---
description: Detailed reviews on BigChange based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare BigChange with similar products.
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title: BigChange Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CMMS Software](/directory/131/cmms/software) > [BigChange](/software/115575/jobwatch-powered-by-bigchange)

# BigChange

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> BigChange brings CRM, job scheduling, live tracking, mobile working, invoicing and reporting into one job management platform, helping UK field teams replace paper, control every job and keep customers informed.
> 
> Verdict: Rated **4.5/5** by 271 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BigChange

\- Control every job from one platform. Connect CRM, quotes, job scheduling, live tracking, mobile workflows, invoicing and business intelligence, so office and field teams work from the same information.&#10;&#10;- Schedule and dispatch with greater visibility. Drag and drop jobs and resources, track vehicles and engineers live, and use ETA alerts to keep customers informed when plans change.&#10;&#10;- Replace paper in the field. The BigChange JobWatch app lets engineers view jobs, complete digital job cards and worksheets, capture electronic signatures and watermarked photos, log expenses and timesheets, and complete driver and vehicle checks.&#10;&#10;- Turn completed work into cash sooner. Move job information back to the office for invoicing and payment collection. Serious Waste Management reports more than 60% less time creating and issuing invoices.&#10;&#10;- Make reporting less labour intensive. Use business intelligence and performance reporting to understand operations. EFT Systems reports saving 30 to 40 reporting hours each month using BigChange with Snowflake Data as a Service and Rathbone Results.&#10;&#10;- Allocate work faster. Baydale Control Systems reports 80% faster job allocation after connecting digital stock records with visibility into vehicle stock.&#10;&#10;- Reduce missed HVAC appointments. EnviroVent reports that automated appointment communications reduced no-access visits from 15% to regularly below its 5% KPI.&#10;&#10;- Automate routine fire and security administration. Specialised Fire \&amp; Security reports that it had already automated around 80% of routine job-management workflows with BigChange.&#10;&#10;- Give customers self-service visibility. A branded portal lets customers request work, check job status, and view service history and documents from any web-enabled device.&#10;&#10;- Connect the systems you already use. BigChange integrates with Sage, Xero, Microsoft Dynamics NAV, QuickBooks and SAP Business One.&#10;&#10;These customer results are specific to each named operation and do not establish typical outcomes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 271 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Simpro Software
- **Location**: Brisbane, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: £14.95
- **Pricing model**: Other
- **Pricing Details**: Vehicle Tracking = £14.95 per vehicle, per month&#10;JobWatch = £69.95 per vehicle, per month&#10;JobWatch Plus = £99.95 per vehicle, per month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Cyprus, France, Ireland, Netherlands, United Kingdom

## Features

- A/B Testing
- AI Copilot
- AI Image-to-Text
- AI Summarization
- API
- API Builder
- Absence & Leave Management
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Address Validation
- Advertising Management
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Assessment Management
- Asset Tracking Software

## Integrations (2 total)

- Sage 50 Accounting
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CMMS Software](https://www.getapp.ca/directory/131/cmms/software)

## Related Categories

- [CMMS Software](https://www.getapp.ca/directory/131/cmms/software)
- [Workforce Management Software](https://www.getapp.ca/directory/267/workforce-management/software)
- [Building Maintenance Software](https://www.getapp.ca/directory/317/building-maintenance/software)
- [Facility Management Software](https://www.getapp.ca/directory/323/facility-management/software)
- [Service Dispatch Software](https://www.getapp.ca/directory/520/service-dispatch/software)

## Alternatives

1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1490 reviews)
2. [Commusoft](https://www.getapp.ca/software/106265/commusoft) — 4.7/5 (212 reviews)
3. [Simpro](https://www.getapp.ca/software/91468/simpro-enterprise) — 3.9/5 (153 reviews)
4. [Zuper](https://www.getapp.ca/software/2047496/zuper) — 4.5/5 (56 reviews)
5. [Loc8](https://www.getapp.ca/software/9612/loc8) — 3.7/5 (123 reviews)

## Reviews

### "Working with Big Change" — 5.0/5

> **Colin** | *July 27, 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I think the best element of this product is that’s it very versatile as it allows you to design it around your current operation. Also the team are constantly releasing useful updates, some of which make life a little easier and some offer productivity gains.
> 
> **Cons**: There nothing really that’s bad here, any elements that were hare to navigate are constantly being updated to make them as user friendly as possible.
> 
> See less, it’s like the solution has integrated well and forms part of our day to day operating model.

