Shop Methods

Cloud-based shop management application for small businesses

About Shop Methods

Shop Methods is a suite of cloud-based automotive solutions for small businesses, which helps automate and streamline back office operations. Designed for independent auto repair shops and automobile service providers, it allows users to create brand value through customizable shop landing pages and a customer portal. It lets users track all documents as they proceed through pipelines, from generating estimates, through to preparing repair orders, and processing invoices and payments.

Key features of Shop Methods include estimating, invoicing, repair order management, appointment scheduling and job status tracking. It provides communication tools, which enable businesses to create and send custom text messages and emails to customers, with the aim of improving the client experience. Plus, it comes with an automation module, which automatically alerts assigned resources by email or SMS when ROs, estimates, or invoice statuses are changed.

Shop Methods facilitates integration with QuickBooks, payment processors, PayPal, MOTOR, and more. Applications come with dashboards for users to gain insights into estimates or repair orders, create new customers and search for labor rates


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Not sure about Shop Methods? Compare with a popular alternative

Shop Methods

5 (8)
VS.
Most reviewed

Starting Price

US$125.00
month
US$199.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

38
38

Integrations

7
5

Ease of Use

5.0 (8)
4.8 (237)

Value for Money

5.0 (8)
4.6 (237)

Customer Service

5.0 (8)
4.8 (237)
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Reviews

Overall rating

5 /5
(8)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support Software
5/5

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Showing 5 reviews of 8
Ronny
Ronny
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very simple and inclusive shop management software with high versatility.

Reviewed on 2018-01-09

Great data management with super easy year end review visuals allowing for easy tax setup.

Great data management with super easy year end review visuals allowing for easy tax setup.

Pros

Customer support is very responsive. Any problems are patched within 24-48 hours, and even before the patch is applied, a solution is granted for the faulty case much sooner. It's an intuitive system with very clear navigation and great ease of use.

Cons

If anything were to be improved, it would be the implementation of a more colorful GUI.

Wally
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best of the Best!

Reviewed on 2022-12-01

Been a pleasure thus far!

Been a pleasure thus far!

Pros

The flow, the ease and the functionality

Cons

None - haven't implemented the parts ordering yet.

Alternatives Considered

Shopmonkey

Reasons for Choosing Shop Methods

Better way to operate

Reasons for Switching to Shop Methods

Way better work flow - offers more than any other product.
Roger
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Shop methods review

Reviewed on 2019-07-19

Shop methods has been a very helpful tool to get my business going, it is easy to use and well...

Shop methods has been a very helpful tool to get my business going, it is easy to use and well organized. It saves me from having to enter information in multiple times and does most of the work for me. All you have to do is create the estimate from there the system looks after the rest of the paperwork including the ability to take payment right from the program

Pros

What I like most about this software is the Main page, it gives me the ability to review all open invoices, estimates and jobs in progress at a quick glance. As well as it shows Revenue, invoice and payment summaries that are easy to see.

Cons

So far what i like the least about this software would be the inventory management system and p.o. issueing. But I am not really using those features yet

Alternatives Considered

Mitchell RepairCenter

Reasons for Switching to Shop Methods

Shop methods did everything that I needed it to do and there was somebody interested in helping out from the start
Tyler
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very Easy and Accommodating

Reviewed on 2020-05-28

Good, then Great, to Could not ask for anything better.

Good, then Great, to Could not ask for anything better.

Pros

Easy to use, works great for our customer with the portal. Outstanding customer support that is right there when you need something or have any issues. Record keeping is a breeze and you are not forced to buy quick books or have additional software. Shop Methods is a one and done for all your software needs. If you want something changed or need a new feature that will help you use the system and make more Money. Don is the man and makes it happen. Cant say enough good about the service and support even after a few years. Easy to read Invoices for the customers leave nothing to question. Texting and Email communication features makes reaching busy and young customers easy. Ability to take notes and pictures along the way is awesome when working with an Insurance estimate.

Cons

The minute you find a con you contact them and Its no longer a con. Instead they ask how could we not only fix it but lets make it better.

Allen
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

COULD NOT BE HAPPIER

Reviewed on 2020-02-18

The customer service is amazing. They have taken all the time i needed to get trained and teach me...

The customer service is amazing. They have taken all the time i needed to get trained and teach me how to operate the system to be the most efficient. every change i have needed to make they have been able to get taken care of promptly.

Pros

The software being internet based allows me to access the information i need from anywhere i am which is important when operating a mobile business

Cons

I wish it was faster but i think it has more to do with my set up then anything else.

Showing 5 reviews of 8 Read all reviews

Shop Methods FAQs

Below are some frequently asked questions for Shop Methods.

Shop Methods offers the following pricing plans:

  • Starting from: US$125.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact MCi Methods for pricing information.

Shop Methods has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Shop Methods supports the following languages:

English

Shop Methods supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Shop Methods integrates with the following applications:

Epicor, Kinetic, PayPal, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, Xero, authorize.net

Shop Methods offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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