I run monthly reports from CRM to show our schools progress in enrollment and their efficiency using the system. Their reports are incredibly easy to understand and can be modified to show you exactly what you want to see. I would never switch away from this system and have been recommending it to other owners in our franchise. If you are looking to increase your enrollment and see how well your marketing dollars are being spent you need to use ChildCare CRM.

Pros

My favorite feature about ChildCare CRM is that it is 100% customizable. We set up our CRM to follow best practices and made some tweaks, but our Directors have the ability to customize it even further. This system has made our sales process manageable and straight forward. Some of our Directors are not tech savvy and they are able to run this system smoothly. My favorite aspect is the email and text templates that make our Directors lives easier.

Cons

Because we have customized our schools so much, sometimes our Directors become overwhelmed but it has not been anything they cannot handle. We always have to remember that CRM was not just created for us and the things we may dislike about it could be another schools favorite aspect.

Showing 5 reviews of 59 Read all reviews

ChildcareCRM FAQs

Below are some frequently asked questions for ChildcareCRM.

ChildcareCRM offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact ChildcareCRM for pricing details.

ChildcareCRM has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

ChildcareCRM supports the following languages:

English

ChildcareCRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ChildcareCRM integrates with the following applications:

1CoreSolution, Kangarootime, KidReports, LifeCubby, Procare Solutions, SchoolCare Works, Smartcare

ChildcareCRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for ChildcareCRM.