Slab is a team wiki and knowledge base platform which enables businesses to organize and manage company documentation with folders and tags, and collaborate using a real-time editor. Slab also integrates with familiar productivity tools like Slack, G Suite, GitHub, Asana, and more, to help users streamline and optimize their workflows. Slab organizes and structures content by hierarchical topics, and allows users to add multiple topics (labels) to one post. Topics provide insight into the context behind content and enable users to see what information is important to read, in what order, and who to ask for more information if needed. Users can pin important content to the top.
The collaborative editor allows users to create and edit content in real-time, and ensures everyone is working from the latest version. The editor also lets multiple team members work on the same post at the same without overwriting the work of anyone else. Slab supports rich media, allowing users to add video or audio, as well as interactive widgets and normal text to a post or page. Slab incorporates search functionality, enabling users to find content quickly. Search results can also be pulled based on importance by tracking the number of reads, views, links and mentions. Users can create shortcuts to common posts and topics and set custom user templates so that the right people see the right content - eg. the sales team can access their sales playbook as soon as they sign in.
Pros
We love how easy it is for everyone to create and find documentation. We tried many different systems to store documentation, but Slab has worked really well for everyone in the company. The integration with Slack makes it so much more convenient than always having to go to yet another system. We can frequently answer each other's questions with a Slab article, and when we can't, we try to create the Slab article right then and respond to the person with a link to the newly built article. This has allowed us to better expand our documentation and stop repeating the same questions.
Cons
There are only a few minor things we found that would be nice such as the ability to attach files right to an article rather than having to upload somewhere else and linking to it. We also looked at other systems that had checklists which seemed like a nice feature, but we realized we wouldn't actually use that feature. Neither of these features has even been missed as we've been using Slab for months now, and the more we use it, the more we like it.
I was looking for a reasonably priced knowledge management service that works well with Korean.
I've tried many services in the past, and I had a lot of issues with search, export and sharing.
Atlassian's product was overwhelmingly feature-rich. It is a very nice product. But it wasn't for our team. Our team needed a simple product that is not so hard to use, and works well with Korean./
Slab is awesome in that it does the basic things just right. It is easy to write, find and share contents. I think it even presents very nicely.
I was very impressed by Slab team's customer support. They responded quickly to my questions and were very friendly. When I requested a feature, the team kept track of my request and sent me a mail a month later reminding me to check out the feature that I requested.
I am not working for Slab nor am I related to their team by any means.
I am leading a small IT system admin team in Korea, (less than 15 people) and I found Slab while I was searching for a knowledge management system for my team.
I tried more than 5 solutions in the past 2 years. Slab was my pick.
Pros
- fast search (it's really fast and precise)
- fast rendering of pages
- renders markdown in a very pleasing way
- an auto-generated table of contents is a great feature
- awesome customer service.
Cons
It's still actively developing. Things might change here and there.
Integration still has rooms for improvement. I hope it supports integration with more on-premise solutions like NextCloud, and Mattermost.
We are solving the business problem of a lack of documentation. We didn't have much in the way of documentation prior to using Slab. Slab has helped us compile most of our docs and information into one easy-to-access, easy-to-use central repository.
We have realized benefits with on-boarding especially -- there's a lot of information we keep in Slab that isn't "ASAP must-reads" for new hires -- but that stuff is definitely still helpful for them to absorb in their first few weeks. Having a place where they can explore the documentation on their own, at their own pace -- it has been very valuable.
Pros
- Simple, Markdown based docs. You can copy-paste from a Github repo if you were originally using that to store your information -- or vice versa, if you decide your Slab docs would be better off living in a README.
- Sensible export with usable file-names -- no platform lock. If you don't like Slab, you can leave very easily. One click of a button grabs all of your documents in Markdown format and sticks them into a Zip file.
