--- description: Detailed reviews on Intermedia Unite based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Intermedia Unite with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Intermedia Unite Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Intermedia Unite](/software/115947/intermedia-unite) # Intermedia Unite Canonical: https://www.getapp.ca/software/115947/intermedia-unite Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/115947/intermedia-unite?page=2) > Intermedia Unite is a fully integrated, unified communication \& collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a single cloud-based system designed to help simplify management and increase employee productivity > > Verdict: Rated **4.7/5** by 188 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Intermedia Unite • Whether in the office, car, at home, or at a coffee shop, Intermedia Unite and all of its communication and collaboration capabilities go with you, so you can seamlessly get work done and stay connected to colleagues and clients. • Integrated video conferencing, screen sharing, and file sharing help improve productivity and collaboration, with anywhere, anytime flexibility. • Mobile users and remote workers can interact seamlessly with on-site employees and systems with Intermedia Unite's Seamless integration between mobile devices and your corporate phone system. • Intermedia Unite automatically rings all your endpoints with every call and if it goes unanswered, the system routes the call to any number you choose, such as branch office, automated attendant, mobile number, and more. • Intermedia Unite offers J.D. Power certified 24/7 support and financially backed 99.999% uptime service level agreement. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 188 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Intermedia - **Location**: Sunnyvale, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$27.99 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: No Yearly Contracts, pricing is month to month. UNITE FOR TEAMS: $15.99 per user, per month (plus taxes and fees) UNITE WITH TEAMS: $22.99 per user, per month (plus taxes and fees) UNITE PRO: starting at $27.99 per user, per month (plus taxes and fees) UNITE Enterprise: starting at $32.99 per user, per month (plus taxes and fees) Add-ons also available. Free phone with every seat of Unite (Pro, Enterprise, \& Unite with Teams) , contact Intermedia for more details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, German, Italian - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM Software - Calendar Management - Call Center Management - Call Conferencing - Call Monitoring - Call Recording Software - Call Routing - Call Tracking Software - Call Transfer - Caller ID - Chat/Messaging - Collaboration Tools - Conferencing - Contact Database - Contact Management Software ## Integrations (14 total) - Google Calendar - Google Contacts - Google Meet - Microsoft Outlook - Microsoft Teams - Salesforce Platform - Salesforce Starter - ServiceNow - Slack - SugarCRM - Zendesk Suite - Zoho Desk - Zoho Projects - Zoho SalesInbox ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) - [Telephony Software](https://www.getapp.ca/directory/294/telephony/software) - [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software) - [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software) - [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software) ## Alternatives 1. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom) — 4.6/5 (14526 reviews) 2. [Wildix](https://www.getapp.ca/software/2045027/wildix) — 4.7/5 (209 reviews) 3. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (914 reviews) 4. [VoIP.ms](https://www.getapp.ca/software/2035391/voip-ms) — 4.8/5 (697 reviews) 5. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (10940 reviews) ## Reviews ### "Best Small/Medium cloud services I have seen." — 5.0/5 > **Steven** | *October 20, 2022* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Month to Month contracting was a huge selling point although once you start using both Unite and the other Intermedia business tools you will never want to switch. I have been using SecuriSync, MS Exchange and MS Office from Intermedia for years and I don't see that changing. > > **Cons**: Sometimes its hard to get the right person on the Support line but that's a problem with any service provider. other than that I cant think of anything I don't like. > > Great ----- ### "Great for Virtual Office" — 5.0/5 > **Nicole** | *September 26, 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: How mobile and convenient it is. Offers so many components beside a reliable phone service. I can be in and out of the office remotely\! > > **Cons**: Setup process was too long . Porting process took too long > > I no longer miss important calls and I get emails daily for voicemails ----- ### "Low quality phone provider. Only useful for low volume calling" — 3.0/5 > **Andres** | *December 31, 2022* | Outsourcing/Offshoring | Recommendation rating: 3.0/10 > > **Pros**: It is easy to use as any other phone provider, it has a good interface and a good reporting system. > > **Cons**: It's server is weak, the connection will keep rebooting, which will eventually affect the operation if it is a large-volume one > > It was easy to purchase, easy to install, deploy, and start to use. However, after having several users doing a calling activity at the same time, the connections starts to fail ----- ### "Great phone system, horrible website" — 5.0/5 > **karen** | *October 15, 2019* | Law Practice | Recommendation rating: 2.0/10 > > **Pros**: The phones work great, no problems working phone system, except the call history does not show up on the phone so you have to log in to the website to get a call history which is a real waste of time.. > > **Cons**: Logging in to the Intermedia website is ridiculously slow, especially in light of the fact that Intermedia is a large communications company. Getting a call history incoming and outgoing are two separate functions and not at all efficient uses of time. I have wasted many hours on Intermedia website needlessly. > > ugh ----- ### "Great VoIP system for your business" — 5.0/5 > **Ryan** | *October 11, 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: works great from one man locations to fully staffed locations. We love this product > > **Cons**: I would really like to have a SMS API for our point of sale system like a twillo ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/115947/intermedia-unite?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/115947/intermedia-unite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data