Enterprise software for medium to large firms.
3.7/5 (18 reviews)IFS supplies enterprise software to companies around the globe who manage service-focused operations, manufacture & distribute goods and maintain assets. IFS Applications enables companies to respond swiftly to market changes and utilise resources with more agility resulting in better business performance and competitive advantages. IFS Applications is known for being user friendly, modular in design and flexible enough to support organisations way of working in accordance with their established processes.
Founded in 1983, IFS currently has over 3,500 employees and supports more than ten thousand customers worldwide. IFS pioneered ERP software and component-based service management. As a leader in field service management, IFS Enterprise Service Management covers everything from mobile workforce management to reverse logistics. IFS Applications business software provides increased ERP functionality, including, SCM, PLM, CRM, EOI, MRO and enterprise asset management, capabilities.
Pros
Good training options, support response if fairly quick. Once you learn to 'think like IFS' navigation is pretty easy.
Cons
Inflexible configuration and really only geared towards specific business types. Our custom manufacturing makes it really difficult to use many modules of the software adequately. There are a lot of things our implementation team either didn't adequately consider or configured incorrectly and we've been paying for it for a decade. Nothing is easily updated or changed and options in a drop down (or list of values) cannot ever be archived. No workflows exist in the system and permissions setup is a complete nightmare.
As with any ERP, the best way to evaluate is to talk to other companies that use it. Make sure that you talk to the users, not just the IT department or the ERP owner.
Pros
Most of our departments are using it across the company. Financials, Manufacturing, Maintenance, Sales, Logistics, Engineering, etc. Good integration options and nice programming interface. Lots of development resources to continually make improvements. Last major version seemed like the biggest one so far.
Cons
Like many ERPs, the user interface has lots of things that users will ignore or IT has to hide. If you have a weird process that isn't the norm in the industry, it will take more work to implement it. Support has room to improve.
I would definitely recommend IFS!
Pros
IFS Applications software is very intuitive and very easy to use. There is so much functionality available in the software and the great thing is, if a field is missing on a certain screen, it is easy enough to create the field that either references another field in the database, or is a free form field allowing you to enter whatever data you want into it.
Cons
I really cannot think of anything that I do not like about the software. Occasionally, there is some data that I would like to see on a certain screen, but if it is not there, it is easy enough to add it.
Pros
The ability to track, locate and edit multiple stock sites within our warehouse. The ease of the search feature when searching for specific items, for example: tracking maintenance work orders not only by who the mechanic was who performed, but down to the minute by minute tracking of progress.
Cons
Search queries take long at times, and when they do take too long there's no "cancel" feature. This prompts several people to simply hard-close the program and reopen instead of waiting for the program to load. At times the program also freezes if too many features are accessed at once.
I've never recommended any ERP system in my 25 years. I would recommend IFS. It is a solid system with a very powerful functionality and can be tailored to fit to almost any business environment.
Pros
Overall, IFS is a powerful system with a great deal of functionality. It is fairly easy to use, and to customize to specific company and user requirements.
Cons
The English used in the package at times is difficult to follow/understand. Customer support is well... Customer support and finding third party consulting firms is challenging, at least in the US.
Contact IFS for pricing details.
82% of IFS customers have saved money by using IFS solutions
In the past ten years, IFS customers received twice the ROI improvement of their competitors.
75% of IFS customers say implementing IFS solutions was as simple as, or easier than, expected
Highest-rated midmarket ERP vendor, and the highest-rated FSM software vendor on Gartner Peer Insights!
IFS Applications will give you;
Deep industry functionality within a broad suite that also includes financials, human capital management and customer relationship management
A more engaging and enjoyable work experience through IFS Aurena, its intuitive user interface accessible from any device
Choice of cloud service models, Software-as-a-Service (SaaS) or IFS Managed Cloud, or running on-premise
Support for global operations and greater transparency in business processes, bringing all parts of the company closer together
IoT technology and real-time data capture for predictive maintenance and service
Low cost of ownership, proactive quality management and continuous innovation through a regular update cadence plus a Layered Application Architecture (LAA)
Below are some frequently asked questions for IFS Applications.
IFS Applications offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact IFS for pricing details.
IFS Applications offers the following features:
IFS Applications has the following typical customers:
Large Enterprises, Mid Size Business
IFS Applications supports the following languages:
Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian
IFS Applications has the following pricing plans:
Subscription
We do not have any information about what devices IFS Applications supports
IFS Applications integrates with the following applications:
Office 365
IFS Applications offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support
I think IFS is a great tool for mass producers but if you custom manufacture anything then this is not the software for you. IFS works best for a standard product list with very little change. There is NO method for archiving information like a product option, customer, supplier, etc. so once something is entered in the system it is there forever and available as a selection. If your business has very little variables then this is probably the right system for you.