Track-POD
About Track-POD
Track-POD is a cloud-based system for pickup and delivery route planning, fleet optimization, courier tracking, notifications with ETA, custom electronic Proof of Delivery, barcode scanner, Customer Portal, and much more.
1. Plan thousands of deliveries and collections at once. Our proprietary route optimization algorithm can optimize by time, distance, and costs. Use drag and drop to select in bulk and optimize directly from the map.
2. You only need one dashboard for end-to-end logistics management. Notify customers, print shipping labels, get in touch with drivers, and dispatch in a single click. No switching between screens and interfaces.
3. Barcode scanner is built into the driver app. Scan by order or by item, confirm loading and delivery to eliminate mistakes and returns. Document partial delivery, overdelivery, and delivery in full.
4. Customizable Proof of Delivery template with any plan. Use unlimited custom fields and adjust our ePOD template to include all information that your customers require. Share ePOD in PDF after every delivery/collection.
5. Two years of analytics, driver stats, and built-in reports help you analyze performance, benchmark planned vs actual time, distance, and costs. Track logistics KPIs: delivery in full, on time (DIFOT).
6. Same-day implementation. Track-POD is truly intuitive, with all features available out of the box. You can start using 50+ advanced features within a day. The driver app is easy to use even for less tech-savvy couriers.
7. Download our free Route Manager app for Android to track couriers in real-time, check analytics, and filter out any route or order. Route Manager app is available with Track-POD Advanced+ subscription.
Key benefits of Track-POD
• Unlimited route optimization.
Track-POD route optimization engine can plan thousands of deliveries and collections at once. You'll need fewer drivers and less time to complete your daily jobs, not to mention savings on fuel and man-hours.
• No calls, no paperwork.
Track all your drivers on desktop and mobile, and get in touch with your field staff using our in-app live chat. Eliminate all calls on delivery status by sharing a live tracking link with customers via email or SMS.
• Custom ePOD.
Track-POD offers fully custom electronic Proof of Delivery (ePOD) with any subscription plan. Customize our template and share a PDF immediately after each delivery and collection.
• 2 years of analytics.
Track-POD stores up to 2 years of analytics, individual driver stats, and a variety of built-in reports, including planned vs actual. Pull any data you need, customize your reports, and optimize per KPI.
• Same-day implementation.
Track-POD is intuitive and very easy to implement, both web dashboard and driver app. All features come out-of-the-box and 5,000+ third-party apps can be integrated via Zapier. It takes 1 day to implement Track-POD.
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Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A great toolkit for delivery services
Reviewed on 2022-08-31
Pros
This software is easy to use with many features that can make your life easier. You can see all your orders and routes on the map. So planning becomes child's play. It gives a very detailed analysis of your working day/period. The support team is great. Quick responsive and willing to help. Track-POD loosens your hands and really helps you control your delivery business.
Cons
There could be an improvement with the shipping labels.
Response from Track-POD
Hi Pavlos,
Thank you for sharing your positive experience with Track-POD, we're happy to know it helps you excel.
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Oneextraguy- Review
Reviewed on 2020-01-23
Track pod has taken us from using google calendar to send work to my drivers and has instead...
Track pod has taken us from using google calendar to send work to my drivers and has instead provided a functional app along with desktop software that has made my company more efficient from routes to billing and seeing at a glance EVERY job that needs to be billed by the day.
Pros
I like most that it optimizes the route for the day. Making us more efficient and saving us money on wasted fuel and time.
Cons
The preview option (optimizing yourself) works great. When the software optimized for you it doesn’t allow you to correct the route without complications. (The numbering remains not allowing me to change the routing)
Response from Track-POD
Hi Ryan,
Thank you for your review. We value your business and wanted to notify you that the feedback functionality about your delivery service soon will be available on your mobile devices. So, you will be able to monitor your feedback about provided service in the web-dashboard analytics page.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Track POD Review
Reviewed on 2022-08-31
Pros
Clear PODs that can be sent directly to customers.
Cons
Overly sensitive map scrolling, no historic tracking of drivers speeds etc, can be a little cumbersome & additional drivers are expensive.
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best option to begin with
Reviewed on 2020-05-18
Set up with our order management system took a bit of time using Zapier, but the track pod customer...
Set up with our order management system took a bit of time using Zapier, but the track pod customer services where very helpful. We use this software daily for 3-4 vans constantly on the road around the country. A few minor teething problems, but we receive a reply within 24 hours and have experienced that they actually listen and implement our ideas.
Pros
We are able to drag and drop routes and quickly optimise where our vans are going
Cons
For retailers like ourselves, it would really help if we had a tracking number that works on a website like “aftership”. This way the customer service emails would reduce as customers tend to patiently wait as long as they can see a tracking showing in transit.
Alternatives Considered
StreemReasons for Switching to Track-POD
Track-pod was the most competitively priced when we started off with one van. The user interface is very simple and can really reduce workload.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Marcus Teunissen
Reviewed on 2022-09-12
easy to use.
easy to use.
Pros
Easy API and very user-friendly. What we need is there for the right price-quality ratio.
Cons
Route sheet order numbers do not match the order of the number of addresses
Response from Track-POD
Hi Marcus, thanks for leaving a review!
Track-POD FAQs
Below are some frequently asked questions for Track-POD.Q. What type of pricing plans does Track-POD offer?
Track-POD offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Subscription
- Free Trial: Available
A 7-day free trial is available for the first 3 drivers and 300 delivery tickets, after which pricing is as follows: Standard: $29 a month per driver/vehicle billed annually OR $35 month-to-month Advanced: $49 a month per driver/vehicle billed annually OR $59 month-to-month Advanced Plus: $69 a month per driver/vehicle billed annually OR $79 month-to-month Enterprise: Contact Track-POD for Enterprise pricing. $19 a month per driver if billed annually.
Q. Who are the typical users of Track-POD?
Track-POD has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Track-POD support?
Track-POD supports the following languages:
Dutch, English, French, German, Portuguese, Russian, Spanish
Q. Does Track-POD support mobile devices?
Track-POD supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Track-POD integrate with?
Track-POD integrates with the following applications:
Adobe Commerce, Dynamics 365 Business Central, Gmail, Linnworks, Microsoft Excel, QuickBooks Online Advanced, Shopify, WooCommerce, Xero, Zapier, Zoho CRM
Q. What level of support does Track-POD offer?
Track-POD offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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