EyeOnTask

About EyeOnTask

EyeOnTask is a cloud-based mobile workforce management platform that helps field service organizations and workers to manage clients, jobs, inventory and invoices in a single location. Users can generate quotations, automatically convert quotations into jobs, create multiple services under a single job, and assign multiple field workers to a single job. Features include real-time location tracking, custom forms, custom invoicing, client management, inventory management, transaction history, a powerful dashboard, and much more.

EyeOnTask creates a roadmap for users to get an idea of each step and help teams create an action plan and successfully execute it. The dashboard allows users to view active jobs, locations of job sites, and completed jobs along with field workers on a map. Invoices can also be viewed based on worked hours. Users can also track the location of field workers and jobs on a map, which allows managers to track the field worker's position and assign the closest unit to a job. EyeOnTask also provides field workers with detailed driving directions, powered by Google Maps. With EyeOnTask users can also track leads to into opportunities and close deals faster.

Pricing starting from:

US$5.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of EyeOnTask

• EyeOnTask helps in unlocking sales opportunities by giving users tools that help them track their leads to smartly tap into opportunities at the right time.

• EyeOnTask helps field workers to stick to their schedule to accomplish their job on time.

• Choose multiple services within the same job, and assign multiple field workers.

• Through EyeOnTask’s location tracking, users can assign the closest unit of field workers available to save drive time.

• Field-workers can install the EyeOnTask app on their smartphones to enable real-time location tracking.

• View active and completed jobs via the dashboard, as well as invoices based on the hours worked.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Cyprus, Germany, Ireland, Italy and 26 others

Supported Languages

Chinese, Danish, English, French, German and 8 others

Pricing starting from:

US$5.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

EyeOnTask Software - Powerful dashboard to view active jobs, completed Jobs, location of the job site and field workers on map
EyeOnTask Software - Create new jobs and assign field workers
EyeOnTask Software - Manage invoices and view invoices based on the hours worked
EyeOnTask Software - Access job details while in the field via mobile device
EyeOnTask Software - See active jobs and completed tasks while on the go
EyeOnTask Software - Chat with colleagues instantly, and from anywhere
View 7 more
EyeOnTask video
EyeOnTask Software - Powerful dashboard to view active jobs, completed Jobs, location of the job site and field workers on map
EyeOnTask Software - Create new jobs and assign field workers
EyeOnTask Software - Manage invoices and view invoices based on the hours worked
EyeOnTask Software - Access job details while in the field via mobile device
EyeOnTask Software - See active jobs and completed tasks while on the go
EyeOnTask Software - Chat with colleagues instantly, and from anywhere

Features

Total features of EyeOnTask: 48

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • CRM Software
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Estimating
  • File Storage
  • GPS
  • Historical Reporting
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling Software
  • Service History
  • Task Scheduling
  • Third Party Integrations
  • Work Order Management
  • Workflow Management Software

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Reviews

Overall rating

4.9 /5
(42)
Value for Money
4.9/5
Features
4.8/5
Ease of Use
4.7/5
Customer Support Software
4.9/5

Already have EyeOnTask?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 42
Ted
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Flexible solution, Best value for money

Reviewed on 2021-05-02

EyeOnTask replaces several self developed tools and many Excel sheets. It makes the different...

EyeOnTask replaces several self developed tools and many Excel sheets. It makes the different processes easy and prevents mistakes. Especially the integration of the app for the fieldworkers with the back office improved efficiency.

Pros

EyeOnTask comes with an enormous amount of standard features which can be configured to the requirements. All features are integrated within the software but also over the different user interfaces like the web-interface, the apps and the plugins.
Several financial features for the European market where missing, but added on my request within six weeks.

The price model is very acceptable. For the company I advised the cost was even less than the "free" open source solutions when support was taken into consideration.

There is good support although it is only in English.

Cons

The integration with other software is limited. A direct connection with the accounting software my client uses is not available ( currently solved with an export/import). I however had a good discussions with the people behind EyeOnTask and they are now working on adding a mapping tool. With this tool it would be possible for consultants like me to configure the connections with third party software.