- Congratulatory thanks messages on your posts are a nice touch that helps you feel as though your docs are actually being used when someone thanks you for them
- Organization/team/user settings are simple and they just work. Don't have to play with a billion permissions to make sure users can read and edit docs. Inviting new users is very simple.
Cons
- No warning/success/failure/note pull-blocks to emphasize certain information. That said, I suggested it to Slab's customer support team, and they said it is on the roadmap!
- Tables are not so good -- but Markdown tables in general are very simple, so this is more a Markdown limitation than a Slab limitation.
- Image handling is not so good -- you don't get to set alignments or text wrapping. Again I think this is a Markdown limitation rather than a Slab limitation -- you are trading the Markdown simplicity for some table and image control.
Slab will be a useful tool for us to share information internally. Updates are coming, but the updates page (https://updates.slab.com/) doesn't seem to be updated in sync with releases and updates don't seem too frequent. I look forward to monitoring the direction the Slab team takes their software.
Pros
My favourite things about Slab are:
- integration with Google Drive (including searches).
- searches don't just bring up where the term was found, but also highlight it in context.
- calendars, spreadsheets, and other documents can be embedded into documents.
- ability to add guests.
Cons
My least favourite things about Slab are:
- it can be hard to know what to read and how to read it.
- images cannot be embedded inline with text.
- email addresses are not automatically parsed into mailto: links.
- there is no find and replace (within a post nor system wide).
- ordered lists cannot have paragraphs in between (without restarting the numbering).
- when cross-referencing other posts (by typing + to bring up the contextual menu and then starting to type), there's no easy way to link to a heading.
- there's no feature to check for dead links.
- when tagging teammates, it only uses their full name (there's no way to enter just their first name or put a shortened ID via one's profile).
- screenshots are outdated on their website (so what you see there isn't what you see in your account).
- there does not appear to be any document versioning.
Whenever a vendor or person who doesn't work here uses our slab they have decided to implement slab at their company. Every. Time.
Pros
easy and clean way to store your teams information. integrates with most everything.
we work with a lot of vendors, and slab is by far the easiest way to onboard them with all the info they could ever need.
Cons
you need a champion. to speerhead getting onboarded and practicing regular hygeine. one you get over that initial internal user adoption bump tho, (i undestand this will sound weird) but people will get addicted to making sure your companies info and policies are correct.
Startup: $35/month for up to 10 users, then $6.67 per additional user
Business: $60/month for up to 10 users, then $12.50 per additional user
Enterprise: Contact Slab for pricing information.
• The collaborative editor allows multiple team members to edit the same post at the same time, ensuring no one will overwrite the work of anyone else.
• Integrate with familiar productivity apps like Slack, GitHub and G Suite to streamline the user-workflow.
• Users can create favorites to add shortcuts to their common posts and topics from the sidebar or homepage.
• Admin statistics give users actionable insight into which posts have been most useful for the team.
• Users can search and access all of their content in one place (Google Drive, Dlack, Dropbox) by adding their integrated tools to the search index.
Below are some frequently asked questions for Slab.
Slab offers the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available
Startup: $35/month for up to 10 users, then $6.67 per additional user
Business: $60/month for up to 10 users, then $12.50 per additional user
Enterprise: Contact Slab for pricing information.
Slab offers the following features:
Slab has the following typical customers:
Mid Size Business, Small Business
Slab supports the following languages:
English
Slab has the following pricing plans:
Subscription
We do not have any information about what devices Slab supports
Slab integrates with the following applications:
Asana, Dropbox, G Suite, GitHub, Google Drive, JIRA Software, Lucidchart, Okta, Slack, Wistia
Slab offers the following support options:
Knowledge Base, Online Support, Phone Support
Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, to getting the team onboard, to adding new articles, to searching articles, everything works as you would expect without having to figure anything out. It's simple and easy to use, and we enjoy using it more and more.
We are a web development firm and provide website maintenance services, so Slab contains everything from company policies to detailed technical documentation for solving specific problems, and it has worked great for everything we wanted to document.