QualityOne provides a unified solution for quality management, document control, and training, allowing users to manage quality processes, documents, and role-based curricula and training in one place with tools for document control, nonconformance and investigation, CAPA management, change control, complaint management, risk management, auditing, and more. QualityOne is designed for regulated industries such as consumer goods, chemicals, and cosmetics.
QualityOne’s document control capabilities enable users to create, review, approve and release documents anytime, anywhere, via any internet-enabled device, including desktops, laptops, tablets, and mobiles. The platform gives quick and secure access to the latest versions of any document, and collects audit trail information automatically. Microsoft Office integration enables users to collaborate on documents in real-time.
QualityOne allows users to complete training online, as well as maintain training records to meet regulatory requirements. The platform helps users carry out investigation and root cause analysis, plus manage and resolve any nonconformance issues. CAPA management tools enable users to contain and investigate issues quickly and thoroughly. QualityOne also lets users process complaints, manage the audit process, and control all product and process changes.
Pros
The ease of use is second to none. I have a lot of users who need access to the system who themselves have never worked in a Quality Management System before, let alone in the Pharma industry before. If I had to give them access to other systems (like Master Control, Trackwise, Documentum) I'd be extremely worried about their ability to utilize the system in an efficient manner. QualityOne makes every task (like approving docs, adding a CAPA, etc) simple. To date, I have not had one user ever report the system was hard to use. Many users have already become super users just by using the system on a day by day basis.
Cons
The initial configurations sometimes do not push through correctly to the production system, and these arent checked before go-live. But these issues are easily remediated and typically, in our case, have not caused any downtime.
We use QualityOne as an electronic quality management systems.
Pros
Best in class document and record management and pretty good quality event management to boot. UI is great, document handling is above par, and while quality events can sometimes feel like an add on, the UI is still great and customization / configuration is a breeze. Additional selling points for us were the full API and excellent and responsive troubleshooting / support.
Cons
Quality event management utilizes a slightly different format than document management, and it's not as robust as the document management, but the value is still excellent and configuration options allow more flexibility than other solutions we've seen in the price range.
We have increased quality compliance with our documentation while eliminating over 2 peoples worth of effort across our site. We have been able to move from several document management solutions to 1 because it is meeting all of our needs.
Pros
Easy to navigate and understand user interface. Users at my site are consistently able to use the product with zero formal training.
Cons
Currently difficult to print documents, many steps are required.
We were looking for a solution that did not require a lot of IT time once the product was up and running as well as giving our suppliers access to their quality data. QualityOne will accomplish both.
Pros
The ability to configure the software is great and the main reason we selected QualityOne to replace our internally build software. The Veeva team has been exceptional in working to understand our processes and guiding us on how to best translate it into QualityOne. The software is definitely working for us vs. us working for the software.
Cons
Sometimes the relationships between objects is not automatically created. For example you can relate a finding to an audit, but then you must go into the audit and relate it back to the finding. It should make that relationship both ways automatically.
Contact Veeva Systems for pricing information.
Below are some frequently asked questions for QualityOne.
QualityOne offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact Veeva Systems for pricing information.
QualityOne offers the following features:
QualityOne has the following typical customers:
Mid Size Business, Small Business
QualityOne supports the following languages:
English
QualityOne has the following pricing plans:
Subscription
We do not have any information about what devices QualityOne supports
We do not have any information about what integrations QualityOne has
QualityOne offers the following support options:
Phone Support
