About SyteLine
Infor CloudSite Industrial (SyteLine) is an end-to-end ERP (enterprise resource planning) solution designed to help discrete and process manufacturers in SMB/enterprise markets enhance production and quality, customer service, and collaboration, as well as streamline aftermarket service and maintenance using a range of features including planning and scheduling tools, quality and service management, business intelligence, and more. Infor CloudSite’s cloud deployment options provide quick and central access to all important information, helping users work more efficiently and make faster decisions.
Planning and scheduling tools enable users to manage finite capacity planning and shop floor scheduling. Advanced planning and scheduling (APS) allows users to determine whether they have the materials, people, machines and tools they need to manufacture an item. Infor CloudSite Industrial (SyteLine) offers mixed mode support for ETO, MTO, MTS, etc. Quality and service management features help users manage aftermarket sales, as well as warranties and service contracts. Role-based dashboards, metrics and reports along with contextual and predictive analytics and financial and operational reports help users gain actionable insight into business performance.
Infor CloudSite enables users to track customer demand, scheduling, delivery dates and resources all from the same place. Customer management capabilities allow users to manage all aspects of their relationships with customers, from estimating to invoicing. Other Infor CloudSite Industrial (SyteLine) features include materials and inventory management, role-based information, and more. Disaster recovery and security options ensure user data is managed securely and protected against unauthorized access, intrusion and hacking.
Key benefits of SyteLine
• Cloud-based deployment options give users the flexibility to access information anytime, anywhere, via any internet-enabled device.
• Advanced planning and scheduling tools help users determine if they have the right materials, people, machines and tools they need to manufacture an item.
• Material and inventory management tools ensure users only buy what they need, when they need it.
• Customer management tools enable users to manage all aspects of relationships with customers and prospects, from estimating through to invoicing.
• Ensure data is maintained securely and protected from issues such as intrusion, hacking and unauthorized access with security options and redundancy and disaster recovery systems.
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Reviews
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- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Alexander Mfg. has been using Syteline to run our business for 19 years. It is a great fit...
Reviewed on 2018-06-29
A very stable business system with great support.
A very stable business system with great support.
Pros
This ERP system does everything we need from Customer Service to Supply Chain Management. The user interface is very intuitive, new users get up to speed quickly. The financials have great integration with Excel so our CFO has his financials setup to run easily and changes to them are simple. We are also using the CRM module that comes with the system. It is pretty good, but we are looking at purchasing their full featured CRM. Overall a very good business system.
Cons
Modifications to reports are a bit tough without having a SSRS expert in house. LogicData takes care of any needs in that area for us.
- Industry: Plastics
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
CloudSuite Industrial (SyteLine) Review
Reviewed on 2019-10-22
We are able to track financials, costs of manufacturing and purchasing, as well as keep track and...
We are able to track financials, costs of manufacturing and purchasing, as well as keep track and do great reporting where necessary!
Pros
This software is the core of our business. We use it for all aspects from customer creation, order entry, to manufacturing and A/P. I like the fact that it is multifaceted in that way. We use it to the fullest benefit possible in my opinion. When add-on applications are purchased we can use them in a way that seem seamless to users using the product.
Cons
The thing I like least about SyteLine in our environment is the speed. We are on a version that is not the fastest. It is also a huge undertaking to upgrade to a newer version when necessary. Because we use it so widely where I work, it requires many resources and time!
Reasons for Switching to SyteLine
We were already on a version of Syteline and have many modifications to meet our business needs. The cost was logical to only upgrade vs switch to a whole new system. In addition, all of the other ERP's we tried ultimately do about the same things, but we would have had to relearn and re-implement all aspects. It was easiest to stick with SyteLine.- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Unfinished software, similar to bolting lots of modules together that lack synergy
Reviewed on 2022-07-25
Bad, The given partner was not capable of taking the company to go live. Once the complaint was...
Bad, The given partner was not capable of taking the company to go live. Once the complaint was brought to Infor and we discovered the partner had failed many implementations. Infor stated not there problem they don't take responsibility for a partners ability to do their job.
Pros
You can export to excel, this will be required as most the reports or information is not there.
Cons
Limited features very limited. Cannot track efficiency, productivity, shipping. The canned reports are at best atrocious. What is standard on many features just do not exist on this platform.
Something as simple as what's my daily shipping by customer is a special report waiting 1 year for it.
Efficiency is not reportable.
You will need to be good with Excel and learn how to export everything and make your own reports.
On a plus they will make custom forms but it comes at great expense.
Response from Infor
Nathan,
We are very concerned with you experience with SyteLine and would be happy to help you resolve the issues you've described. We have many machine manufacturers using SyteLine successfully. Would you be willing to have a conversation to discuss your experience and possible resolutions?
Best Regards,
Mark Feldhamer, President LogicData
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
CloudSuite Industrial - helping us make better decisions every day
Reviewed on 2020-08-19
Pros
Easy navigation and access to data by Users so they can work independently without System Admin help.
We are multi-tenant cloud - monthly software uplifts keep us current without major version upgrades.
Cons
Integration with our business processes was easy as the system was designed in a manner that mostly aligned with our processes. And where it wasn't we either changed processes or we used built in functionality to modify CSI to work closer to our needs. Documentation (help) is sometimes not complete and, therefore, not helpful.
Reasons for Choosing SyteLine
Previous software on a path to being discontinued. Decided to take advantage of current system design now instead of waiting until we were forced to change.Reasons for Switching to SyteLine
We liked the ease of use, the in-house sales team inspired confidence, the available transition process from Fourth Shift and Infor's solid financial/ownership structure.- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
CSI Helps Us Achieve Our Goals
Reviewed on 2019-12-04
We are able to have real-time inventory and financial tracking that was not possible before. The...
We are able to have real-time inventory and financial tracking that was not possible before. The flexibility of the events system allows us to handle any problem or need our users propose.
Pros
I like the ease of personalization and the flexibility of the software out of the box.
Cons
Sometimes Infor releases software before it's really ready for production use.
Reasons for Switching to SyteLine
It seemed to be the perfect fit. It was a more robust solution than Epicor, but not as complex and cumbersome as JD Edwards.SyteLine FAQs
Below are some frequently asked questions for SyteLine.Q. What type of pricing plans does SyteLine offer?
SyteLine offers the following pricing plans:
- Starting from: US$180.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact Infor for pricing information.
Q. Who are the typical users of SyteLine?
SyteLine has the following typical customers:
11–50, 51–200, 201–500, 501–1,000
Q. What languages does SyteLine support?
SyteLine supports the following languages:
English
Q. Does SyteLine support mobile devices?
SyteLine supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SyteLine integrate with?
SyteLine integrates with the following applications:
Infor OS, Track Vacation Rental PMS
Q. What level of support does SyteLine offer?
SyteLine offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for SyteLine.
- Enterprise Resource Planning Software
- Supply Chain Management Software
- Manufacturing Software
- Production Scheduling Software
- MRP Software
- Manufacturing Execution System Software
- Product Lifecycle Management Software
- Quality Management Software
- Capacity Planning Software
- Real Estate CRM Software
- Aerospace Manufacturing Software
- Project Tracking Software
- Bill of Materials (BOM) Software
- Metal Fabrication Software
- Advanced Planning & Scheduling (APS) software
