Intuit Field Service Management

Enterprise field service management software

About Intuit Field Service Management

Intuit Field Service Management ES is a field service management solution which offers job scheduling, invoicing, and real-time updates to deliver information to technicians and receive data from the field. Integration with QuickBooks Desktop Enterprise keeps field service and financial data in sync.

With Intuit Field Service Management ES, users can schedule and assign work orders through the drag-and-drop interface. The dashboard gives users insight into each technician’s status, location, and assigned work orders. Users can also view the status and duration of each job, and the technician's travel time, arrival time, and hours clocked. Google Maps integration and GPS allow users to locate customer sites and track workers, enabling the minimization of travel time between jobs.

Intuit Field Service Management ES stores all customer, contact, and equipment information centrally, giving technicians access to available equipment and service histories before starting a job. Native mobile apps for Android and iOS let technicians receive work orders and schedules in real time while out in the field.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Intuit Field Service Management

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Intuit Field Service Management

Images

Intuit Field Service Management Software - Users can manage all of their field service operations with Intuit Field Service Management ES
Intuit Field Service Management Software - Intuit Field Service Management ES integrates with QuickBooks Desktop Enterprise
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Intuit Field Service Management Software - Users can manage all of their field service operations with Intuit Field Service Management ES
Intuit Field Service Management Software - Intuit Field Service Management ES integrates with QuickBooks Desktop Enterprise

Features

Total features of Intuit Field Service Management: 31

  • Accounting Integration
  • Alerts/Notifications
  • Billing & Invoicing
  • CRM Software
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Employee Management
  • GPS
  • Inventory Control Software
  • Inventory Management Software
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Payment Collection in the Field
  • Preventive Maintenance Software
  • Quotes/Estimates
  • Real-time Updates
  • Recurring Appointments
  • Routing
  • Scheduling Software
  • Self Service Portal
  • Service History
  • Task Management Software
  • Technician Management
  • Work Order Creation
  • Work Order Management

Alternatives

Housecall Pro

4.7
#1 Alternative to Intuit Field Service Management
Try it for free today with a 14-day trial. Call Now: 833-903-2949. Housecall Pro is a full-suite tool that enables...

FieldPulse

4.6
#2 Alternative to Intuit Field Service Management
Known for its ease of use, scalable functionality, and the best support in the industry, FieldPulse is an all-in-one...

ServiceWorks

3.8
#3 Alternative to Intuit Field Service Management
ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch,...

FIELDMOTION

4.7
#4 Alternative to Intuit Field Service Management
Fieldmotion is a cloud-based field service management software which supports appointment management, job scheduling,...

Reviews

Overall rating

2.8 /5
(6)
Value for Money
2.6/5
Features
2.3/5
Ease of Use
3.3/5
Customer Support Software
2.3/5

Already have Intuit Field Service Management?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 6
shirley
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

I Hate this program

Reviewed on 8/6/2019

I can see no benefit as far as Quickbooks goes. Everything in QB is a mess. How can I clean this...

I can see no benefit as far as Quickbooks goes. Everything in QB is a mess. How can I clean this mess up. Do you people have a solution to my accounting problem?

Pros

1. Scheduling the guys and they can see w/o on phones.
2. Charging the clients on site.

Cons

We've had this program for over 4 years and our Quickbooks is a mess.
Does not synchronize well.
When we try to enter checks on QB for deposits, the invoice does not always show up over 3/4 of the time.
I looked at QB the other day and there are so many A/P open and I know it is not true.
This is after 4 years of use. Imagine how sad I am that I choose this program for my office people.

Response from Intuit

Hi there, Shirley. As a company executive, the last thing you should have to worry about is having an inaccurate A/P account. You may wish to consider contacting one of our QuickBooks certified accountants, known as ProAdvisors, to assist with resolving any discrepancies in your file. The following link provides a list of available ProAdvisors in your area: https://quickbooks.intuit.com/find-an-accountant/

Thank you for taking the time to share your thoughts on the program. David, the QuickBooks Team

Taylor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Field Service Review - KBS

Reviewed on 3/24/2021

Overall our experience has been positive, as far as customization and minimal issues with the...

Overall our experience has been positive, as far as customization and minimal issues with the product.

Pros

We liked that it was customizable for what we needed it for and that we were able to add maintenance agreements that were easily visable.

Cons

The look of Field Service is outdate, and we would like the option to be able to clearly schedule installations and a more modern GPS capability to see our technicians. These features are some what available just not as modern as we would have liked.

Danielle
Overall rating
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Not great

Reviewed on 10/21/2020

We ended up switching to Service Fusion so that we could have additional features and upgrades.

We ended up switching to Service Fusion so that we could have additional features and upgrades.

Pros

It is very basic, it follows a tab-type process.

Cons

Nothing ever changes. There are no updates. If you need help, support is very hard to get ahold of. You pay by the user license.

Michael
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Connections

Reviewed on 4/4/2020

It was a big installation and training process. Ot took a little while to be up and running...

It was a big installation and training process. Ot took a little while to be up and running efficiently

Pros

Intuit enables us to keep connected. The consultants in the field the different department heads. Also invoicing is also connected.

Cons

Nothing I can think of. It works very well. Enables us to keep better control over consultants who are most6out of of6.

Amanda
Overall rating
  • Industry: Environmental Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Not helpful

Reviewed on 12/22/2021

I would not use this product again. It's super confusing on what your paying for. There are...

I would not use this product again. It's super confusing on what your paying for. There are multiple people involved and noone wants to help. THey pass it along to QB and then QB says it's not them. SO much time is wasted trying to understand what is not working on the IFSM end.

Pros

In the beginning support was available.

Cons

Syncing issues, duplicate customers, duplicate payments and no answers from support.

Showing 5 reviews of 6 Read all reviews

Intuit Field Service Management FAQs

Below are some frequently asked questions for Intuit Field Service Management.

Intuit Field Service Management offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is based on the number of users required. 1-10 users: $35/user/month. 11-40 users: $31/user/month. 41-101 users: $28/user/month.

Intuit Field Service Management has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Intuit Field Service Management supports the following languages:

English

Intuit Field Service Management supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Intuit Field Service Management integrates with the following applications:

QuickBooks Desktop Enterprise

Intuit Field Service Management offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for Intuit Field Service Management.