--- description: Detailed reviews on Treatwell based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Treatwell with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Treatwell Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Barbershop Software](/directory/1567/barbershop/software) > [Treatwell](/software/114999/treatwell) # Treatwell Canonical: https://www.getapp.ca/software/114999/treatwell Page: 1 / 13\ Next: [Next page](https://www.getapp.ca/software/114999/treatwell?page=2) > Save time to focus on your talent with Treatwell's smart salon management software, and grow your business effortlessly. Treatwell Business is tailored to salon pros from the worlds of hair, beauty, barbering, and beyond. > > Verdict: Rated **4.4/5** by 284 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Treatwell Make no-shows a thing of the past with automated booking reminders. Manage individual permissions for your team members to instantly control app access. Deliver a personal touch and contact clients directly with built-in email marketing tools. Accept payments quickly and easily using our POS system. Strengthen your existing client relationships and attract new customers with automated marketing tools. Enjoy flexible pricing and find a plan that suits your salon. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 284 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Treatwell - **Location**: London, UK - **Founded**: 2008 ## Commercial Context - **Starting Price**: £195.00 - **Pricing model**: Flat Rate - **Pricing Details**: Contact Treatwell for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Spanish - **Available Countries**: Austria, Belgium, France, Germany, Greece, Guernsey, Ireland, Isle of Man, Italy, Jersey, Lithuania, Netherlands, Portugal, Spain, Switzerland, United Kingdom ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Client Database - Client Management - Client Profiles - Confirmations/Reminders - Contact Database - Credit Card Processing - Customer Database - Customer History ## Integrations (2 total) - Google Calendar - iCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Barbershop Software](https://www.getapp.ca/directory/1567/barbershop/software) ## Related Categories - [Barbershop Software](https://www.getapp.ca/directory/1567/barbershop/software) - [Spa Software](https://www.getapp.ca/directory/69/spa-management/software) - [Salon Software](https://www.getapp.ca/directory/212/salon/software) - [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software) - [Massage Therapy Software](https://www.getapp.ca/directory/975/massage-therapy/software) ## Alternatives 1. [Vagaro](https://www.getapp.ca/software/103275/vagaro) — 4.7/5 (3479 reviews) 2. [Calendly](https://www.getapp.ca/software/102609/calendly) — 4.7/5 (4084 reviews) 3. [Google Calendar](https://www.getapp.ca/software/91461/google-calendar) — 4.8/5 (4021 reviews) 4. [Goldie](https://www.getapp.ca/software/2061688/goldie) — 4.8/5 (1129 reviews) 5. [GlossGenius](https://www.getapp.ca/software/2034787/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Easy to go" — 5.0/5 > **Navjot** | *March 27, 2024* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Easy to bring clients in .. no free sitting > > **Cons**: I love Treatwell and customer service is best and easy to operate > > Over all training with Treatwell is excellent and after that even they give full time to help us . Great support thanks ----- ### "Happy business customer" — 5.0/5 > **Chloe** | *December 5, 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like the marketing efficiency for my local area > > **Cons**: It regularly crashes in its app format using a Samsung phone > > Really happy overall with the impact its had on my business, customer service team are good, only downside is they take a high commission for bookings ----- ### "Awful\!" — 1.0/5 > **Emily** | *January 25, 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The lovely clients you can create, you can add your own clients > > **Cons**: The staff / booking system / review department. > > The more and more I keep using treatwell the more and more I get frustrated. Bearing in mind salons are their main source of income which would make you think they would listen to you, help you. Nooooo all they care about is getting their money. I will definitely look at moving to Fresha who are partner orientated and not money orientated. I was told by 5 different members of staff that clients can’t leave a review after a 1 month period. A client then leaves a review after 3 months, I contact the review team to tell them this is not fair because if someone is really unhappy they wouldn’t wait for 3 months and why would you allow it. He said they policy has always been the same. Honestly the team definitely need some training as they don’t know what they’re doing. The give false information on many different occasions as I’ve witnessed this. They Always side with the clients and they said that this is their policy. Clients can write whatever they like ( a client threatened us ) and this was allowed. There’s definitely no regulations as no one takes it seriously. Treatwell should not be allowed to be run like this, it’s damaging businesses\! ----- ### "Opinioin on treatwell" — 4.0/5 > **Yeliz** | *December 28, 2023* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: Diverse of people use treatwell so you will get a varried clientele > > **Cons**: Payments sometimes are not on the accurate date think on the 16 or 17th regardless we should be paid. And treatwell needs to stop bombarding customers with booking reminders for example if i tap a client by accident and move thir appointment down by 5 mins they will get a text stating your booking has been changed this is unnecessary ----- ### "Treatwell has helped my business grow" — 5.0/5 > **Lauren** | *February 21, 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Very easy to set up and use. I like the notifications straight to my phone and email so I am aware straight away when a booking has been made. Easy to see reports on income. Can use on my phone/app or work computer. Allows 24/7 bookings. > > **Cons**: No form of deposit. It is flexible for clients (which is great) but also allows for last minute cancellations or no shows. They do have prepaid which helps limit the amount of no shows but they can still not turn up with no consequence, leaving gaps in your day. > > Biggest problem when starting self-employeed is gaining new customers, I have found treatwell amazing at attracting new clients and as my reviews and business have grown so have the amount of bookings received through treatwell. The system is easy to use and customer service team have been great with any quieries. Has Definetly helped my business grow and attract clients. Even regular clients love the ease of being able to book on the go, 24/7. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.ca/software/114999/treatwell?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/114999/treatwell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data