About ABC Fitness Solutions
ABC Fitness Solutions is the premier software solution partner for the fitness industry with over 40 years of proven industry knowledge. ABC's next generation club management solution, IGNITE, is technology for the people who move fitness forward.
IGNITE is comprised of six modules: Membership, Insights, Operations, Commerce, Sales, and Engagement. This flexible, scalable and intuitive solution addresses all the jobs to be done in a club and simplifies the business of fitness for club owners, operators, and staff.
IGNITE Membership includes all the solutions needed to successfully and efficiently manage a club's memberships. The new Club Home page provides all details from a member's profile in one screen. Intuitive and user-friendly with quick access options, IGNITE Membership allows staff to multi-task while focusing on providing the best service to members. Integrated with IGNITE Insights, owners and operators have access to actionable insights through visualized dashboards and reports to better understand their member and business.
IGNITE Operations helps a club share information within the club, sell club items with ease, schedule and sell classes and other events, and manage employees. IGNITE Operations and Membership work hand-in-hand and, being intrinsically connected with ABC's new IGNITE Commerce billing and payments engine, provide the most powerful club management solution in the industry.
IGNITE Sales is a sales team enablement and lead management solution that enables clubs to grow their membership and surpass sales goals using a disciplined approach. Sales teams can create automated and trigger-based communications to capture, nurture and convert prospective members and identify and manage upsell opportunities for member retention. Improve the overall sales performance and maximize revenue potential with IGNITE Sales.
IGNITE Engagement is a club branded app that both members and trainers love to use. Members value the convenience of a single app experience to manage their Total Fitness Experience from class and appointment booking and account management to tracking their goals, workouts, habits, nutrition and more. Trainers delight in creating highly curated member experiences providing workouts accessible from anywhere, fitness and lifestyle habits, nutritional guidance, and accountability through regular communications. Build long-lasting relationships at a scale that has never been achievable, making the club essential to the members' fitness journey.
Deploying IGNITE as an integrated suite gives gym owners and operators complete control of their businesses and improves member lifetime value.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of ABC Fitness Solutions
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of ABC Fitness Solutions: 41
Alternatives
Gym Insight
Mindbody
MotionSoft
OBM Gym Management Software
Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Support and Resources Are Endless!
Reviewed on 7/10/2020
With the busy club environment and wearing many hats ABC's technical and client management team...
With the busy club environment and wearing many hats ABC's technical and client management team makes the member management tasks easy.
Pros
The learning tools and resources for navigating the software makes training new staff effortless! As the business has evolved we have been able to configure the software to support our growing offerings.
Cons
In comparison to other platforms we have used we have yet to be disappointed in the capabilities of Datatrak.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
The biggest and most experienced - bigger is not always better.
Reviewed on 5/10/2022
Overall they were a B+. Stable software, great up-time and availability, good reporting. For our...
Overall they were a B+. Stable software, great up-time and availability, good reporting. For our single gym the price was pretty steep and when we renewed they did not have any options. Ultimately we found a system that met our needs at a much lower cost for the software and CC fees.
Pros
It is a very stable platform with great reporting capabilities. It manages members and payments seamlessly. Although it should since it is the bread and butter of the software.
Customer support was 24-7 and fantastic. Very quick to respond and very knowledgeable.
Cons
The stable platform is based on an older technology so customizations or changes are very difficult. Upgrades were promised based on a new browser based system but they were delayed endlessly. The browser is just a "skin" over the legacy system.
It worked for our small 24-7 so this is not really a criticism, just a fact if you are looking for cutting edge technology.
The monthly fees were high and they had add on fees for processing and "system maintenance" fees
Reasons for Switching to ABC Fitness Solutions
We inherited ABC, but did renew for two terms.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Poor software management and system support
Reviewed on 3/23/2022
They are doing billing and access control at an acceptable level.
However, tech support, reports,...
They are doing billing and access control at an acceptable level.
However, tech support, reports, point of sale, data entry, member portal, and retention are all below standard performance or nonexistant.
Pros
Captures membership data
Access control
Billing daily
Cons
Poor/no support for gym owners
Lack of response from management team
Poor data reports
Cumbersome and not user friendly
Poor tech support
Long hold time no solutions to ongoing problems
Reasons for Choosing ABC Fitness Solutions
Billing issues and rising costsReasons for Switching to ABC Fitness Solutions
Billing processes- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Utilized DataTrak in health club setting for membership base.
Reviewed on 11/10/2017
Pros
DataTrak is extremely reliable program, there has never been a loss of data and you are informed in advance of any down time for maintenance, which is rare. The software is a bit dated aesthetically, but it functions very well. Their customer service is great. I managed a 24 hour facility and members would swipe in with their keytag. When our door stopped functioning, support was on the issue right away and extremely helpful. I've called multiple times about member issues and every time the customer service team responds quickly and always has a positive attitude.
Cons
The only time this software is difficult is when you're dealing with reporting. Creating or editing reports can be time consuming and is not user friendly.
- Industry: Health, Wellness & Fitness
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Very slow software!
Reviewed on 11/6/2020
it's okay- i am not sure if there is a better/ faster platform out there but if there was, i would...
it's okay- i am not sure if there is a better/ faster platform out there but if there was, i would love to try it out!
Pros
I like that it is able to hold all of the information from our members for all of our gyms. We have a lot of locations and you are able to locate any member from any location
Cons
it is super slow!!! i know it is usally processing a million things at once but we constantly have it freeze up on us when we are in the middle of something. also, when it freezes we are unable to basically anything since all of our business goes through there
ABC Fitness Solutions FAQs
Below are some frequently asked questions for ABC Fitness Solutions.Q. What type of pricing plans does ABC Fitness Solutions offer?
ABC Fitness Solutions offers the following pricing plans:
- Starting from:
- Free Trial: Available
Contact ABC for detailed pricing information.
Q. Who are the typical users of ABC Fitness Solutions?
ABC Fitness Solutions has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ABC Fitness Solutions support?
ABC Fitness Solutions supports the following languages:
English
Q. Does ABC Fitness Solutions support mobile devices?
ABC Fitness Solutions supports the following devices:
Q. What other apps does ABC Fitness Solutions integrate with?
ABC Fitness Solutions integrates with the following applications:
InTouch CRM, Netchex, Perkville
Q. What level of support does ABC Fitness Solutions offer?
ABC Fitness Solutions offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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