About Revetize

Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS (Net Promoter Score), customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters. Access to communication, lead generation and reputation management tools help users acquire referrals, reviews and repeat business.

Revetize enables users to create online reviews from customers, gather NPS feedback surveys, and incentivize, track and generate referrals from customers, as well as create and distribute promotions directly from the platform. Users can interact with customers through touchpoint automation and personalized messages. Revetize enables users to manage all of their customers conveniently in one location, and filter, sort and group customers into segmented campaigns.

Users can run promotion or loyalty campaigns, as well as share social campaigns, and then track campaign results. Revetize enables users to customize and schedule personalized messages for customers automatically. As a cloud solution, Revetize allows users to access and manage marketing information on-the-go via any internet-enabled device, including smartphones and tablets.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Revetize

• Collect and visualize NPS feedback surveys from an actionable dashboard to understand and improve on customer reviews.

• Schedule and send personalized messages to mass lists of customers automatically.

• Create and share promotions and social campaigns directly from the Revetize platform.

• Revetize provides quick and central access to customer information, and allows users to filter, sort and group customers effectively into segmented campaigns.

• Access marketing information on-the-go via any internet-enabled device, including mobiles and tablets.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

View 1 more
Revetize video

Features

Total features of Revetize: 83

  • 2-Way Messaging
  • Activity Dashboard
  • Alerts/Notifications
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • CRM Software
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management Software
  • Client Portal
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customer Activity Tracking
  • Customer Database
  • Customer Management
  • Customer Surveys
  • Customizable Fields
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Discount Management
  • Drip Campaigns
  • Email Management Software
  • Email Marketing Software
  • Employee Referral Management
  • Event Triggered Actions
  • Feedback Management
  • Forms Management
  • Gamification Software
  • Gift Card Management
  • Interaction Tracking
  • Job Management
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Database Integration
  • Lead Distribution
  • Lead Engagement
  • Lead Generation Software
  • Lead Management Software
  • Lead Notifications
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Loyalty Cards
  • Loyalty Program
  • MMS
  • Marketing Automation Software
  • Mass Texting
  • Member Portal
  • Membership Management Software
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • No-Card Loyalty System
  • Online Booking
  • Online Forms
  • Pipeline Management
  • Polls/Voting
  • Promotions Management
  • Prospecting Tools
  • ROI Tracking
  • Referral Tracking
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Rewards Management
  • Scheduled Messaging
  • Scheduling Software
  • Segmentation
  • Sentiment Analysis
  • Social Marketing
  • Surveys & Feedback
  • Template Management
  • Text-to-Win
  • Web Forms
  • Website Integration

Alternatives

Podium

4.3
#1 Alternative to Revetize
Podium is a best-in-class messaging + payments platform for local businesses that generates leads, boosts online...

Preferred Patron Loyalty

4.9
#2 Alternative to Revetize
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many...

Botgate

5
#3 Alternative to Revetize
Botgate AI is a conversational marketing platform designed specifically for sales and customer success teams. Our...

Marketing 360

4.6
#4 Alternative to Revetize
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the...

Reviews

Overall rating

4.8 /5
(40)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support Software
4.9/5

Already have Revetize?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 40
JT
Overall rating
  • Industry: Environmental Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Forget Podium, go with Revetize

Reviewed on 2020-03-26

Great team. Smart product. Great value.

Great team. Smart product. Great value.

Pros

Super easy to deploy team-wide with multiple offices. 2 for 1 value with both reviews and referrals.

Cons

We are waiting on integration with PestPac.

Alternatives Considered

Podium

Reasons for Switching to Revetize

We chose Revetize because the product did more than what we wanted. It offered drip campaigns with both reviews and referrals. The people behind the product were very smart and built a great product.
Julie
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Remarkably user-friendly and profit-generating software. You'll love it!

Reviewed on 2019-09-29

Stupendous!

Stupendous!

Pros

The software is awesome however, my top compliment is for the team at Revetize. Reps are superb. A company is only as great as its people. From initial contact, there has been continuous communication through setup, follow-up, and follow-through with promises.

On to the software: just put it on auto-pilot and watch more clients come, and current clients return more often!! Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase. Additionally, this program will help you gauge the satisfaction level of each client you have inputted in the system, prior to requesting a review. No need to look any further for the right software.

