PRgloo

Public relations platform for media communication teams

4.8 /5 (35 reviews) Write a Review!

PRgloo Overview

What is PRgloo?

PRgloo is a cloud-based media relations platform which combines tools for managing contacts, press releases, distribution, responses, influencers, media monitoring, newsletters, coverage, reporting and analytics, and more in an intuitive mobile interface. The solution is designed for in-house media communication teams, internal communications, and stakeholders to manage all communication functions including enquiries, media newsrooms, press releases, coverage, and influencer engagement.

With PRgloo, users can centralize the management of all content, contacts, and responses. The response desk lets users track and manage all statements, enquiries and requests to their team, and share relationships and ideas. Media-rich content can be created and managed through the content hub, with users able to schedule publication and set up embargoes. Users can also control the distribution of content to tailored lists of contacts and stakeholders.

PRgloo’s PR planner lets users coordinate all of their communication activities, engagements, industry events, and press releases in a single calendar. All activities, including interviews, press releases, statements, conversations, and networking, can be linked to outcomes to track their effectiveness. PRgloo also provides users with a customized newsroom to engage with audiences and display content.

PRgloo Overview

Pricing

Starting from
US$2,000.00/year

Pricing options

Free Trial
Subscription
Value for money

Base price for one user $2,000 and $500 per additional user per year


PRgloo Features

Devices
Business size
S M L
Markets
United States, United Kingdom
Supported Languages
English

Media

All conversations with contacts and influencers can be tracked in PRgloo
The topic summary gives users an overview of all activities and communications
All activity can be displayed on the topic timeline
PRgloo screenshot: All conversations with contacts and influencers can be tracked in PRgloo PRgloo screenshot: The topic summary gives users an overview of all activities and communications PRgloo screenshot: All activity can be displayed on the topic timeline

PRgloo Reviews

PRgloo Reviews

Overall rating
4.8
/
5
Excellent
27

Very good
8

Average
0

Poor
0

Terrible
0

Value for Money
4.7
Features
4.5
Ease of Use
4.7
Customer Support
4.9
100% recommended this app
Helena H.

Making a big difference to our team

We were using spreadsheets to track enquiries and Word tables for lists of contacts - it wasn't the most efficient system!

From the demo stage right through procurement and training, to implementation, our experience with PRGloo has been superb. It allows our team to work better; whether it's tracking conversations with journalists, managing reactive issues, or managing our news hub.

Any queries we've had have been quickly resolved and everyone we've dealt with has been incredibly helpful and efficient.


Andrew M.

GEO Review


Carla C.

Super impressed

We've had a great experience with PRgloo and would not hesitate in recommending them. I particularly like the functionality of the site, its is very easy to navigate.


Myles H.

Good software package for what we want

Very good. Overall we're very pleased with it. It helps us put together reports for our Executive Board


Lisa B.

Simple and straight forward

It allows us to store and monitor our press enquiries in one place, plus easy access to approved statements.


Helena H.
Industry: Transportation/Trucking/Railroad
Company size: 1,001-5,000 Employees

Making a big difference to our team

Used Daily for 1-5 months
Reviewed on 2019-10-01
Review Source: Capterra

We were using spreadsheets to track enquiries and Word tables for lists of contacts - it wasn't the most efficient system!

From the demo stage right through procurement and training, to implementation, our experience with PRGloo has been superb. It allows our team to work better; whether it's tracking conversations with journalists, managing reactive issues, or managing our news hub.

Any queries we've had have been quickly resolved and everyone we've dealt with has been incredibly helpful and efficient.

Pros

It's simple yet powerful, easy to use and works really well for us. We're able to track our conversations with the media easily and see what colleagues are working on at a glance.

Cons

We've had a little confusion over topics, themes and tags within PRGloo, but that's more teething troubles on our part. Once we dig deeper into reporting and use it for longer, we're confident of ironing this out.

Response from PRgloo

Thanks so much for the glowing feedback. We're really pleased that you are enjoying using the platform and that you're happy with the support that we have provided in setting you up. Please let us know how you get on with topics, tags and themes, and we'll happily provide any additional support to help you iron out any problems.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andrew M.
Industry: Government Administration
Company size: 51-200 Employees

GEO Review

Used Daily for 6-12 months
Reviewed on 2019-10-02
Review Source: Capterra

Pros

The software is accessible and easy to use, ensuring you can easily view and log calls. The option to collectively group statements under a heading is also very useful, helping you easily see how a subject has evolved every time you have taken a call.

Cons

The database of journalists can be lacking in individual details for journalists when compared to rivals, it is however useful that you can update it yourself once you have those details.

Response from PRgloo

Thanks for taking the time to review PRgloo. We're glad you and your team are enjoying using the platform. Our database has over 70,000 entries of journalists and news organisations. On a daily basis the team look at distribution issues, social media changes, social media errors and customer requests. Our highest priority is ensuing the platform is GDPR compliant. In some cases, journalists have requested they not be including in database lists and therefore we are unable to include those contacts. However, we are aware that many of our customers have great relationships with journalists so we do make it very easy for you to store this information on any record we hold. We'd be happy to show you how to do this and also how to make the best use of our research team who are there to support you in locating the best contacts for your campaigns.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Carla C.
Industry: Automotive
Company size: 11-50 Employees

Super impressed

Used Daily for 1-5 months
Reviewed on 2020-10-12
Review Source: Capterra

We've had a great experience with PRgloo and would not hesitate in recommending them. I particularly like the functionality of the site, its is very easy to navigate.

Pros

I've been really impressed with PRgloo, particularly the ease of managing contacts and distributing press releases. The customer service has been outstanding, and someone has been on-hand to support even out of regular office hours.

Cons

Not every contact we search for is in the system, but as with all media databases this data is constantly evolving

Response from PRgloo

Thanks for the fabulous review! We're glad you are so impressed with the new system and our awesome customer service. Our database of contacts is constantly growing with our dedicated team of researchers reviewing and adding to it every day.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Myles H.
Industry: Hospital & Health Care
Company size: 5,001-10,000 Employees

Good software package for what we want

Used Daily for 1+ year
Reviewed on 2020-08-04
Review Source: Capterra

Very good. Overall we're very pleased with it. It helps us put together reports for our Executive Board

Pros

I like the ease in being able to link cuttings with statements/releases
I like the extensive contacts data base
I like being able to set up separate groups to send information out to

Cons

I'd like to be able to know which of our contacts have opened/read things we've sent to them

Response from PRgloo

Thanks for taking time to leave a review. We're glad you enjoy using the system and that our software meets your needs. We've been in touch to talk you through how you see the read/open rates of things you've sent to contacts and hope you are using this functionality more regularly now. We also want to thank you for the recommendations and referrals you've made to other PR professionals about using PRgloo.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Lisa B.
Industry: Farming
Company size: 201-500 Employees

Simple and straight forward

Used Daily for 1-5 months
Reviewed on 2019-08-14
Review Source: Capterra

It allows us to store and monitor our press enquiries in one place, plus easy access to approved statements.

Pros

It's easy on the eye, simple to use and adaptable to meet our needs as an organisation.

Cons

It would good if you could hide some of the fields, to make the conversation form much simpler.

Response from PRgloo

Thanks for the feedback. We're glad you and your team are enjoying our platform and it's meeting your needs as an organisation. The team will take a look at your suggestion re field hiding as part of our ongoing review of potential enhancements.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.4/10
Based on 35 user ratings
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PRgloo Pricing

PRgloo Pricing

Starting from
US$2,000.00/year
Free Trial
Subscription
Value for money

Base price for one user $2,000 and $500 per additional user per year

Base price for one user $2,000 and $500 per additional user per year

Value for Money
4.7/5
Based on 35 user ratings
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PRgloo Features

PRgloo Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4.5/5
Based on 35 user ratings
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Categories

Additional information for PRgloo

Additional information for PRgloo

Key features of PRgloo

  • Campaign Management
  • Communications Calendar
  • Contact Management
  • Direct Mail Management
  • Email Distribution

Benefits

• PRgloo’s response desk allows users to track and manage all statements, enquiries and requests through a single interface, record who said what to whom, and share relationships and ideas with their team.

• The content hub enables the creation, management, publication and distribution of media rich stories, with one-click scheduling and embargoing.

• PRgloo creates customized, fully-integrated newsrooms for displaying content and engaging audiences, without the need for templates.

• With the coverage module, users can link activities such as conversations, interviews, and press releases to outcomes, and generate reports with a single click to analyze which activities have worked best.

• The PR planner allows users to manage all communication activities, engagements, press releases, and industry events in a single, exportable calendar.

PRgloo FAQs

PRgloo FAQs

Below are some frequently asked questions for PRgloo.

Q. What type of pricing plans does PRgloo offer?

PRgloo offers the following pricing plans:

Starting from: US$2,000.00/year

Pricing model: Subscription

Free Trial: Available

Base price for one user $2,000 and $500 per additional user per year

Q. What are the main features of PRgloo?

PRgloo offers the following features:

  • Campaign Management
  • Communications Calendar
  • Contact Management
  • Direct Mail Management
  • Email Distribution

Q. Who are the typical users of PRgloo?

PRgloo has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does PRgloo support?

PRgloo supports the following languages:

English

Q. What type of pricing plans does PRgloo offer?

PRgloo has the following pricing plans:

Subscription

Q. Does PRgloo support mobile devices?

We do not have any information about what devices PRgloo supports

Q. What other apps does PRgloo integrate with?

We do not have any information about what integrations PRgloo has

Q. What level of support does PRgloo offer?

PRgloo offers the following support options:

Phone Support, Online Support