Trainual

Trainual

Easy onboarding and training software for growing businesses

4.7/5 (131 reviews)

Trainual Overview

What is Trainual?

Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.

With Trainual’s automated onboarding module, managers can assign content by role, department and location and ensure that employees receive only the most relevant information when they need it. The testing functionality allows managers to monitor the progress of their team training and have the confidence of knowing everyone understands exactly what they need to. Additionally, Trainual will automatically notify employees about any changes to previously completed training materials and ensures that they review the updated content.

Users can easily search SOPs and training materials for keywords within Trainual from the desktop app, the Chrome browser extension, or on-the-go and in-the-field with the Trainual mobile app.

At first login, you can add a logo and select a color scheme to custom brand your account. Invite your team members, and select one of our pre-loaded process and procedure templates from the Template Library to start building out your account with content in minutes.

It's easy to embed images and GIFs to make training more fun using the free stock library and GIPHY integration on Premium accounts. Add surveys, videos and customized forms into learning material then organize content in step-by-step sequences and by user roles and responsibilities. Use the built-in screen recorder tool to record and explain a process when a video overview is the easiest or best way to explain and train on it.

Trainual integrates with productivity tools such as Gusto, Zapier, Google Docs and Sheets, Slack, Asana, Teamwork, Basecamp, Dropbox, Typeform, Harvest, Dotloop, Linkedin, and more. Use the admin panel to grant user permissions and allow others to update and edit subjects—Trainual is easier when you crowdsource your company content and organize all that tribal knowledge.

Trainual stores data on a PCI Level 1 compliant cloud-based server and multimedia files are stored in an Amazon Web Services cloud storage.

Trainual Overview

Pricing

Starting from
$99.00/month

Pricing options

Free Trial
Subscription
Value for money

Pay Monthly:

PRO PLAN starting at $99/month for up to 25 users
PREMIUM PLAN starting at $149/month for up to 25 users

Annual Billing (get 2 months free):

PRO PLAN starting at $83/month for up to 25 users
PREMIUM PLAN starting at $116/month for up to 25 users


Trainual Features

Devices
Business size
S M L
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English

Screenshots

Trainual screenshot: Trainual "Subjects" view showing training modules your completion percentage, and the team members on assigned to each subject.
Trainual screenshot: Trainual "Subjects" view showing training modules your completion percentage, and the team members on assigned to each subject. Trainual screenshot: Trainual "My Desk" view showing your assigned and completed (or incomplete) content. Trainual screenshot: Trainual Subjects Outline view for easy editing, brainstorming, and arranging. Trainual screenshot: Inside a Trainual Subject Admin view, showing each topic and who has completed what. Trainual screenshot: Trainual Topic User view, showing a video step type. Trainual screenshot: Trainual Template Marketplace where you can select process and SOP templates or examplars for content quick-starts Trainual screenshot: Trainual Account Info editor where you can set account level brand styles and personal information Trainual screenshot: Trainual Forum for asking and answering team questions or having discussions around new ideas.

Trainual Reviews

Trainual Reviews

Overall rating
4.7
/
5 131 reviews
Excellent
100

Very good
28

Average
3

Poor
0

Terrible
0

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
4.7
98% recommended this app
Sarah H.

So far so good!

Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.


Tonya K.

Training made SIMPLE!

Overall, trainual has been a lifesaver for me and my team. By using trainual as our training platform we are able to ramp up more new team members at one time and keep our open forums to high-level reviews of the material. This saves my trainers and supervisors hours of hand holding which in turn allows them to focus on their other daily tasks.


Maggie D.

Best Decision we have made this year!

Using Trainual we are able to organize the content with have and share it consistently with our associates
at all properties.


Terry S.

Writing Standard Operating Procedures

Overall, Trainual has been providing updates and works to improve their product. So, the learning curve to use Trainual is quite lw and it is easy to learn without formal training.


Tony A.

For a growing company absolutely amazing!

Time saver and is allowing us to grow our company and our profits faster.


Sarah H.
Industry: Real Estate
Company size: 51-200 Employees

So far so good!

Used Daily for 6-12 months
Reviewed on 10/11/2018
Review Source: Capterra

Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Pros

It's simple, pretty, and functional. No real complaints.

Cons

There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Response from Trainual

Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tonya K.
Industry: Logistics & Supply Chain
Company size: 13-50 Employees

Training made SIMPLE!

Used Weekly for 2+ years
Reviewed on 5/20/2019
Review Source: Capterra

Overall, trainual has been a lifesaver for me and my team. By using trainual as our training platform we are able to ramp up more new team members at one time and keep our open forums to high-level reviews of the material. This saves my trainers and supervisors hours of hand holding which in turn allows them to focus on their other daily tasks.

Pros

The use and navigation of the Trainual platform is simple and clear. My trainers are easily able to create new subjects within minutes. Also, having the ability to move entire sections from one subject to another makes life so much better. It would never work if we had to copy/paste and delete. We also love the reporting in Trainual. We can monitor our new trainees' progression and identify areas for improvement at a glance.