Cons

I have absolutely nothing negative to report. Revetize has been a Godsend and a great relationship.

Alternatives Considered

Preferred Patron Loyalty

Reasons for Choosing Revetize

Perka made multiple changes to its rewards program and pricing, one being they switched to focusing primarily on restaurants, instead of every business model. Later on, Perka folded. I found Clover's initial rollout of Insights to have better user-friendliness and more detailed data. Their second version, had reduced critical information.

Reasons for Switching to Revetize

As stated in the opening - the Revetize employees. First company I called and emailed twice, and they never got in-touch, even until this date. The second company simply were lax on their promises, slow to respond, and we feared the worst for our business. Promptly requested a refund for which they honored 80% of after we went back-and-forth a few times. Thank God our contract was worded correctly. You can see both companies just above, respectively listed. You have been forewarned.
Michael
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great way to get reviews

Reviewed on 2019-04-24

Customer service is top notch and everyone I have ever talked to is very friendly and personable

Customer service is top notch and everyone I have ever talked to is very friendly and personable

Pros

Price. I came over to Revitize from using Podium and Revitize is 1/3 the price of Podium.

Cons

I use Revitize just for the aspect of receiving google reviews and send a text with a link to follow, which I like, but when i was with Podium it was a much more professional text with a picture of my store. Also, my dashboard hardly ever worked the way it was suppose to. I dont mean to knock Revitize so hard, but I feel this may lead to improvements where needed.

Response from Revetize

We reached out to customer to investigate "dashboard issues" and realized it was because he was logging in through Mozilla Firefox, which Revetize is not optimized for.

We also mentioned that MMS messaging functionality is going to soon be released, so he will be able to include photo of his business (if desired) in text in the near future.

Joni
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 2020-03-18

The experience was good. Set up took longer than I would have liked but that is because I was...

The experience was good. Set up took longer than I would have liked but that is because I was waiting on my database provider's API key. Once I had that there were a few glitches I had to work out.

Pros

I love that I can text, and email my customers. It sends out review requests and helps us to build on our own customers for referrals.

Cons

There are limitations. I can't add specific links aside from those programmed into the system. It only allows me to choose one review site when requesting reviews, and the only choices are Facebook and Google. The emails don't allow for complete customization. It adds your logo, but that is it as far as pictures go.

Response from Revetize

Hey Joni! Thank you for the review! Just wanted to let you know that you can send to a whole bunch of review sites through the platform (outside of Google and Facebook). We also added our "a la carte" review feature last year that allows you to send review invites to multiple sites at the same time. Give us a call if you have any questions and we can show you how to do this! We can also show you how to add personal links (we even offer link tracking) in your messaging.

We also offer custom html on email now, so you can format your emails however you would like with images etc...

Thank you so much for the review!

Aaron
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent for automatically generating referrals and leads!

Reviewed on 2020-03-20

Overall, we're very happy with Revetize and have had an excellent return on investment. Our...

Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals.

Pros

I've used Revetize for close to a year now and I love it! Revetize has automated our communication with contacts and customers, making it 1) actually happen, and 2) quick and easy. Their dashboard is user friendly. They have tons of labeling and filtering options to keep organized and easily search through your contacts. You set up a sequence once and then the communication automatically happens so you don't have to worry about it any more. It's fantastic! It then notifies you any time a customer/contact replies so you can quickly respond. It's been extremely helpful for us in communicating with our customers and we've gotten lots of leads/referrals from it.

The customer service service is excellent, too. They offer chat, email and phone support. I've called several times wanting to know if I could do some different things with the software. They're very responsive and helpful.

Cons

When uploading a list, even though they mention it, I've forgotten a few times that the file needs to be in .csv format. They do mention it but it doesn't stand out enough. They do lots of updates and they require a page refresh, but no significant issues and I'm glad for the new and updated features.

Showing 5 reviews of 40 Read all reviews

Revetize FAQs

Below are some frequently asked questions for Revetize.

Revetize offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact Revetize for pricing information.

Revetize has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Revetize supports the following languages:

English

Revetize supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Revetize has

Revetize offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for Revetize.