About ABC Ignite

ABC Ignite is the premier software solution partner for the fitness industry with over 40 years of proven industry knowledge and technology for the people who move fitness forward.

IGNITE is comprised of six modules: Membership, Insights, Operations, Commerce, Sales, and Engagement. This flexible, scalable and intuitive solution addresses all the jobs to be done in a club and simplifies the business of fitness for club owners, operators, and staff.

IGNITE Membership includes all the solutions needed to successfully and efficiently manage a club's memberships. The new Club Home page provides all details from a member's profile in one screen. Intuitive and user-friendly with quick access options, IGNITE Membership allows staff to multi-task while focusing on providing the best service to members. Integrated with IGNITE Insights, owners and operators have access to actionable insights through visualized dashboards and reports to better understand their member and business.

IGNITE Operations helps a club share information within the club, sell club items with ease, schedule and sell classes and other events, and manage employees. IGNITE Operations and Membership work hand-in-hand and, being intrinsically connected with ABC's new IGNITE Commerce billing and payments engine, provide the most powerful club management solution in the industry.

IGNITE Sales is a sales team enablement and lead management solution that enables clubs to grow their membership and surpass sales goals using a disciplined approach. Sales teams can create automated and trigger-based communications to capture, nurture and convert prospective members and identify and manage upsell opportunities for member retention. Improve the overall sales performance and maximize revenue potential with IGNITE Sales.

IGNITE Engagement is a club branded app that both members and trainers love to use. Members value the convenience of a single app experience to manage their Total Fitness Experience from class and appointment booking and account management to tracking their goals, workouts, habits, nutrition and more. Trainers delight in creating highly curated member experiences providing workouts accessible from anywhere, fitness and lifestyle habits, nutritional guidance, and accountability through regular communications. Build long-lasting relationships at a scale that has never been achievable, making the club essential to the members' fitness journey.

Deploying IGNITE as an integrated suite gives gym owners and operators complete control of their businesses and improves member lifetime value.


Key benefits of ABC Ignite

  • ABC Ignite supports quick and secure member check-in options via biometric fingerprint and barcode key tag, key fob, pin code or name search.
  • Electronic member documents and signature capture enable users to store signed paperless forms and agreements for cancellations, freezes and waivers.
  • ABC Ignite’s scheduling tools enable users to track services, classes and sales opportunities as well as class attendance and appointments accurately online. ABC Ignite supports multiple calendars and location management.
  • An employee portal gives staff members the flexibility to schedule or cancel appointments and identify hours of availability on their own via web or mobile portals.
  • The ABC IGNITE dashboard provides a snapshot of the user’s daily, weekly and monthly goals, allowing them to track their progress with simple graphs and charts.
  • Stay connected to your members with IGNITE Engagement. With member self-management tools, members can track their progress, log meals, create habits, book classes and appointments, and so much more all from your club branded app.
  • Increase new membership and recurring services revenue with marketing automation in IGNITE Sales. Create automated and trigger-based communications to capture, nurture, and convert prospective members and identify and manage upsell opportunities for member rentention.

  • Images

    ABC Ignite Software - Best-in-class Reporting – Unlock the power of best-in-class reporting with our gym management software, delivering insights that drive success and growth for your fitness business.
    ABC Ignite Software - Expand the analytic capabilities of ABC Ignite to make data-backed decisions
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    ABC Ignite Software - Best-in-class Reporting – Unlock the power of best-in-class reporting with our gym management software, delivering insights that drive success and growth for your fitness business.
    ABC Ignite Software - Expand the analytic capabilities of ABC Ignite to make data-backed decisions

    Not sure about ABC Ignite? Compare with a popular alternative

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    US$99.00
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    Features

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    Integrations

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    Ease of Use

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    Value for Money

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    Reviews

    Overall rating

    3.7 /5
    (39)
    Value for Money
    3.7/5
    Features
    3.7/5
    Ease of Use
    3.6/5
    Customer Support Software
    3.8/5

    Already have ABC Ignite?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 39
    Shawnda
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Support and Resources Are Endless!

    Reviewed on 2020-07-10

    With the busy club environment and wearing many hats ABC's technical and client management team...

    With the busy club environment and wearing many hats ABC's technical and client management team makes the member management tasks easy.

    Pros

    The learning tools and resources for navigating the software makes training new staff effortless! As the business has evolved we have been able to configure the software to support our growing offerings.