Cons

I cannot think of anything I don't like about trainual. It would be nice if we could choose our own color scheme to match that of our company.

Response from Trainual

Thanks for the review, Tonya - Glad we were able to simplify your process!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Maggie D.
Industry: Hospitality
Company size: 201-500 Employees

Best Decision we have made this year!

Used Daily for 1-5 months
Reviewed on 5/20/2019
Review Source: Capterra

Using Trainual we are able to organize the content with have and share it consistently with our associates
at all properties.

Pros

Trainual is simple, user-friendly and fits our business needs perfectly. We are in the process of switching over from training our teams inconsistently to organizing and standardizing our processes with Trainual and we couldn't be more pleased with the product and service.

Cons

We need more "getting started" support - starting with a blank platform is a bit overwhelming.

Response from Trainual

Thanks for the review, Maggie! Our L&D Lead will be happy to help you with onboarding. Just email [email protected] with any questions.?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Terry S.
Industry: Hospital & Health Care
Company size: 201-500 Employees

Writing Standard Operating Procedures

Used Weekly for 1-5 months
Reviewed on 5/20/2019
Review Source: Capterra

Overall, Trainual has been providing updates and works to improve their product. So, the learning curve to use Trainual is quite lw and it is easy to learn without formal training.

Pros

It allowed us as a company to combine our SOPs and make them available company-wide for anyone to read.

Cons

Not as easy to format - no copy/paste function and when we copied a document and placed it Trainual, we lost most of our formatting.

Response from Trainual

Thanks for the feedback, Terry! Text editor improvements are definitely on our roadmap.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Tony A.
Industry: Leisure, Travel & Tourism
Company size: 13-50 Employees

For a growing company absolutely amazing!

Used Daily for 6-12 months
Reviewed on 5/20/2019
Review Source: Capterra

Time saver and is allowing us to grow our company and our profits faster.

Pros

Our company is growing at 40-60% a year and we are so busy it is almost impossible to get someone trained to take off the workload and we have added 7 employees in the last 9 months. It has been essential to have to do the training once and then send everyone through it saving my manager a ton of time. It has been easy for us to setup tasks for the new hires to do as well as to have comprehensive tests that really get the new hires engaged.

Cons

It could be easier to install videos and photos.

Response from Trainual

Thanks for the review, Tony! We're working on an in-app video recorder, which should make adding videos a breeze -- Stay tuned!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.1/10
Based on 131 user ratings
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Trainual Pricing

Trainual Pricing

Starting from
$99.00/month
Free Trial
Subscription
Value for money

Pay Monthly:

PRO PLAN starting at $99/month for up to 25 users
PREMIUM PLAN starting at $149/month for up to 25 users

Annual Billing (get 2 months free):

PRO PLAN starting at $83/month for up to 25 users
PREMIUM PLAN starting at $116/month for up to 25 users

Pay Monthly:

PRO PLAN starting at $99/month for up to 25 users
PREMIUM PLAN starting at $149/month for up to 25 users

Annual Billing (get 2 months free):

PRO PLAN starting at $83/month for up to 25 users
PREMIUM PLAN starting at $116/month for up to 25 users

Value for Money
4.7/5
Based on 131 user ratings
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Trainual Features

Trainual Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.6/5
Based on 131 user ratings
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Categories

Additional information for Trainual

Additional information for Trainual

Key features of Trainual

  • Asynchronous Learning
  • Gamification
  • Onboarding
  • Self Service Portal
  • Skills Tracking
  • Succession Planning
  • Training Management

Benefits

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.

Trainual FAQs

Trainual FAQs

Below are some frequently asked questions for Trainual.

Q. What type of pricing plans does Trainual offer?

Trainual offers the following pricing plans:

Starting from: $99.00/month

Pricing model: Subscription

Free Trial: Available

Pay Monthly: PRO PLAN starting at $99/month for up to 25 users PREMIUM PLAN starting at $149/month for up to 25 users Annual Billing (get 2 months free): PRO PLAN starting at $83/month for up to 25 users PREMIUM PLAN starting at $116/month for up to 25 users

Q. What are the main features of Trainual?

Trainual offers the following features:

  • Asynchronous Learning
  • Gamification
  • Onboarding
  • Self Service Portal
  • Skills Tracking
  • Succession Planning
  • Training Management

Q. Who are the typical users of Trainual?

Trainual has the following typical customers:

Mid Size Business, Non Profit, Small Business

Q. What languages does Trainual support?

Trainual supports the following languages:

English

Q. What type of pricing plans does Trainual offer?

Trainual has the following pricing plans:

Subscription

Q. Does Trainual support mobile devices?

Trainual supports the following devices:

iPhone, iPad

Q. What other apps does Trainual integrate with?

Trainual integrates with the following applications:

ActiveCampaign, Asana, Basecamp, Dropbox, Google Drive, Harvest, Salesforce Sales Cloud, Teamwork Projects, Time Doctor, Wordpress

Q. What level of support does Trainual offer?

Trainual offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials