--- description: Detailed reviews on Telnyx Suite based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Telnyx Suite with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telnyx Suite Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Telnyx Suite](/software/116979/telnyx) # Telnyx Suite Canonical: https://www.getapp.ca/software/116979/telnyx Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/116979/telnyx?page=2) > Telnyx is an all-in-one communications platform which delivers voice, messaging \& IP services for applications \& communications companies. Telnyx enables users to integrate, manage \& analyze all of their voice \& messaging needs with features like elastic SIP trunking, programmable SMS, \& more > > Verdict: Rated **4.7/5** by 196 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Telnyx Suite • Elastic SIP Trunking technology enables communication companies to make and receive global calls. • Programmatically send and receive global SMS and MMS messages. • Receive real-time LRN (location routing number) information for exact call rating, routing and billing data. • Virtual cross connect technology enables users to transport data between cloud environments. • Gain actionable insight into business communications with Telnyx’s usage reports. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 196 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telnyx - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Voice:- Inbound DIDs: $1 per number, $0.0075 per minute, $12.00 per channel per month Inbound toll-free number: $1.00 per toll-free number, $0.015 per toll-free minute Outbound calling: $0.009 per minute SMS:- Long code: $0.0025 per outbound message, Free per inbound message Contact Telnyx for other pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany and 41 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Audio/Video Conferencing - Automated Routing - Call Center Management - Call Recording Software - Call Routing - Call Tracking Metrics - Call Tracking Software - Caller ID - Chat/Messaging - Collaboration Tools - Communication Management - Fax Management - IVR - Monitoring - Multi-Channel Communication - Multi-User Collaboration - Purchasing & Receiving ## Integrations (12 total) - 3CX - Asterisk - Grandstream Wave - HoduCC - HoduPBX - Linphone - Third Lane - UltraSMSScript - VICIdial - Vodia PBX - Zoiper - zenphi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) - [Cloud Communication Platform Software](https://www.getapp.ca/directory/1631/cloud-communication-platform/software) - [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software) - [Authentication Software](https://www.getapp.ca/directory/1169/authentication/software) - [SMS Marketing Software](https://www.getapp.ca/directory/1291/sms-marketing/software) ## Alternatives 1. [VoIP.ms](https://www.getapp.ca/software/2035391/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (11130 reviews) 3. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (919 reviews) 4. [Wildix](https://www.getapp.ca/software/2045027/wildix) — 4.7/5 (209 reviews) 5. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom) — 4.6/5 (14661 reviews) ## Reviews ### "Excellent Voice Quality and User-Friendly Platform" — 5.0/5 > **Zahid** | *August 20, 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Switching to Telnyx's SIP trunking has significantly improved our business communications. The voice quality is consistently clear, and we've experienced zero downtime thanks to their reliable private network. The Mission Control Portal is a huge plus. It's an intuitive platform that gives us full control over our phone numbers and call routing. We can manage our entire setup and monitor usage in real-time, which has made our daily operations much more efficient. The pay-as-you-go pricing model is fair and transparent, leading to real cost savings for our company. On the rare occasions we've needed help, their support team has been both responsive and knowledgeable. Telnyx provides a powerful and easy-to-use solution that we highly recommend for any business seeking a dependable and cost-effective VoIP provider. > > **Cons**: I have not faced any issues with anything yet. I am satisfied with everything so far. But the only minor issue I had was its configuration with Bria softphone which was resolved. ----- ### "We’ve worked with a lot of CLECs and Telnyx beats them all" — 5.0/5 > **Austin** | *May 13, 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Dedicated account reps who genuinely care – They check in, follow up, and actually advocate for us when we run into trouble. That’s rare in this industry. Modern, intuitive UI – Clean design and easy navigation make it miles ahead of many other CLEC platforms. Clear, developer-friendly API documentation – Testing requests right from the docs? Game changer. It saves time and makes integration seamless. Pricing that’s actually competitive – In an industry full of bloated pricing, Telnyx keeps things sharp and reasonable. Strong porting experience – LOA generation and the porting workflow are solid and reliable. > > **Cons**: Weekend support – Response times can lag if there’s an emergency outside of business hours. That said, CC’ing our rep usually gets things moving. SMS activation lag post-porting – There’s sometimes a delay in full provisioning, which can be a bit frustrating. Routing issues with small rural carriers – We’ve had a few edge-case routing problems, especially with lesser-known rural providers. > > Telnyx has been one of the best CLEC partnerships we've had. The onboarding was smooth, and the support from our account reps is next-level. They treat us like a real partner, not just a number in the system. While a few pain points remain, the overall experience has been solid, and we genuinely trust them to power a critical part of our infrastructure. ----- ### "Telnyx L2 verification broken and support is unresponsive" — 1.0/5 > **Dan** | *October 1, 2025* | Construction | Recommendation rating: 1.0/10 > > **Pros**: The IOT SIM card and SIP signalling works well, and the API documentation seems good. It would be nice to be able to use the features of the API > > **Cons**: Telnyx has no support capabillities. They do not respond to the "contact us" form on their website and they do not answer the phone when you call the customer support line. Eventually, you can leave a voicemail, which they will neither act upon nor will they return your call. > > Cannot implement the features I need without Level 2 verification, which failed for no apparent reason. If I request it, I get a message that says ""User": You have already requested L2 verification. Please contact Telnyx support with any questions." I have attempted to contact support using the form on their website, which gets no response, and I have tried calling the support number 4 times so far. Each time, I wait for 10-15 minutes, listening to hold music while being told that "we have a higher than normal call volume" and "your call is very important to us", before eventually being dumped into a voicemail box. After being dumped into the voicemail box, you can leave a voicemail if you would like to, but just know that Telnyx will neither act upon your voicemail nor will they return your call. ----- ### "Easy Setup, Deployment, and Great Support" — 5.0/5 > **Jason** | *April 18, 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: Easy of setup, easy of deployment, ease of integration, and price point for an elastic SIP Trunking service provider. > > **Cons**: Their Tier 2 Verification process is a little wonky and you have to have this in order to place more than (2) concurrent outbound calls. > > So far I have had a great experience with Telnyx and while we have just started our switch to them in a full production test mode for 3 days, I am very happy with their management system and the ease of access they give to the end users. Fingers crossed that things continue to go good\! ----- ### "Telnyx helped us truly going global" — 5.0/5 > **Renjith** | *June 3, 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: We are business providing a WhatsApp-based SaaS service for payment reminders. For us to be truly global, we wanted to reach maximum countries with local numbers. Tried Twilio, but it allowed us only a few countries and was more expensive. Telnyx required more verification of the me as the founder and then other documentation. It took a few days for them to go through the L2 verification which is government-mandated for a lot of countries to buy local numbers. After verification, it has become super easy for us to own numbers in more than 30+ countries. > > **Cons**: I can't think of anything at the moment other than the delay in the verification. But after it is done the uncertainty is gone and I can understand why it takes time because it requires human verification to determine whether I'm a real busines, not a spam company. > > Telnyx helped us solve an important problem by allowing us to go truly global and serve our customers irrespective of their country ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/116979/telnyx?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/116979/telnyx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data