Track-POD

4.7 (130)
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Single-dashboard solution to last-mile logistics challenges.

About Track-POD

Track-POD is a cloud-based system for pickup and delivery route planning, fleet optimization, courier tracking, notifications with ETA, custom electronic Proof of Delivery, barcode scanner, Customer Portal, and much more.

1. Plan thousands of deliveries and collections at once. Our proprietary route optimization algorithm can optimize by time, distance, and costs. Use drag and drop to select in bulk and optimize directly from the map.

2. You only need one dashboard for end-to-end logistics management. Notify customers, print shipping labels, get in touch with drivers, and dispatch in a single click. No switching between screens and interfaces.

3. Barcode scanner is built into the driver app. Scan by order or by item, confirm loading and delivery to eliminate mistakes and returns. Document partial delivery, overdelivery, and delivery in full.

4. Customizable Proof of Delivery template with any plan. Use unlimited custom fields and adjust our ePOD template to include all information that your customers require. Share ePOD in PDF after every delivery/collection.

5. Two years of analytics, driver stats, and built-in reports help you analyze performance, benchmark planned vs actual time, distance, and costs. Track logistics KPIs: delivery in full, on time (DIFOT).

6. Same-day implementation. Track-POD is truly intuitive, with all features available out of the box. You can start using 50+ advanced features within a day. The driver app is easy to use even for less tech-savvy couriers.

7. Download our free Route Manager app for Android to track couriers in real-time, check analytics, and filter out any route or order. Route Manager app is available with Track-POD Advanced+ subscription.


Key benefits of Track-POD

• Unlimited route optimization.

Track-POD route optimization engine can plan thousands of deliveries and collections at once. You'll need fewer drivers and less time to complete your daily jobs, not to mention savings on fuel and man-hours.

• No calls, no paperwork.

Track all your drivers on desktop and mobile, and get in touch with your field staff using our in-app live chat. Eliminate all calls on delivery status by sharing a live tracking link with customers via email or SMS.

• Custom ePOD.

Track-POD offers fully custom electronic Proof of Delivery (ePOD) with any subscription plan. Customize our template and share a PDF immediately after each delivery and collection.

• 2 years of analytics.

Track-POD stores up to 2 years of analytics, individual driver stats, and a variety of built-in reports, including planned vs actual. Pull any data you need, customize your reports, and optimize per KPI.

• Same-day implementation.

Track-POD is intuitive and very easy to implement, both web dashboard and driver app. All features come out-of-the-box and 5,000+ third-party apps can be integrated via Zapier. It takes 1 day to implement Track-POD.


Images

Track-POD Software - Route Planning Software with Unlimited Stops
Track-POD Software - Proof of Delivery app for Courier Drivers
Track-POD Software - Barcode scanner app for load and delivery confirmation
Track-POD Software - Delivery Management Tool with Rates
Track-POD Software - Courier Tracking Software with Live Statuses
Track-POD Software - Shipping Analytics and Fleet Capacity Utilization
Track-POD Software - Delivery KPIs and Analytics
Track-POD Software - Customer Feedback on Delivery Service
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Track-POD video
Track-POD Software - Route Planning Software with Unlimited Stops
Track-POD Software - Proof of Delivery app for Courier Drivers
Track-POD Software - Barcode scanner app for load and delivery confirmation
Track-POD Software - Delivery Management Tool with Rates
Track-POD Software - Courier Tracking Software with Live Statuses
Track-POD Software - Shipping Analytics and Fleet Capacity Utilization
Track-POD Software - Delivery KPIs and Analytics
Track-POD Software - Customer Feedback on Delivery Service

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Reviews

Overall rating

4.7 /5
(130)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

Already have Track-POD?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 130
Gerrol
Gerrol
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Awesome Web Based App

Reviewed on 2022-08-31

The experience was fantastic that it makes our day to day job easy. We get increase in satisfaction...

The experience was fantastic that it makes our day to day job easy. We get increase in satisfaction also from our customers.

Pros

I like the real time update. It is very important specially if we have customers who are in need of a certain order or delivery. We can provide them the closest ETA possible. Also, we can provide them an instant POD should there be a question to who receive it.

Cons

I guess what I like least about this is we have a lot of information on the page that are not necessary. If we can customize the interface depending on the department we are at.

Response from Track-POD

Hi Gerrol,
Thanks for leaving a review, we're glad to know Track-POD helps you delight customers!

Aaron
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent POD software

Reviewed on 2018-10-06

All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced...

All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!

Pros

Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!

Cons

The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.

Response from Track-POD

Thanks so much for your review! Soon we will add the possibility to transfer a job to another driver when a route is started.

Josh
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Track POD Review

Reviewed on 2022-08-31

Pros

Clear PODs that can be sent directly to customers.

Cons

Overly sensitive map scrolling, no historic tracking of drivers speeds etc, can be a little cumbersome & additional drivers are expensive.

Marlon
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Experience with Track POD

Reviewed on 2022-08-31

Pros

The optimization of routes and the sending of PDF documents have been very useful for our company, with these functions we have obtained greater efficiency in deliveries and at the same time we offer a transparent service to our clients since they are notified in real time and obtain a backup of delivery and payment with PDF document

Cons

The support is not immediate and I would like it to have more integration options with ERP software's.
I would like the Track POD Manager app to provide more information such us custom fields and Actual COD

Response from Track-POD

Hi Marlon,
Thank you for your positive review of the Track-POD features, we'll keep improving the system to be an even better fit for every customer.

Lucas
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Trackpod

Reviewed on 2021-09-16

Very good software for logistics

Very good software for logistics

Pros

The integrarion api ita simple to use and reduce time and cost

Cons

The photo taking limiter and that they removed the live tracking in the advance version

Response from Track-POD

Thanks for sharing your feedback, Lucas! We'll keep improving Track-POD to match more of our customers' needs.

Showing 5 reviews of 130 Read all reviews

Track-POD FAQs

Below are some frequently asked questions for Track-POD.

Track-POD offers the following pricing plans:

  • Starting from: US$29.00/month
  • Pricing model: Subscription
  • Free Trial: Available

A 7-day free trial is available for the first 3 drivers and 300 delivery tickets, after which pricing is as follows: Standard: $29 a month per driver/vehicle billed annually OR $35 month-to-month Advanced: $49 a month per driver/vehicle billed annually OR $59 month-to-month Advanced Plus: $69 a month per driver/vehicle billed annually OR $79 month-to-month Enterprise: Contact Track-POD for Enterprise pricing. $19 a month per driver if billed annually.

Track-POD has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Track-POD supports the following languages:

Dutch, English, French, German, Portuguese, Russian, Spanish

Track-POD supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Track-POD integrates with the following applications:

Adobe Commerce, Dynamics 365 Business Central, Gmail, Linnworks, Microsoft Excel, QuickBooks Online Advanced, Shopify, WooCommerce, Xero, Zapier, Zoho CRM

Track-POD offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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