About Voila

Voilà! is an employee scheduling platform that helps managers reduce their time building schedules. By defining business priorities (seniority, experience, invested work hours) in a few clicks, Voilà! identifies the most qualified employees for each shift.

As an employee-centric platform, employees can track their schedules, request shift swaps and input their availability that align with their optimal shift. With Voilà’s! smart scheduling features, employees are able to request a replacement in the app, without the need for manager intervention!

The cloud-based platform allows managers to set up custom approval workflows and notify employees immediately by email, push, or SMS when schedule changes occur. When employees report an absence, Voilà! automatically sends a notification to the most qualified available employee to fill the open position via SMS, email, or push.

With automation tools that facilitate the scheduling process, Voilà! is designed to set your employee scheduling on autopilot!

Key benefits of Voila

• Allows employees to input their own availability and Voilà! generates an optimal schedule based on this data.

• Alerts employees and managers to any schedule changes via email, SMS, or push notifications.

• Setup custom approval workflows to route time off or shift change requests to managers for approval.

• Facilitates shift swaps between employees. Voila automatically fills vacant shift openings with other available and suitable employees when swaps are requested.

• Ensures that employees are always aware of their upcoming shifts by providing 24/7 access to team schedules via the Voilà! mobile app.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English, French

Images

The activity dashboard provides an overview of filled and unfilled shifts, pending approvals, and more
Both employees and managers can view schedules within the Voilà mobile app
View 3 more
Voila screenshot: The activity dashboard provides an overview of filled and unfilled shifts, pending approvals, and more Voila screenshot: Both employees and managers can view schedules within the Voilà mobile app

Features

Total features of Voila: 35

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Communication Management
  • Employee Database
  • Employee Management
  • Employee Scheduling Software
  • Employee Self Service
  • Facility Scheduling
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Online Time Clock
  • Payroll Management
  • Prioritization
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Resource Management Software
  • Schedule Distribution
  • Shift Swapping
  • Summary Reports
  • Synchronous Editing
  • Team Calendars
  • Time & Expense Tracking
  • Time Clock Software
  • Timesheet Management
  • Vacation/Leave Tracking

Alternatives

When I Work

4.5
#1 Alternative to Voila
When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule...

HotSchedules

4.4
#2 Alternative to Voila
HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales,...

WebHR

4.3
#3 Alternative to Voila
Everyone's Favorite All-in-One Social HR Software for the most important asset in your company - your People!

QuickBooks Time

4.7
#4 Alternative to Voila
TSheets is an online time & labor management service which allows users to track time from their desk or on the go, via...

Reviews

Overall rating

4.8 /5
(9)
Value for Money
5/5
Features
4.7/5
Ease of Use
4.9/5
Customer Support Software
5/5

Already have Voila?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 9
Patrick B.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software, complete, yet easy to use

Reviewed on 2021-03-29

It's been great!

It's been great!

Pros

Simple interfaces, it has most of the features we need to manage a network of retailers, great customer service, they helped every time were looking for a setting or trying to solve a new use case.

Cons

Took some time to implement (about 2 weeks) as it needed to connect to our payroll software. Still fast though and the Voilà! team did all they could to support us along the way.

Audrey B.
Overall rating
  • Industry: Sports
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The best application ever !

Reviewed on 2019-03-19

Pros

The application Voilà! makes my life so much easier. With about 60 employees and many replacements to manage, it only takes one click for employees to find their replacement. No need to contact people one by one, it's great! In addition, employees only need to enter their availability and when I create or open a new shift, all available employees who are qualified are automatically notified and can apply to take the shift. Very easy to use, you'll notice a great time saving every day.

Cons

I would to be able to drag and drop the shift without having to enter all the informations again

Anne-sophie B.
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Voilà - soutien client impeccable

Reviewed on 2020-10-15

Pros

Support client
Changements rapides lorsque je fais face à des problèmes
Amélioration du produit continue

Cons

Feuilles de temps - outil pas complètement développé
Outils de formations peu développés - ca pourrait être bien d'avoir des vidéos d'utilisation

Response from Voila

Thanks for the review and good words on our support team. As for training, We have a pretty exhaustive knowledge base accessible from the platform and most articles include a tutorial video. You can also find them directly on our YouTube channel.

Hope this helps!

Loic C.
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Restaurant Staff Managing

Reviewed on 2019-03-15

Scheduling and roster building tool.
Managing the working teams and staff.
On the go, always...

Scheduling and roster building tool.
Managing the working teams and staff.
On the go, always available.
Gives freedom to the employees by asking shift swaps, easy availability settings.
Employees ranking system.
Overall human ressources tool, and they are adding more options every week.

Pros

Once my schedule frame and rosters are set up, managing our weekly needs is super efficient.
We can keep our minds off basic tasks such as employees shifts swaps, managing staff availabilities.
I can see that a lot of human ressources settings are getting progressivly added and it is a great managing tool.
The software / app team are always improving Voila considering our specific needs.

Cons

As any complex app / software, at first you need to get used to the basic functions. Considering Voila is mainly to set up your team rosters and schedules, so drawing the first frame is a little bit of work.
The laptop version is still better than the app - for the admin crew. For the employees it's perfect.

Myriam D.
Overall rating
  • Industry: Sports
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Manager savior

Reviewed on 2019-03-19

Pros

This app totally saved my life as a manager!!
I used to spend so much time on employe's schedule. With this app, they get more independency but I keep ''control'' regarding approval of their demands. It's just so much faster and easier.
Also, the app is really user friendly. Everyone got used to it really quickly.

Cons

The only thing I would add is the option of asking for a period of time off. For exemple, if one of my employe need to take a full week off for vacation, the app could take care of asking subs for every of their shift in the week.

Showing 5 reviews of 9 Read all reviews

Voila FAQs

Below are some frequently asked questions for Voila.

Voila offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

3$ per active user. Get as many people as needed on replacement lists. Therefore, you pay only for the people who have generated value for your business.

We do not have any information about Voila features

Voila has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Voila supports the following languages:

English, French

Voila supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Voila integrates with the following applications:

Powerpay, Stripe

Voila offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Voila.