--- description: Detailed reviews on ServiceWorks based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ServiceWorks with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceWorks Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceWorks](/software/116699/serviceworks) # ServiceWorks Canonical: https://www.getapp.ca/software/116699/serviceworks Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/116699/serviceworks?page=2) > ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies. > > Verdict: Rated **3.6/5** by 115 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ServiceWorks • Customer data can be accessed from anywhere, through any internet-enabled device, and devices can be scanned, updated, and tracked from the field. • The drag-and-drop calendar allows users to easily schedule and reassign jobs. • ServiceWorks offers electronic signature capture, enabling the secure signing of agreements, contracts, and other documents. • GPS tracking lets managers view team locations in real time, visualized on a map, and ServiceWorks also stores routes to provide full location histories. • Purchase order requests can be placed when creating new jobs based on required materials and inventory, and all materials used can be tracked and reported on. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 115 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Service Works - **Location**: Chesterfield, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$948.00 - **Pricing model**: Flat Rate - **Pricing Details**: Build your own package based on features you select. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Address Book - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Asset Tracking Software - Attendance Management - Attendance Tracking Software - Audit Management - Audit Trail - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing ## Integrations (14 total) - Google Calendar - Mailchimp - NMI Payments - QuickBooks Online - QuickBooks Online Advanced - ServiceBench - ServicePower - Shopify - Square Payments - Stripe - Warranty Management Solution - Webhook Relay - Zapier - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) ## Related Categories - [Electrical Contractor Software](https://www.getapp.ca/directory/1005/electrical-contractor/software) - [Arborist Software](https://www.getapp.ca/directory/1423/arborist/software) - [Food Service Distribution Software](https://www.getapp.ca/directory/191/food-service-distribution/software) - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) - [Field Activity Management Software](https://www.getapp.ca/directory/655/field-activity-management/software) ## Alternatives 1. [Calendly](https://www.getapp.ca/software/102609/calendly) — 4.7/5 (4098 reviews) 2. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1456 reviews) 3. [Housecall Pro](https://www.getapp.ca/software/101089/housecall-pro) — 4.7/5 (2739 reviews) 4. [Commusoft](https://www.getapp.ca/software/106265/commusoft) — 4.7/5 (209 reviews) 5. [Kickserv](https://www.getapp.ca/software/8259/kickserv) — 4.4/5 (387 reviews) ## Reviews ### "Appliance Repair Small Business" — 4.0/5 > **Kimberly** | *April 15, 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: I like the ease ability to maneuver and the layout. Very user friendly. > > **Cons**: I have areas that I don't need or use. I would like to still be able to see and use multiple addresses for a customer. Some of our customers are landlords so they have multiple properties. > > Out of all of the "SERVICE" programs this is the easiest to use. ----- ### "ServiceWorks works for us" — 5.0/5 > **Matt** | *March 18, 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Love the fact that it is both PC and mobile friendly > > **Cons**: Wish there was a little more customization > > Overall we have been VERY happy with ServiceWorks ----- ### "Stay far far away from ServiceWorks" — 1.0/5 > **Luke** | *December 7, 2024* | Mechanical or Industrial Engineering | Recommendation rating: 0.0/10 > > **Pros**: It has potential to be good software, but the mobile app is entirely unusable due to bugs and constant crashes. > > **Cons**: The mobile app has more bugs than the Amazon rainforest. It is literally unusable. When the issues were brought up during the onboarding process nothing was resolved, they just said to keep trying to use it. This is very subpar software that is so buggy it should not be released yet. > > This company was great for the onboarding process, but when I had issues with the mobile app nothing was addressed. The issues persisted, and when asking for a refund the company denied it. I used the app for 1.5 days, and they would not refund any of the one year subscription I paid for upfront. I did not even make it through the onboarding process, and they still refused to refund the payment. ----- ### "ASAP Appliance" — 5.0/5 > **Krystle** | *April 28, 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Its VERY detailed oriented, I feel once we understand the system it will be easy > > **Cons**: No day and time stamped note per customer per appliance. I highly recommend\!\!\!\!\! > > Our rep \[sensitive content hidden\] is amazing at showing us how to work the new system and answering questions\! ----- ### "Service Works" — 4.0/5 > **Aubree** | *May 13, 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: We really like being able to invoice and schedule from the same program > > **Cons**: Still have a few glitches that cause daily issues, sometimes calls are lost ( or pervious calls) and this makes for angry customers > > We really like this program it has made a lot of things easier for our company invoicing estimates scheduling part orders customer history and being able to see what is going on with techs in the field in real time. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/116699/serviceworks?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/116699/serviceworks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data