About Avail
Avail is a rental property management system for landlords which offers tools for finding tenants, advertising property vacancies, pre-screening applicants, carrying out credit history checks, processing payments, signing lease contracts, and more. The cloud-based platform is designed for landlords with less than 10 units, but users are able to add additional properties for an additional fee. Avail helps landlords to advertise their vacant units, request rental applications and credit reports, sign leases, and collect rent, all online from one platform.
When searching for tenants for vacant properties, users can utilize Avail’s renting listing creation tool and connections with third party property rental websites such as Zillow and Trulia in order to gather leads. Avail automatically publishes listings across platforms and any potential tenants can apply online via a custom application. Within the landlord portal, users can schedule property viewings with potential tenants, ask pre-screening questions, and request renter profiles, history, or credit checks. Avail integrates with TransUnion to gather reports on tenants’ credit, criminal background, or eviction history.
Landlords can also use the Avail platform to generate leases and contracts, by customizing the pre-built, state-specific templates, and add in any custom clauses, attachments, or rules. The electronic signature capture functionality allows tenants to sign contracts online, and payments can also be processed online within Avail for fast and secure rent payments. Day-to-day operations such as maintenance and tenant communications can be managed within Avail, with tools for tenants to report issues, request maintenance, and track progress on repairs.
Key benefits of Avail
• Advertise property vacancies on websites such as Zillow, Trulia, and Hotpads in order to generate leads.
• Learn more about potential tenants with the ability to request renter profiles, credit checks, criminal background checks, eviction reports, and more.
• Generate custom documents for leases and contracts and utilize Avail’s pre-built, state-specific lease templates.
• Manage rent and security deposit payments within the Avail platform which facilitates electronic payments.
• Allow tenants to report maintenance issues with images and comments, and schedule repairs within the Avail platform.
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Reviews
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- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great bang for the buck!
Reviewed on 2019-05-13
I like getting automated payments from tenants. I also like how they notify the tenant if rent is...
I like getting automated payments from tenants. I also like how they notify the tenant if rent is due, or late.
Pros
Once you get in, the system is easy to track tenants. From their payments, to invoices. I like that.
Cons
Its hard to get the tenant set up for online payments. You have to almost walk them through it and follow up several times.
Response from Avail
Hi Greg,
My name is Robert and I'm one of Avail's Community Managers. I just wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review)!
Many landlords have reached out about offering more resources during the tenant on-boarding process. We've made it so that, during the tenant on-boarding process, many instructional emails are sent; this said we are working to provide further in-app steps to hopefully make things a bit more intuitive for tenants who are just getting started.
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me ([email protected]), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Industry: Investment Management Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great software for starting out
Reviewed on 2019-12-06
As a family investing in multi-family properties we're wanting to manage them ourselves but we're...
As a family investing in multi-family properties we're wanting to manage them ourselves but we're also starting from scratch. Avail is a great option for listing, leasing and rent collection, which is a HUGE help. It's not perfect but for the price I think it's the best option right now. I'd recommend for anyone with small portfolios or just starting out.
Pros
The software is great about streamlining processes. It takes something like listing the property, which could take hours to post to individual sites like Zillow, Apartments.com etc, and lets you post in a matter or minutes.
Cons
The software can sometimes feel like a hammer when you need a scalpel. When you post your listings the software will scrub out anything that looks like contact information. I assume this is because they want all the communication captive in the system. This is in theory but it forces us to use clunky lines of communication while simultaneously trying to make a first impression with prospective tenants. There are enough examples of how that manifests itself that my newest tenant just moved in and isn't exactly thrilled when I tell her we have use Avail for certain operations.
Alternatives Considered
QuickBooks Desktop Enterprise, Property Manager Cloud, Buildium and SimplifyEmResponse from Avail
Hi Christopher,
Robert here I'm a Community Manager with Avail. On behalf of the team, I just wanted to say thank you so much for the thoughtful feedback! We really do appreciate hearing from valued product users like yourself.
Furthermore, I did want to also sincerely apologize for any issues that you might be running into in terms of the platform not being as fluid as you'd have hoped/being clunky. We always strive to provide users with the as excellent of an experience as possible, and it sounds like this was not the case in your instance. We're making a lot of exciting changes, but in order to keep us humble and make sure we're moving the product in the right direction, I'd love to learn a little bit more about what you think we could improve.
My email is [email protected]. Please feel free to email me at your earliest convenience. All feedback is greatly appreciated and goes a long way! Thank you so much again.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Too many basic tech 101 errors not caught and explained to users. just generic error messages.
