--- description: Detailed reviews on OfficeAmp based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OfficeAmp with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OfficeAmp Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [OfficeAmp](/software/114677/officeamp) # OfficeAmp Canonical: https://www.getapp.ca/software/114677/officeamp Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/114677/officeamp?page=2) > OfficeAmp is an office operations \& issue management software for Slack which provides a central location from which to collect, manage \& resolve workplace issues, as well as generally manage all employee requests \& questions \& office tasks within Slack in real time > > Verdict: Rated **4.2/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of OfficeAmp OfficeAmp ensures administrators receive all workplace related issues in one place in Slack, helping admins avoid any unnecessary calls, texts or emails. Issues are categorized and prioritized according to their level of importance, so that admins know which issues to tackle first. OfficeAmp allows admins to define rules so that issues are routed directly to the right person. Admins have complete control and can re-assign issues if they think someone else on the team can handle the problem more effectively. Generate summary reports for individuals or the entire company and gain a quick snapshot of all of the issues reported. Reports can be downloaded as Excel files. OfficeAmp sends issue submitters a notification automatically once their problem has been marked as resolved. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 12 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Anaek - **Location**: Newark, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Standard - $1.25/user/month + $29 fixed fee per month Pro - $2.5/user/month + $39 fixed fee per month 20% discount when billed annual - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, India, Japan, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Automated Routing - Availability Management - Catalog Management - Collaboration Tools - Commenting/Notes - Content Management System (CMS) Software - Customizable Fields - Customizable Forms - Decision Support Software - Drag & Drop - Help Desk Management - Incident Management Software - Knowledge Base Management - Live Chat Software - Macros/Templated Responses ## Integrations (2 total) - Microsoft Teams - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software) - [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software) - [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software) ## Alternatives 1. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3408 reviews) 2. [Freshservice](https://www.getapp.ca/software/91351/freshservice) — 4.5/5 (685 reviews) 3. [JIRA Service Management](https://www.getapp.ca/software/91811/jira-service-management) — 4.5/5 (763 reviews) 4. [SysAid](https://www.getapp.ca/software/90863/sysaid) — 4.5/5 (511 reviews) 5. [Agiloft](https://www.getapp.ca/software/103389/agiloft) — 4.8/5 (38 reviews) ## Reviews ### "Works as advertised" — 4.0/5 > **Verified Reviewer** | *September 7, 2018* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, everyone gets it, simple \& embedded support > > **Cons**: Not enough configuration options, regular nagging reminders ----- ### "Saved me so much time\!" — 5.0/5 > **Piran** | *September 13, 2018* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Slack integrated Easy to use Simple for others to grasp when creating tickets > > **Cons**: I actually don't have any cons with OfficeAmp right now. > > It has been fantastic. OfficeAmp has improved my work life immensely. Being the only person in charge of office infrastructure and IT operations in addition to my full time responsibilities, I received countless direct messages on slack each day requesting access to something, or the wi-fi was down, or to order new equipment. I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly. I would also often read a message, say I'll do it later and then forget about it because the notification was gone. Once I got OfficeAmp, everything became so much easier. Everything is all in once place, I know exactly what the notification is for (since a direct message could be anything) and I can leave the tasks for the down time between my other responsibilities or when I need a break. Heartily recommend OfficeAmp. It is fantastic. ----- ### "Useful office tool, easy and effective for everyone" — 3.0/5 > **Julieta** | *September 10, 2018* | Design | Recommendation rating: 7.0/10 > > **Pros**: OfficeAmp is very easy to use as an admin and as a user. As it doesn't require to make a full ticket or fill any specific form, everyone uses it and I'm receiving everyday more tickets to solve. It provides reports (CSV format) that are excellent for keeping track of numbers. It updates the users on every change of status for each issue. It has a great team behind it as every time I had some problem with it, I contacted the account responsable by email and got an answer really quickly. > > **Cons**: What I least like about it is that every time I solved an issue, and I put Issues on the slack channel to select the right one and update the status, I have to look for it on the full list, even sometimes scroll to the top to get to it, instead of typing the key words and getting it quickly for example. Also, it's required to give explanation when rejecting an issue, and I believe most of the times it is't necessary as the employee already knows the reason or simply because I already have the issue from some other user. > > It was useful to collect in a single place all the requests. It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue. ----- ### "User friendly chat based tool for collaboration at workplace" — 4.0/5 > **Javvad** | *July 27, 2021* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Its well-integrated software, simple and easy to use excellent for creating tickets. All the requests and issues submitted by employees are easily trackable, and the submitter can quickly see the status of their request from the issue tracker board. > > **Cons**: In the slack channel, when updating the status of a ticket one has to scroll the list to find the ticket, if a keyword search functionality could be added it would be great. Secondly, if it can have built-in logic to group similar types of tickets together, that will further enhance its functionality. > > Excellent suite, user friendly and works great in collaborating with the team ----- ### "Great Slack app / office assistanr" — 5.0/5 > **Angelique** | *September 7, 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The Ease of use was one of the best features > > **Cons**: We were very pleased with this slack application > > Office Amp helped solve communication hurdles from staff who wanted to alert us whenever office supplies were low ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/114677/officeamp?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/114677/officeamp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data