About Loyalty Operator
Loyalty Operator is a cloud-based loyalty management and relationship marketing platform which assists brands and retailers with customer engagement and communication with key features like loyalty card and program management, activity tracking, rewards administration, consumer reviews and audience segmentation.
Marketers can use Loyalty Operator's tools to provide customer rewards during checkout and send personalized communications. The click and collect feature enables customers to reserve their products online and pick them up from the store. With the customer relationship management tool, users can create template-based emails, segment customers for targeting and automate marketing communications. Retailers can use the interactive calendar to set up appointments and create recurring activities for clients.
Loyalty Operator comes with a communication module which allows users to send out newsletters to customers and generate satisfaction surveys to measure consumer preferences. The platform helps marketing teams create campaigns and offer deals to potential customers. Loyalty Operator collects and analyses data from retail outlets and online interactions and delivers daily, weekly or monthly reports.
Key benefits of Loyalty Operator
• Loyalty Operator’s multi-channel management tool allows brands to engage with customers across mobile apps, email, phone and SMS.
• Loyalty Operator is a multi-device platform which can be accessed through PC, cash register, tablet, terminal and smartphone.
• Predefined templates allow users to generate customized emails and optimize them for mobile and tablets.
• Loyalty Operator allows firms to add an unlimited number of users, manage many customers and send unlimited emails.
• Loyalty Operator supports accountability by providing role-based access and permissions to managers and sales team members.
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Belgium, Canada, Switzerland, France, Luxembourg , Monaco, United States and 2 others
Dutch, English, French, German, Spanish
Total features of Loyalty Operator: 24
- Activity Tracking
- CRM Software
- Campaign Segmentation
- Communication Management
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer Profiles
- Customer Segmentation
- Customizable Templates
- Discount Management
- Email Distribution
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management Software
- No-Card Loyalty System
- Real Time Analytics
- Real Time Data
- Referral Tracking
- Reporting & Statistics
- Rewards Management
- Survey/Poll Management
Preferred Patron Loyalty
Salesforce Experience Cloud
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