--- description: Detailed reviews on Cro Software based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Cro Software with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cro Software Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/223/transportation-dispatch/software) > [Cro Software](/software/118507/cro-software-solutions) # Cro Software Canonical: https://www.getapp.ca/software/118507/cro-software-solutions Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/118507/cro-software-solutions?page=2) > CRO Software is a cloud-based transportation dispatch solution which helps small to large enterprises manage routing, invoicing, recycling, asset tracking, \& industrial waste. The solution provides centralized access to customers, drivers, dispatchers \& management via an interactive dashboard. > > Verdict: Rated **4.3/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 54 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RapidWorks ## Commercial Context - **Starting Price**: US$400.00 - **Pricing Details**: Contact CRO Software for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking Software - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Billing & Provisioning - Calendar Management - Check-in/Check-out - Commercial Properties - Compliance Management - Container Management - Customer Database - Customer Management - Customizable Fields - Customizable Reports ## Integrations (1 total) - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Transportation Dispatch Software](https://www.getapp.ca/directory/223/transportation-dispatch/software) ## Related Categories - [Transportation Dispatch Software](https://www.getapp.ca/directory/223/transportation-dispatch/software) - [Asset Tracking Software](https://www.getapp.ca/directory/1021/asset-tracking/software) - [Recycling Software](https://www.getapp.ca/directory/1319/recycling/software) - [Waste Management Software](https://www.getapp.ca/directory/1321/waste-management/software) - [Route Planning Software](https://www.getapp.ca/directory/1363/route-planning/software) ## Alternatives 1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1456 reviews) 2. [Curri](https://www.getapp.ca/software/2079774/curri) — 4.8/5 (88 reviews) 3. [OptimoRoute](https://www.getapp.ca/software/107281/optimoroute) — 4.6/5 (259 reviews) 4. [Elite EXTRA](https://www.getapp.ca/software/120399/elite-extra) — 4.7/5 (364 reviews) 5. [Samsara](https://www.getapp.ca/software/116079/samsara-for-fleets-0-00-6-23) — 4.5/5 (1005 reviews) ## Reviews ### "CRO" — 4.0/5 > **Verified Reviewer** | *March 8, 2019* | Construction | Recommendation rating: 7.0/10 > > **Pros**: What I like most about CRO is that entering services is super quick. The different report that they offer are great as well. > > **Cons**: What i like least about CRO is having our pumps and relocate as one service. I wish this could be separated. > > Over all CRO is a great product. Makes the work day a bit easier\! ----- ### "It's a Journey" — 4.0/5 > **Diane** | *August 21, 2018* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: One of the most productive features is the ability to assign drivers requests simply by dragging and dropping to appropriate column. Another feature I have found to be very useful is the Master Report. This page allows you to search, sort, and analyze data very effectively. The Map tracking and routing features is also being used frequently throughout the day to our dispatchers advantage. > > **Cons**: The biggest complaint I have is the lack of a written manual. Not every one is a visual learner. The videos are helpful but if you are just looking for a quick answer to confirm a proceedure before doing something in the program you have to watch the whole video and hope your answer is there. The customer support is exceptional; however, sometimes you just want to find the answer yourself without having to chat, email or call someone. The training we received was not very effective and was a big obstacle to overcome initially. Truthfully, I am not sure what the actual training process was supposed to be since ours did not seem to follow a typical formula. The other feature that is not positive for us is the "override" button. We feel it is a feature that should be able to be turned on or off. If your drivers are still learning and get frustrated with not finding the asset they are looking for they very readily use the override rather than reach out for assistance causing additional work for the dispatch staff. > > Our experience has been bumpy but we are slowly gaining momentum with the program. Overall we really like the program and as we gain experience and confidence it becomes more effective. The company personality is outstanding. Even with slight hiccups to our implementation of the program the support from the staff has made those challenges easier to deal with. ----- ### "Hoping this can help us fix a few issues because we had been overall happy with product tell updates" — 3.0/5 > **Sam** | *November 12, 2020* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: The dispatching has been very helpful and seems to work very well. > > **Cons**: Billing has some thigs that need worked out when we started (negatives were a problem) we found a way to work around it hoping they would fix it. Cro put out new updates leaving several invoices in limbo we were lucky we still were keeping a paper book trail and also making us hand write on 30% of are invoices. We have been told it might be fixed today , tomorrow or in the next up date which none have happened. > > We started started with Cro we were overall happy oher than a few problems in billing we were able to work around. They are very good with support and training but we have been frustrated with some of the updates that makes it hard on us the way we do billing considering looking in to other options. I have also heard of others new customers being charged less than us. ----- ### "Cro Review" — 4.0/5 > **Derek** | *November 4, 2020* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Simple functions can be performed quickly. Assigning a job to a driver or moving a job from one driver to another is very simple. The ability to create requests and modify routes for the drivers instantly has been incredibly useful as we've moved away from route books and paper dispatching requests. > > **Cons**: Some of the more advanced features can be cumbersome and require several steps for every single job that is created. There are also a handful of features that have quirks that require the user to be very familiar with the system in order to know how to work around them. If your drivers are in an area that has spotty reception, the app will freeze and not work until reception is regained. > > The Cro system has enabled our company to transition from a paper and card dispatching system to a digital one. There have been some bumps along the way, and we're still ironing out some of those issues almost a year later, but the day-to-day operations go smoothly almost all the time. The inventory and dispatching systems have both positive and frustrating aspects to them, but the customer service team is always willing to help us along, and they are patient when we take a while to comprehend. They work with us to make the system function better and encourage requests for new features. ----- ### "Great Software" — 4.0/5 > **Lisa** | *March 8, 2019* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Easy to use for dispatching and tracking of drivers through out the day so we can add new jobs as they come into the office. Tracking of the driver for when customers call for an ETA. Billing is easy as easily sends over to quickbooks. > > **Cons**: Freezing up of the drivers tablets during the day. Sometimes the issuses arise with sending invoices over to quickbooks (but been much better lately). Overall not much to dislike about the software. > > Since using Cro Software for almost 3 years now been able to dispatch more jobs since we can track the drivers through out the day and dispatch more work. We can see witch drivers did the jobs if need to ask them something about the job. Overall Cro Software has been much add on to our growing business. Thank you Cro Software\! ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/118507/cro-software-solutions?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/118507/cro-software-solutions) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data