--- description: Detailed reviews on CharmHealth based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CharmHealth with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CharmHealth Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/76/physical-therapy/software) > [CharmHealth](/software/119307/charm-ehr) # CharmHealth Canonical: https://www.getapp.ca/software/119307/charm-ehr Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/119307/charm-ehr?page=2) > CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information. > > Verdict: Rated **4.2/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CharmHealth It streamlines clinical workflows with AI-powered electronic health records, reducing administrative burden and supporting more focused patient care. The system enhances practice efficiency through integrated practice management, medical billing, and revenue cycle management tools. It improves patient engagement by enabling secure appointment scheduling, document sharing, and access to health records. The solution offers integration with pharmacies, labs, and third-party applications for a connected healthcare experience. CharmHealth provides a customizable, cloud-based platform that scales with the needs of clinics and health systems. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 151 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MedicalMine - **Location**: Pleasanton, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: CharmHealth offers 3 pricing plans: Free Plan - Limited to 50 encounters per month Encounter Plan- $0.50 per encounter per month (monthly minimum of $25) Provider Plan - $200 per month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, American Samoa, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bolivia, Brazil, Brunei, Cambodia, Canada, Chile, China, Colombia, Cook Islands, Ecuador, Falkland Islands and 67 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting Software - Activity Dashboard - Admissions Management - Alerts/Notifications - Analytics - Annotations - Appointment Management - Appointment Scheduling Software - Audit Trail - Automated Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Cancellation Tracking - Care Plan Management - Charting ## Integrations (10 total) - DeepScribe - Fullscript - Health Cloud - MatrixCare Skilled Nursing Facility - Peeklogic Salesforce – Jira Connector - QuickBooks Online Advanced - Sfax - Twilio - Zoho CRM - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Physical Therapy Software](https://www.getapp.ca/directory/76/physical-therapy/software) ## Related Categories - [Cardiology EMR Software](https://www.getapp.ca/directory/3339/cardiology-emr/software) - [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software) - [Chiropractic Software](https://www.getapp.ca/directory/809/chiropractic/software) - [Physical Therapy Software](https://www.getapp.ca/directory/76/physical-therapy/software) - [Medical Billing Software](https://www.getapp.ca/directory/64/medical-billing/software) ## Alternatives 1. [Fusion](https://www.getapp.ca/software/108867/fusion) — 4.3/5 (708 reviews) 2. [Alleva](https://www.getapp.ca/software/2060766/alleva) — 4.5/5 (282 reviews) 3. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (844 reviews) 4. [ModMed](https://www.getapp.ca/software/116447/ema) — 4.4/5 (363 reviews) 5. [Tebra](https://www.getapp.ca/software/102859/tebra) — 3.9/5 (1360 reviews) ## Reviews ### "Very effective and efficent program with many helpful features\!" — 4.0/5 > **Chelsea** | *November 5, 2017* | Recommendation rating: 8.0/10 > > **Pros**: Lots of features available and customizable, great flexability with use base on your practice type, one size fits all program. > > **Cons**: Customer service response time could be better, billing integration with their selected clearinghouse is problematic and requires a lot of time to set up properly. ----- ### "Very customizable" — 5.0/5 > **Oluwole** | *March 25, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Intuitiveness. Easy to use. Customizable templates, macros, user roles. Integrated instant messaging for staff, text messaging for patients, fax, referral management. Ability to customize automation of the RCM. > > **Cons**: Onboarding is brief and not very detailed. However, the intuitiveness sort of compensates. Also, time to response when you reach out for technical support can vary. Sometimes immediately, at other times can take up to a week. > > Really good experience. Other than occasional slow response time of technical team, I am pleased. ----- ### "Charm Review" — 3.0/5 > **Grant** | *August 23, 2024* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: I liked the calendar. It made finding patients and daily appointments easy. I also enjoyed that you could filter it by location or provider to get the most use out of it. > > **Cons**: I disliked that it did not integrate easily with some of the products that we used and we had to upload somethings by hand. > > Overall the experience was all right. I have used better emr systems, but I have also used worse ones. ----- ### "User Friendly Effective EMR" — 5.0/5 > **Matthew** | *November 6, 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We changed to CharmHealth about 2 years ago after using PracticeFusion which did not have the flexibility we needed to add information. This software is easily customizable and has a vast library of templates for pre completed notes. It was easy to customize and had all the features we needed. Calendar is very user friendly and integrates well with the EHR. Can easily print out hard copies of anything we need and especially immunization records which are frequently requested by patients. > > **Cons**: Although it hasn't been an issue for us, for a very large practice the cost could get rather high as compared to other EHR platforms. Since I have a relatively small practice, the cost is not an issue. There have been problems with sending eprescriptions - The software can not locate the particular medication and you must know the generic as well as the trade name on occasion to get it through. There have been issues with locating pharmacies at times although, I must say, customer support has been helpful and has tried to rectify these issues as they come up. Minor problem exists with entering patient email addresses. Software sometimes flags as invalid email address with anything that ends in \*.com. You need to enter the email address as ".net then got back and re-enter the correct email address. Customer service has yet to fix this problem. > > An effective EHR for us as compared to other software packages that is easy to use and cost effective for a smaller practice. Many enhancements have been made over the past 2 years which has made it even more attractive to use. ----- ### "Charm is agile and cost-effective" — 5.0/5 > **Suzanna** | *September 28, 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Charm can be customized and personalized. There is a steep learning curve, and it is worth learning and making your own. I bill, send invoices, schedule, use the website scheduling widget, chart, communicate through the secure portal. The support team is constantly innovating and improving the product. > > **Cons**: I loved the Zoom integration when it was impossible to get HIPAA compliant Zoom for less than $200/month. Now, it is no longer as cost effective. Support sometimes takes up to a week to respond to an email, though I have had good results with chatting with support through the website. Like all programs with legacy code, some of the templates that I have used for years get a little buggy. I wish the patient portal was mobile-friendly; it works best on tablets and desktops. > > I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and customizable. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/119307/charm-ehr?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/119307/charm-ehr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data