    Cons

    In comparison to other platforms we have used we have yet to be disappointed in the capabilities of Datatrak.

    Steve
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    The biggest and most experienced - bigger is not always better.

    Reviewed on 2022-05-10

    Overall they were a B+. Stable software, great up-time and availability, good reporting. For our...

    Overall they were a B+. Stable software, great up-time and availability, good reporting. For our single gym the price was pretty steep and when we renewed they did not have any options. Ultimately we found a system that met our needs at a much lower cost for the software and CC fees.

    Pros

    It is a very stable platform with great reporting capabilities. It manages members and payments seamlessly. Although it should since it is the bread and butter of the software.

    Customer support was 24-7 and fantastic. Very quick to respond and very knowledgeable.

    Cons

    The stable platform is based on an older technology so customizations or changes are very difficult. Upgrades were promised based on a new browser based system but they were delayed endlessly. The browser is just a "skin" over the legacy system.
    It worked for our small 24-7 so this is not really a criticism, just a fact if you are looking for cutting edge technology.
    The monthly fees were high and they had add on fees for processing and "system maintenance" fees

    Alternatives Considered

    OBM Gym Management Software, Zen Planner and Gym Insight

    Reasons for Switching to ABC Ignite

    We inherited ABC, but did renew for two terms.
    Zeke
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 2.0 /10

    Highly Don't recommend

    Reviewed on 2023-05-18

    their software is definitely capable - and we haven't seen the new Ignite face lift that modernizes...

    their software is definitely capable - and we haven't seen the new Ignite face lift that modernizes it and would likely make ease of use. however this doesn't matter when I have horrible assistance in creating new reports I need, adjusting many accounts over into new membership types, changing out contracts for me, and just about everything I request that I'm not able to do myself.

    Pros

    Once learning their software I was able to do a lot capacity wise comapred to other software companies I've seen.

    Cons

    The customer service when needing big changes is terrible. my assigned agent was new, and I quickly passed him in knowing about their software only having used it a few months more than him. Many of their higher ups wouldn't even respond to me via email at all until a third email with a bit of attitude about needing a response or what is going on. To this day we are shopping for a new company as we are going one over a month since my initial request to implement a new "additional services" contract to be signed for our new kid zone. I have members signing paper copies currently because i couldn't wait any longer to open up the space.

    Samuel
    Overall rating
    • Industry: Computer Software
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    I used DataTrack as a personal trainer for 2 years to track and record sessions with clients.

    Reviewed on 2018-03-13

    Daily sign ins and scheduling for personal training clients. Updated client files and notes that...

    Daily sign ins and scheduling for personal training clients. Updated client files and notes that could be used for upcoming sessions. Employee income tracking on a weekly basis.

    Pros

    The ease of use with DataTrack was great. Took me less than a day to learn and having a tool that would quickly let me change my schedule was great. Datatrack allowed me to see which of my clients sessions were funded and which werent. This saved me countless hours by not having to check or client payment files.

    Cons

    It can be slow and at times would crash. There were multiple occassions where Datatrack did not save the changes I had made after I had already logged out. The interface would sometimes lag behind payments and not tell if a client had funded sessions for a few days which led to some rescheduling when it wasn't actually necessary. Very rarely though.

    Mikaelah
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best Product for Club Management!

    Reviewed on 2021-05-06

    We have solved nearly every club management issue with ABC. Anytime we have questions or issues...

    We have solved nearly every club management issue with ABC. Anytime we have questions or issues their customer service team is always happy to show us tips and tricks about the software while taking control of our screen so we can see exactly what they are doing.

    Pros

    ABC Fitness Solutions is fantastic for running a gym! From creating memberships, managing employee timesheets, tracking trainer sessions, monitoring door access, and more we could not function without it! Not to mention their customer service representatives are absolutely wonderful to work with! They are so incredibly helpful and go above and beyond each time.

    Cons

    The software version we have tends to be a little outdated as far as aesthetics but we do not have the most current version of the software.

    Showing 5 reviews of 39 Read all reviews

    ABC Ignite FAQs

    Below are some frequently asked questions for ABC Ignite.

    ABC Ignite offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    Contact ABC for detailed pricing information.

    ABC Ignite has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ABC Ignite supports the following languages:

    English

    ABC Ignite supports the following devices:

    ABC Ignite integrates with the following applications:

    InTouch CRM, Perkville

    ABC Ignite offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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