About Avail

Avail is a rental property management system for landlords which offers tools for finding tenants, advertising property vacancies, pre-screening applicants, carrying out credit history checks, processing payments, signing lease contracts, and more. The cloud-based platform is designed for landlords with less than 10 units, but users are able to add additional properties for an additional fee. Avail helps landlords to advertise their vacant units, request rental applications and credit reports, sign leases, and collect rent, all online from one platform.

When searching for tenants for vacant properties, users can utilize Avail’s renting listing creation tool and connections with third party property rental websites such as Zillow and Trulia in order to gather leads. Avail automatically publishes listings across platforms and any potential tenants can apply online via a custom application. Within the landlord portal, users can schedule property viewings with potential tenants, ask pre-screening questions, and request renter profiles, history, or credit checks. Avail integrates with TransUnion to gather reports on tenants’ credit, criminal background, or eviction history.

Landlords can also use the Avail platform to generate leases and contracts, by customizing the pre-built, state-specific templates, and add in any custom clauses, attachments, or rules. The electronic signature capture functionality allows tenants to sign contracts online, and payments can also be processed online within Avail for fast and secure rent payments. Day-to-day operations such as maintenance and tenant communications can be managed within Avail, with tools for tenants to report issues, request maintenance, and track progress on repairs.

Pricing starting from:

US$5.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Avail

• Advertise property vacancies on websites such as Zillow, Trulia, and Hotpads in order to generate leads.

• Learn more about potential tenants with the ability to request renter profiles, credit checks, criminal background checks, eviction reports, and more.

• Generate custom documents for leases and contracts and utilize Avail’s pre-built, state-specific lease templates.

• Manage rent and security deposit payments within the Avail platform which facilitates electronic payments.

• Allow tenants to report maintenance issues with images and comments, and schedule repairs within the Avail platform.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

US$5.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of Avail: 35

  • Background Screening
  • Client Portal
  • Contact Management Software
  • Contract/License Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Templates
  • Document Management Software
  • Electronic Payments
  • Financial Reporting Software
  • For Property Managers
  • General Ledger
  • Lead Management Software
  • Lease Management Software
  • Lease Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Online Payments
  • Owner Portal
  • Payment Processing Software
  • Portfolio Management
  • Real Time Notifications
  • Rent Tracking
  • Residential Properties
  • Self Service Portal
  • Tax Management Software
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Vacancy Management
  • Website Management

Alternatives

Buildium

4.5
#1 Alternative to Avail
Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners...

TenantCloud

4.1
#2 Alternative to Avail
TenantCloud is a rental property accounting & management software with landlord & tenant portals to manage rent...

RentRedi

4.7
#3 Alternative to Avail
RentRedi is a property management software that helps landlords process rent payments, screen applicants, capture...

AppFolio Property Manager

4.6
#4 Alternative to Avail
AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and...

Reviews

Overall rating

4.6 /5
(241)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.7/5

Already have Avail?

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Showing 5 reviews of 241
Ashanti
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easing the Process for First Time Landlords

Reviewed on 2019-12-06

Avail has been extremely easy to use and their customer service team is very helpful. I’ve had very...

Avail has been extremely easy to use and their customer service team is very helpful. I’ve had very little issues with the software and the monthly price is highly reasonable.

Pros

I love the fact that I can upload my
Own lease. While I enjoy the option to create a lease using the template provided by Avail, I love being able to truly customize my lease.

Cons

I wish the software provided a document folder for each listing. There are other documents outside of the lease that associated with a rental and it’d be useful to be able to store all of the documents in one place.

Alternatives Considered

Salesforce Service Cloud and TenantCloud

Reasons for Switching to Avail

I chose Avail based on my actual needs, pricing, and ease of use. I actually tried to free trial option for each software and Avail was the easiest to use for the best price.

Response from Avail

Hi Ashanti,

Thank you so much for the thoughtful review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. We've taken a lot of time to really think through the tools that we offer and it is awesome to hear that a valued customer like you has had a positive experience with the platform.

Having said that I definitely understand the need for the platform to have more document keeping capability (this is a request that we get quite frequently). My personal email is [email protected]; please feel free to email me with just a few additional details regarding additional feature requests and I'll be sure to get that information over to my head of product.

Kindly,
Robert B.
Community Manager
@ Avail.co

Judy
Overall rating
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Awesome program

Reviewed on 2022-08-05

I am saving myself so much time and energy. So glad I ran across this program. The lady I spoke...

I am saving myself so much time and energy. So glad I ran across this program. The lady I spoke with at the company was so pleasant and helpful she sold me!

Pros

Absolutely the easiest program I have ever come across! Amazing program well done! I don't usually give reviews but was happy to write this one because I believe in it.

Cons

So far I have not found anything I don't like

Olivier
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

There are scams on your website !