Reviewed on 2021-07-26
See Cons.
Stress imposed and the need to share extremely sensitive documents by email to get...
See Cons.
Stress imposed and the need to share extremely sensitive documents by email to get around the system and multiple phone calls for each application and to each party is an extremely poor experience, Lost opportunities, and put our personal information at risk, all with zero outcome and benefit.
Pros
ez to launch. that is it.
wish I could say more the review requires more letters so am just typing more.
Cons
1) poor attention to catching user errors and explaining the problem to fix so user can proceed.
2) lack of awareness of use cases that real life users experience. Seems you cant live at same address 2x in past, cant own an address other than your current address. cant have prior rent be 0 (at least give a warning for that, (ie if you owned it).. and anyone without a credit rating will get stuck with a mysterious error and no explanation (which mean no foreign people can apply, which is some regions is an illegal restriction to impose.. but this software is by lack of function imposing it)
3) API (Application connection) hand of from Avail to Transunion is horrible.. sometimes TU get some info, no info, all info.. whatever the case.. the user gets no feedback.. Software that guarantees phones 4+ phone calls to 3 different parties Landloard, Software, Credit Check Company... is NOT a software Solution,, it is a Problem.
4) UI/UX lacking basic feedback.. can I save. can I come back. how do I go forward, did that work... Im stuck, now what...
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing site for landlords
Reviewed on 2022-06-27
Love it.it is free and gives my listing more exposure
Love it.it is free and gives my listing more exposure
Pros
Free to use.auto populates 12 other sites, so get more leads as landlord. One stop shop does credit and eviction report.
Cons
Hiding the apt number, so people don't knock on an occupied property
Response from Avail
Hi Tamara, thank you so much for putting time into this honest review. We genuinely appreciate your feedback and are happy that Avail has been able to help with making your rental property management process easier. We've also gotten this point of feedback before about being able to hide the apartment number, though listing syndication to partner sites makes it so that the exact address has to be provided. That said, it is a fair point to make and I will be sure to provide this point of feedback to the team to keep it in mind for future considerations. Thank you so much and please let me know if there's anything else we can assist with. Kind regards, Robert B. - Community Manager @ Avail.co
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Keeps your home rentals organized
Reviewed on 2019-11-05
Pros
The following are not in any order of importance. (They are all important>)
* Lease signing (paperless)
* Can customize your lease using state specific template
* Avail reminds tenants when rent is due. My rent is paid on time by my tenants and I dont have to do anything.
* Tenants pay rent using ACH transactions
* Listing your available rentals is easy
* Prospective tenants complet rental application on line (no work for me to input data)
* Tenants pay for background / credit check (I don't have to collect money or do anything) and then Avail sends me the applications
* Avail reminds me 60 days before lease expires (I don't have to remember anything)
* Maintenance portal for tenants to place maintenance requests
* Avail provides a simple to set up marketing website for my properties
Cons
The state specific lease for my state (Florida) was pretty basic and had some typos. I have spent a lot of time improving the lease for my requirements. But it is easy to edit and make changes. Once you do your first lease, you can clone it for your other properties.
Response from Avail
Hi Eric,
Thank you so much for the glowing review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
Feedback like yours makes it possible for us to make the necessary improvements; my email is [email protected]; in addition to some simple lease fixes, please feel free to let me know any other constructive feedback you might have so we can make that feature stronger.
Again, I can't thank you enough for your glowing recommendation and would love to learn more. My email is [email protected] -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
Avail FAQs
Below are some frequently asked questions for Avail.Q. What type of pricing plans does Avail offer?
Avail offers the following pricing plans:
- Starting from: US$7.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Avail offers a straightforward enterprise pricing structure with two pricing options: Unlimited $0/month Syndicated Listings Credit & Criminal Screenings State-Specific Leases Online Rent Payments Maintenance Tracking Unlimited Plus $7/unit/month Everything in Unlimited, plus the following premium features Expedited Rent Payments Waived ACH Fees Custom Applications and Leases Clone and Reuse Custom Lease Agreements Create a Properties Website At the moment, Avail integrates with the following applications: Google Maps TransUnion CreditBoost Realtor.com Two Men and a Truck Lemonade Steady
Q. Who are the typical users of Avail?
Avail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Avail support?
Avail supports the following languages:
English
Q. Does Avail support mobile devices?
Avail supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Avail integrate with?
We do not have any information about what integrations Avail has
Q. What level of support does Avail offer?
Avail offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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