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### "BigChange User Experience" — 5.0/5

> **Stephen** | *April 19, 2024* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Has helped reduce alot of pressure points
> 
> **Cons**: Not all the reports appear to tabulate correctly
> 
> Excellent product and the customer support is world class

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### "Optimistically disapointed" — 3.0/5

> **gareth** | *February 1, 2023* | Security & Investigations | Recommendation rating: 1.0/10
> 
> **Pros**: Portal feature is a big bonus. I am finding it hard to find any others at present sorry.
> 
> **Cons**: we have had quite a few problems wit day to day running with Job Wacth and some issues which have been costly to remedy still continue to plague us, duplcation of random maintenece visis for instance, we have approx 6 outstanding issues being looked at
> 
> Big Change have a set way of getting you going, this I feel didnt work when we started (towards the end of Covid rules) I felt completely alone trying to run the company whilst my staff seemingly failed at nearly every task from finance to engineering, all complaing about job watch, I brought this to senior management attation late December when our entire Databse wwas accidently corrpted during a routine upload? We have been offered additional onboarding from \[sensitive content hidden\] totalling 4 days at present but I cannot see the light yet. I am attwending a crucial Meeting on the 8th February I hope something comes from that.

-----

### "Kev's Review of Big Change" — 4.0/5

> **Kev** | *January 5, 2023* | Facilities Services | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Nice bunch of people to deal with2. Reliability and wants to help
> 
> **Cons**: SchedulingStock controlSage 50 cloud integration unreliable so we use sage 50 server based
> 
> A real partnership with a company that listens API links progressing well

-----

### "Whole business can now function as one" — 5.0/5

> **Stacey** | *October 26, 2021* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: Previously we had to use several systems to run our sales team, service department and accounts. This can now all be done as one and each department has access to the whole system. Being able to see what customers have on hire without asking other departments has been key for our sales team.&#10;The quick access to service quotes allows the team to function more efficiently and effectively. Glad we made the decision to change
> 
> **Cons**: Some of the reporting could be improved with the likes of power bi. This would enable management teams to create their own purpose built reports
> 
> Implementation with the on boarding team has been fantastic, they have been extremely helpful. Any issue that occur are quickly resolved with roadcrew who are extremely helpful

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## Links

- [View on GetApp](https://www.getapp.ca/software/115575/jobwatch-powered-by-bigchange)

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| de-AT | <https://www.getapp.at/software/115575/jobwatch-powered-by-bigchange> |
| en | <https://www.getapp.com/operations-management-software/a/jobwatch-powered-by-bigchange/> |
| en-AE | <https://www.getapp.ae/software/115575/jobwatch-powered-by-bigchange> |
| en-AU | <https://www.getapp.com.au/software/115575/jobwatch-powered-by-bigchange> |
| en-CA | <https://www.getapp.ca/software/115575/jobwatch-powered-by-bigchange> |
| en-GB | <https://www.getapp.co.uk/software/115575/jobwatch-powered-by-bigchange> |
| en-IE | <https://www.getapp.ie/software/115575/jobwatch-powered-by-bigchange> |
| en-NZ | <https://www.getapp.co.nz/software/115575/jobwatch-powered-by-bigchange> |
| en-SG | <https://www.getapp.sg/software/115575/jobwatch-powered-by-bigchange> |
| en-ZA | <https://www.getapp.za.com/software/115575/jobwatch-powered-by-bigchange> |
| es | <https://www.getapp.es/software/115575/jobwatch-powered-by-bigchange> |
| es-CL | <https://www.getapp.cl/software/115575/jobwatch-powered-by-bigchange> |
| es-CO | <https://www.getapp.com.co/software/115575/jobwatch-powered-by-bigchange> |
| es-MX | <https://www.getapp.com.mx/software/115575/jobwatch-powered-by-bigchange> |
| fr | <https://www.getapp.fr/software/115575/jobwatch-powered-by-bigchange> |
| fr-BE | <https://fr.getapp.be/software/115575/jobwatch-powered-by-bigchange> |
| fr-CA | <https://fr.getapp.ca/software/115575/jobwatch-powered-by-bigchange> |
| nl | <https://www.getapp.nl/software/115575/jobwatch-powered-by-bigchange> |
| nl-BE | <https://www.getapp.be/software/115575/jobwatch-powered-by-bigchange> |

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