---
description: Detailed reviews on Shape based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Shape with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shape Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/120/law-practice-management/software) > [Shape](/software/115787/shape)

# Shape

Canonical: https://www.getapp.ca/software/115787/shape

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> Shape is a cloud-based CRM, sales, \&amp; marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, \&amp; education. Shape offers tools to manage \&amp; automate online marketing \&amp; promotions, capture and service leads from online sources, \&amp; more
> 
> Verdict: Rated **4.7/5** by 44 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Shape

• Automated tools allow users to capture leads, send follow-ups and manage all client projects within one single platform.&#10;&#10;• Manage online marketing and promotions effectively with SMS messaging, email automation and an integrated dialer. Email automation enables users to create and send newsletters, emails and drip campaigns.&#10;&#10;• A pre-built library of document templates allows users to send forms, contracts, proposals and invoices to clients quickly and easily. &#10;&#10;• Custom reports like top lead sources, referral tracking, and more provide users with data to make smart business and marketing decisions.&#10;&#10;• Integrate with familiar tools such as MailChimp, Twilio, G Suite, MS Office, Stripe, Zapier, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 44 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Shape Software
- **Location**: Irvine, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$119.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: $119/user/month billed monthly
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Accounting Software
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management Software
- Amortization Schedule
- Application Management
- Appointment Scheduling Software
- Assessment Management
- Asset Lifecycle Management
- Attendance Tracking Software
- Audit Trail
- Batch Processing
- Billing & Invoicing
- Bookstore Management
- Borrower Management
- CRM Software
- Cafeteria Management

## Integrations (9 total)

- BombBomb
- Clio
- Filevine
- Google Workspace
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Stripe
- Zapier

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software)

## Related Categories

- [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software)
- [Mortgage Software](https://www.getapp.ca/directory/180/mortgage-loans/software)
- [Loan Origination Software](https://www.getapp.ca/directory/899/loan-origination/software)
- [Commercial Real Estate Software](https://www.getapp.ca/directory/1211/commercial-real-estate/software)
- [Small Business CRM Software](https://www.getapp.ca/directory/4959/small-business-crm/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18790 reviews)
2. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4468 reviews)
3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6982 reviews)
4. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
5. [eWay-CRM](https://www.getapp.ca/software/106997/eway-crm) — 4.5/5 (823 reviews)

## Reviews

### "Amazing customer support" — 5.0/5

> **Verified Reviewer** | *December 31, 2018* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: I worked with the executive to build a custom system and I love it. It’s working out extremely well.
> 
> **Cons**: I don’t have any complains.
> 
> Our executive was very detailed and got exactly what I needed.

-----

### "Great system for anyone in need of CRM" — 5.0/5

> **Marwah** | *January 19, 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: This a must in our business,  I couldn’t conduct business without the CRM, they have amazing support and training material
> 
> **Cons**: It was a lot to take in but my questions were answered efficiently, the more you use the more you quickly learn to navigate.

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### "A user friendly CRM with lots of features and Cutomization." — 4.0/5

> **Christopher** | *May 7, 2018* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: A nice cloud based CRM that is very flexible  to many business models. Easy to automate tasks that are done daily. Easily accessible from your mobile phone as well.
> 
> **Cons**: No much that is bad to say about this software. It is packed with alot of features so figuring out the best way to use it for your business can take some time.

-----

### "Great Product For A Great Price" — 5.0/5

> **Destiny** | *January 16, 2022* | Commercial Real Estate Software | Recommendation rating: 10.0/10
> 
> **Pros**: The product is easy to use and any questions I have are answered in a timely manner.
> 
> **Cons**: I haven't really found anything I don't like about this program.
> 
> This software has helped me build my business and keep up with all my leads in a timely efficient way.

-----

### "The software that is shaping the mortgage industry" — 5.0/5

> **Jennifer** | *May 19, 2022* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: The software expedites the loan process from start to finish. The dash board keeps all parties informed including the borrower.
> 
> **Cons**: There is  no feature that I feel is missing

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## Links

- [View on GetApp](https://www.getapp.ca/software/115787/shape)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/115787/shape> |
| de-AT | <https://www.getapp.at/software/115787/shape> |
| en | <https://www.getapp.com/customer-management-software/a/setshape/> |
| en-AE | <https://www.getapp.ae/software/115787/shape> |
| en-AU | <https://www.getapp.com.au/software/115787/shape> |
| en-CA | <https://www.getapp.ca/software/115787/shape> |
| en-GB | <https://www.getapp.co.uk/software/115787/shape> |
| en-IE | <https://www.getapp.ie/software/115787/shape> |
| en-NZ | <https://www.getapp.co.nz/software/115787/shape> |
| en-SG | <https://www.getapp.sg/software/115787/shape> |
| en-ZA | <https://www.getapp.za.com/software/115787/shape> |
| es | <https://www.getapp.es/software/115787/shape> |
| es-CL | <https://www.getapp.cl/software/115787/shape> |
| es-CO | <https://www.getapp.com.co/software/115787/shape> |
| es-MX | <https://www.getapp.com.mx/software/115787/shape> |
| fr | <https://www.getapp.fr/software/115787/shape> |
| fr-BE | <https://fr.getapp.be/software/115787/shape> |
| fr-CA | <https://fr.getapp.ca/software/115787/shape> |
| nl | <https://www.getapp.nl/software/115787/shape> |
| nl-BE | <https://www.getapp.be/software/115787/shape> |
| pt | <https://www.getapp.com.br/software/115787/shape> |
| pt-PT | <https://www.getapp.pt/software/115787/shape> |

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