About CandyBar

CandyBar is a customer rewards management application that helps small to medium businesses increase sales and engagement by providing loyalty points to clients on their recurring visits. Designed for restaurants, salons, cafes, spas, florists, retail stores, pet shops, and automotive businesses, the cloud-based solution enables businesses to use the unified platform to track customer visits and corresponding rewards across multiple outlets.

Features of CandyBar include customer activity tracking, discount management, loyalty card or no-card loyalty rewards management, an in-built CRM, gift card system, member portal, referral tracking and more. The solution allows businesses to create a website for customers to check-in when they visit stores. Plus, it enables users to provide customers with loyalty cards, which they can manage through their smartphones to track rewards awarded on every visit.

Businesses can use CandyBar to track the success as well as performance of loyalty programs. It also provides a dashboard, where users can view top regulars, stamps and rewards issued to customers.

Pricing starting from:

US$45.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of CandyBar

• CandyBar allows businesses to quickly receive customer feedback and use the dashboard to take necessary actions to improve engagement with visitors.

• Send automatic reminders to customers on the expiry of loyalty points and help businesses increase revenue by reminding visitors to utilize rewards on time.

• CandyBar enables businesses to set up a cashier page to help them track orders and rewards of customers using mobile devices.

• Enables businesses to manage and track customer activities, get live updates through messages and get reports on all stores.

• CandyBar allows customers to use programs to refer their friends to stores and earn more loyalty rewards.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, Singapore, United States

Supported Languages

English

Pricing starting from:

US$45.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

CandyBar Software - Centralized dashboard for businesses to manage customers, reward programs, stores and gain insights into performance
CandyBar Software - Web portal for customers to check-in and start participating in loyalty programs
CandyBar Software - Cashier page to help staff track and manage orders and rewards of the customers being served
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CandyBar video
CandyBar Software - Centralized dashboard for businesses to manage customers, reward programs, stores and gain insights into performance
CandyBar Software - Web portal for customers to check-in and start participating in loyalty programs
CandyBar Software - Cashier page to help staff track and manage orders and rewards of the customers being served

Features

Total features of CandyBar: 19

  • Activity Dashboard
  • Activity Tracking
  • CRM Software
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Discount Management
  • Engagement Tracking
  • Feedback Management
  • Gift Card Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management Software
  • No-Card Loyalty System
  • Real Time Analytics
  • Referral Tracking
  • Rewards Management

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Reviews

Overall rating

4.6 /5
(8)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support Software
4.9/5

Already have CandyBar?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 8
Deborah
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Loyalty Program

Reviewed on 2019-10-19

The customer service has been absolutely great with answering questions or concerns at my intial...

The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.

Pros

Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership.

Cons

I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us.

Alternatives Considered

Workplace from Meta

Reasons for Switching to CandyBar

The price sold me and the fact I didn't have to purchase a separate ipad to use that I could use the same ipad that I was currently use for my register also I have multiple businesses and the discount they offered for a second location was absolutely great. I love that they give you a trial period and once the trial period was up they didn't force you to buy they sent you a reminder and never locked me out so I didn't have to pay until the trial was over. I give them a 10 out of 10 on absolutely everything.
Kelly
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Candybar is a super easy loyalty program with good functionality

Reviewed on 2018-08-01

we don't have to print loyalty cards anymore

we don't have to print loyalty cards anymore

Pros

Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok

Cons

there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.

Diana
Overall rating
  • Industry: Financial Services Software
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Good

Reviewed on 2020-11-20

Pros

Customer Service: Good attitude and fast and concise responds from Mardie

Cons

There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team

Laura
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great support!

Reviewed on 2022-03-17

Pros

The support team is great! Vino & Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address.

Cons

The translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement.

Stephanie
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Candy Bar for a Loyalty Program

Reviewed on 2019-09-25

Pretty good plus great after sales services by the team behind Candy Bar

Pretty good plus great after sales services by the team behind Candy Bar

Pros

It’s ease of use and easy for our operations team to understand to use.

Cons

Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn

Showing 5 reviews of 8 Read all reviews

CandyBar FAQs

Below are some frequently asked questions for CandyBar.

CandyBar offers the following pricing plans:

  • Starting from: US$45.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is available on monthly as well as annual subscriptions. Starts at $45 monthly for the Standard plan and $3,999 annually for the Enterprise plan. For multiple outlets, the monthly subscription fee is $45/month for the first outlet and $25/month for each subsequent one.

CandyBar has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

CandyBar supports the following languages:

English

CandyBar supports the following devices:

We do not have any information about what integrations CandyBar has

CandyBar offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for CandyBar.