Reviewed on 2019-04-29

Pros

Very easy to use and looks fine for landlords, cannot say that for prospective tenants !

Cons

I was looking for a studio to rent. I filled the application as required by your website which looks very trustful. I thought you were doing some background check or at least ID check for the landlords posting offers on your website !

I was victim of a scam, a fake landlord tried to steal me 5,000$ of prepaid rent without allowing me to visit the place, even if I work 10 min away from this studio. The person was always pushing back the visit arguing that some new applicants would prefer a later date, or that they had too much work on that day and had to delay the visit of one or two days.

Then the person told me that according to your website, I had the best application and should make a deposit to make a reservation, otherwise other applicants might do so and take the lease. The information required by your website are highly sensitive, I uploaded a copy of my French Passport and my international VISA. I have now revoked the access to my application for this landlord but they might have copies of my documents now. And who knows what they plan to do with them.

You should be more professional ! It is very good to provide background check tools for landlords but you might be providing 'trusting' services and then helping swindlers to make up their scam !

I will contact your service and hope you could help me and compensate me for this unfortunate experience !

Response from Avail

Hi Oliver!

Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. I want to take this time to apologize to you for the experience that you reported. Fraud is a common industry issue, and here at Avail we take extra precautions to make sure that fraudulent activity is thoroughly investigated. Scammers are always looking for new ways to trick the platform's algorithms which forces us to stay on our toes. That said, I again do sincerely apologize that a fraudulent listing made it to our website. A lot of security changes are in the works (all exciting updates that we feel confident will make it even more challenging for fraudsters trying to scam others out of their hard earned money). I'd love to hear more from you about what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled.

Kindly,
Robert B.
Community Manager @ Avail

Kisha
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Customer Support

Reviewed on 2022-06-25

There was an issue that a potential tenant when completing his application. He notified me and I...

There was an issue that a potential tenant when completing his application. He notified me and I called the support number. The person I spoke with went into the system to see what the problem may have been. He told me he would work on it and get back with me. He also said he would contact the potential tenant, which he did.

A few hours later I received an email stating they figured out the problem and spoke with the potential tenant. The support person sending the email was different from the person I spoke with. She also let me know if I needed anything else to let her know and that she would be there through the weekend. Everything was fixed. I received the application with all of the reports. That’s as far as I’ve gotten at the moment. I was just amazed at the immediate response and the communication through email throughout getting the problem handled.

Pros

I am a new landlord with 2 properties. I was looking for software that would provide the background and credit check along with an eviction report. Being able to select a lease and add in my clauses for a specific state is a plus. It is also important for my tenants to be able to pay online and through ACH. I also wanted my tenants to be able to submit maintenance requests through the software.

Cons

I just started using it. So far it was fairly easy to set everything up and get the property listed.

Alternatives Considered

RentRedi, Zillow Rental Manager and TenantCloud

Reasons for Switching to Avail

I decided to go with Avail because of the price and it takes the least number of days for an ACH deposit to post to your account (1-3 days). Plus the tenant doesn’t occur a fee using ACH as a method of paying the rent.

Response from Avail

Hi Kisha, thank you so much for the review! We genuinely appreciate your feedback and are happy that Avail has been able to help with your rental screening needs. We've put a lot of time into developing a fully comprehensive application and are glad that it has helped with your 2 properties so far! Thank you so much again and please let me know if there's anything else we can assist with. Kind regards, Robert B. - Community Manager @ Avail.co

Scott
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Starter Property Management Software

Reviewed on 2022-08-11

Avail did what it was supposed to do. It provided an online payment presence for my residence and...

Avail did what it was supposed to do. It provided an online payment presence for my residence and simple online payments, accounting and tracking of leases and tenants.

Pros

Ease of use was the best part of the product. For a landlord with just a couple of properties, it's great.

Cons

It lacks some functionality of the App folios and Buildium, but it doesn't try to be that type of product.

Showing 5 reviews of 241 Read all reviews

Avail FAQs

Below are some frequently asked questions for Avail.

Avail offers the following pricing plans:

  • Starting from: US$5.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Avail offers a straightforward enterprise pricing structure with two pricing options: Unlimited $0/month Syndicated Listings Credit & Criminal Screenings State-Specific Leases Online Rent Payments Maintenance Tracking Unlimited Plus $5/per unit/per month Everything in Unlimited, plus the following premium features Expedited Rent Payments Waived ACH Fees Custom Applications and Leases Clone and Reuse Custom Lease Agreements Create a Properties Website At the moment, Avail integrates with the following applications: Google Maps TransUnion CreditBoost Realtor.com Two Men and a Truck Lemonade Steady

Avail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

Avail supports the following languages:

English

Avail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Avail has

Avail offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Avail.