--- description: Detailed reviews on Bókun based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Bókun with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bókun Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/84/tour-operator/software) > [Bókun](/software/118115/bokun) # Bókun Canonical: https://www.getapp.ca/software/118115/bokun Page: 1 / 20\ Next: [Next page](https://www.getapp.ca/software/118115/bokun?page=2) > Bókun is the complete booking and channel management solution for extraordinary experiences. 14 day free trial (no CC required). > > Verdict: Rated **4.7/5** by 463 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bókun ✅ Stop juggling systems. Run everything from one dashboard. Save up to 200 hours/year. ✅ Bookings sync instantly so you avoid double-bookings and admin frustration.​ ✅ Scale your business with 2,600+ resellers, including 70+ global OTAs, smart reporting to spot new opportunities, and flexible channel control. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 463 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bókun, A TripAdvisor Company - **Location**: Boston, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Norwegian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil and 175 more ## Features - API - Access Controls/Permissions - Activities Booking - Activity Dashboard - Availability Management - Booking Management - CRM Software - Calendar Management - Central Reservation System - Channel Management Software - Client Management - Communication Management - Customer Database - Customizable Branding - Customizable Reports - Data Import/Export - Discount Management - Document Management Software - GDS/OTA Integration - Inventory Management Software ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Tour Operator Software](https://www.getapp.ca/directory/84/tour-operator/software) ## Related Categories - [Tour Operator Software](https://www.getapp.ca/directory/84/tour-operator/software) - [Reservations Software](https://www.getapp.ca/directory/83/reservation-online-booking/software) ## Alternatives 1. [Peek Pro](https://www.getapp.ca/software/101385/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 2. [FareHarbor](https://www.getapp.ca/software/100353/fareharbor) — 4.7/5 (1129 reviews) 3. [WeTravel](https://www.getapp.ca/software/174595/wetravel) — 4.8/5 (525 reviews) 4. [Rezdy](https://www.getapp.ca/software/90455/rezdy-online-booking-for-tour-and-activity-operators) — 4.5/5 (237 reviews) 5. [Intelitour](https://www.getapp.ca/software/2078281/intelitour) — 5.0/5 (41 reviews) ## Reviews ### "Great satisfaction" — 5.0/5 > **Ale** | *February 26, 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: Very cooperative. Helpful with patience,software become easy once you started, the helping center have done great work. Thank. > > **Cons**: I don't see a negative point, they intervent to explain or to help in general. Thank all the team... > > My experience with Bokun is very positive in general... I don't want to mention names but all the team are very helpful. Thanks ----- ### "A Reliable Platform for Tour Operators" — 5.0/5 > **Nosimilo** | *November 26, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The Bókun team is always helpful and solution-oriented. No matter the issue, they provide guidance and support quickly, which makes managing my tours much easier. > > **Cons**: The platform has limited payment options for South African suppliers. Currently, PayPal is the only available option, which can be inconvenient for many clients and restricts direct bookings. > > “I love that Bókun makes my day-to-day work much easier. I can efficiently manage tours for the following day and quickly access all necessary booking information. It allows me to track conversions, create and edit my website anytime, and stay in control of my business. For the fee I pay, Bókun works hard to help me build business networks and connect with other OTAs. I’ve also learned valuable business strategies through Bókun, which has been very beneficial for growing my company.” ----- ### "Powerful yet underwhelming" — 3.0/5 > **Ryan Mico** | *April 11, 2025* | Market Research Software | Recommendation rating: 5.0/10 > > **Pros**: Very strong functionality, well thought out, responsiveness is pretty good, articles online for support are almost up to date, more flexibility when it comes to customization. > > **Cons**: The UI/UX needs revamp, even though I have an experience in design and functionality- the interface, connection, user friendliness and Viator Syncing needs a lot of improvement. It will take about at least couple of hours for a user to fully fix the schedule, availability, syncing, widgets and more. (totally unnecessary, knowing that we also took time creating Viator's product) Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010. Both platform needs to sync, market Bokun on viator as an add on cause it has a lot of perks compare to the legacy. Each button needs detailed explanation and step by step guide to handle task that also indicate affected areas. In short, it needs centralization. It would be easier to put a hierarchy (bold text above regular text) to indicate importance. (and again, needs to be centralized) The dashboard, experience and much more needs visual guidance. e.g adding colors and customization option for users. Also, if possible- allow user to create their own dashboard that can add widgets. e.g calendar, products, agents, availability and more. This helps users to easily visualize what we have and what we can improve as a whole. Better interface, more sales- more commission to Viator and Tripadvisor (this is a potential add-on option to earn more on your side. I understand that Bokun wants to simplify and minimize distraction in terms of UI/UX, However- the design does not create a mind pattern of visualization for us to know what's important or not. Everything is the same, you have a very powerful tool, let us know how powerful it is and prevent future chat support assistance by enhancing the whole interface. Lastly, tell Viator to increase the timeout cooldown while creating a product. It kicks people out after some time and it never saves the input. Add additional cookies or a separate condition while creating a product, it is totally unnecessary to time out a user while editing. Just put some pop up for "are you there?, Are you still editing?" or something. Legacy can't run this, let bokun absorb Viator and you'll get more sales and commission from this. \*\* Fix the availability option please \*\* > > It is an okay software, it works. But not for people who has more complicated products or bigger corporation. For sure some other company will hire a standalone Scheduler or Management for this, which is preventable. ----- ### "100% spot on chat service" — 5.0/5 > **Lee** | *April 22, 2026* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: I like having all my bookings in one place. It makes it far easier to manage each product and have communication in one place. > > **Cons**: email sending options are limited. the way that the automated email configuration is set up is limiting. > > Overall very positive, however the set up of certain features is very complicated and not for the everyday computer illiterate person ----- ### "A Reliable Partner for Growing Tour Operators" — 5.0/5 > **Jackline** | *October 15, 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Bókun is a very reliable and well-structured platform for managing tours and experiences. It’s easy to create, update, and organize products, and the integration with Viator makes everything seamless. I also really appreciate how supportive the Bókun team has been — especially their willingness to help me resolve the money supply provider challenge. It shows great commitment to their partners and gives me confidence to keep growing with them. > > **Cons**: Overall, Bókun is a great platform, but sometimes the review and approval process for new products takes a bit longer than expected. A faster response or clearer communication during this stage would make the experience even smoother — especially for new operators like Mkufi Safaris who are eager to start receiving bookings. > > My overall experience with Bókun has been very positive. The platform is well-designed and makes it easy to manage safari products, pricing, and availability in one place. The integration with Viator has also helped Mkufi Safaris reach a wider international audience. I’m especially happy with the customer support team — they are responsive and willing to help, even with challenges like payment provider setup. With a few improvements in product review timelines, Bókun would be a truly seamless tool for tour operators in Africa. ----- Page: 1 / 20\ Next: [Next page](https://www.getapp.ca/software/118115/bokun?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/118115/bokun) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data