Alternatives Considered

Syntess Atrium and Bitrix24

Reasons for Choosing EyeOnTask

The efficiency in the method of working could be enormous improved and mistakes prevented. An estimated 1,5 FTE is saved with the use of EyeOnTask.

Switched From

Microsoft Excel

Reasons for Switching to EyeOnTask

EyeOnTask is one complete system which can be configured to the requirements other than Bitrix where many plugins of different vendors are needed. And the pricing model is much more friendly than Syntess.
Joseph
Overall rating
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Feels like it is tailor made for my company

Reviewed on 2023-05-07

This software allows my company to employ new office workers and only have to train them on how to...

This software allows my company to employ new office workers and only have to train them on how to navigate eye on task. We have cut staff training times in half. As well as that I no longer bring my work home with me in the evenings. As the owner of the company I was always catching up on paperwork, but this product gives you your time back. Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.

Pros

This software is so well made for the service industry you can tell the correct research was carried out. It is overall quite simple to get working for your company. No more unorganised job schedules or trailing through emails looking for field documents, and most importantly the customer can be invoice before the field team even leave the job.

Cons

So far I am very happy with the software, there are some small things that need to be updated for my country but when I find something that needs attention I get in touch with the eyeontask team to suggest a certain addition and so far they have taken it on board and the changes are made.

Alternatives Considered

Tradify and Salesforce Sales Cloud

Reasons for Choosing EyeOnTask

I did some research I liked the look of eyeontask and signed up for a free trial, after one day I knew it was the correct software to grow my company.

Reasons for Switching to EyeOnTask

They had a promo video that was aimed at my particular industry and it drew me in, after that the pricing is quite competitive
Shafi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Very useful for service type company

Reviewed on 2022-08-29

Pros

It help to track staff working hours and can creat more staff working punctuality

Cons

Most of the options already available

Malcolm
Overall rating
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Everything you need in Field Management

Reviewed on 2021-03-12

One of the challenges we faced as a company was being able to provide historical data relating to...

One of the challenges we faced as a company was being able to provide historical data relating to work done for clients in the past, images to verify last known state, and providing reports to the client in a timely manner. Using EOT, we were able to take a process which would normally take a day or two to prepare, and break it down to a few minutes. We are now able to immediately send clients reports as well as invoices for work done along with fieldworker comments and photographic evidence via a pdf file. You can also choose which images are sent and include links in your report, all within minutes of a job being completed by the technician.

Pros

Ease of Use
Customizable
Historical Data Storage
Regularly Upgraded and Updated software
Superb Tech Support
Great Price
Great Workflow - Lead->Appointment->Quote->Job->Invoice - All linked
Fieldworker Tracking
Work Scheduler
Customer Portal
Recurring Jobs / Invoices
Expense Tracking
Equipment Tracking
Contract Management
PayPal Integration
QuickBooks and Xero integration

Cons

Still has a few bugs -Sometimes you may need to wait to have tech support resolve your issue

Derrick
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Field worker app

Reviewed on 2021-07-07

we can manage out field workers, appointments and leads from the one software and its user friendly...

we can manage out field workers, appointments and leads from the one software and its user friendly for our filed worker, was most impress that the field worker and the admin app for mobile device are independent of each other this allows me to run both at the same time extremely useful.

Pros

I have been looking for a field worker software for a number of years i have finally found the one for us the price is competitive, the technical support we are so impress with there service we can relax to know we do not need to look further,
Thank you EyeOnTak i have look and subscribe to so many field worker software this software and support does it all for me

Derrick Barrett
Goldcrest Maintenance Service

Cons

I could not find any thing not to like

Showing 5 reviews of 42 Read all reviews

EyeOnTask FAQs

Below are some frequently asked questions for EyeOnTask.

EyeOnTask offers the following pricing plans:

  • Starting from: US$5.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Contact EyeOnTask for detailed pricing information. One Year Free Subscription *on conditions

EyeOnTask has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

EyeOnTask supports the following languages:

Chinese, Danish, English, French, German, Greek, Hebrew, Italian, Japanese, Korean, Portuguese, Russian, Spanish

EyeOnTask supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

EyeOnTask integrates with the following applications:

Google Maps, PayPal, QuickBooks, Stripe, Xero

EyeOnTask offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for EyeOnTask.