About Datagate

Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.

Key benefits of Datagate

• Datagate can be integrated with ConnectWise Manage as well as accounting systems such as Quickbooks, allowing users to share data with the applications they already use.

• The optional white-label customer portal lets MSPs provide their clients with access to their usage data and invoices through a branded interface.

• Integration with the CCH SureTax calculation engine ensures that applicable telecommunications taxes are calculated accurately for customers located in multiple tax jurisdictions.

• Datagate allows MSPs to manage pricing and billing for a range of telecommunications services including unified communications, cellular, VoIP, tolls, data plans, and more.

• Service usage data is gathered and aggregated from multiple sources, providing users with a unified data format for rating, pricing, and bundling communications services.

Devices

Business size

S M L

Markets

Australia, Canada, United States

Supported Languages

English

Images

Datagate is able to plug into any Telecom Provider and lets you create virtually any pricing plan. Datagate also integrates directly with ConnectWise Manage to eliminate rekeying. Our tax engine integrations allow you to be compliant in the US and Canada!
The Datagate dashboard gives you an overview of billing by period. As Datagate collects and processes CDR information automatically, it checks to make sure everything is setup correctly.
Invoicing with Datagate is extremely simple! Simply select a "To Date" and Datagate will generate all eligible invoices in seconds. The bulk invoicing will save you countless hours every month!
After invoices are generated, you can easily send them out to your customers, export them to you other systems and perform a variety of other actions. Our modern UI is designed around simplicity to make billing a breeze every month.
In Datagate you can bill both usage based as well as non-usage based items. To save time, you can setup Product Templates (such as this voice bucket) that can be assigned quickly to new customers.
Our integrations keep growing! Our mission is to make the lives of our customers as easy as possible by integrating to many of the tools they might already be using. Major integrations include ConnectWise, QuickBooks, Xero and ConnectBooster.
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Datagate video
Datagate video
Datagate screenshot: Datagate is able to plug into any Telecom Provider and lets you create virtually any pricing plan. Datagate also integrates directly with ConnectWise Manage to eliminate rekeying. Our tax engine integrations allow you to be compliant in the US and Canada! Datagate screenshot: The Datagate dashboard gives you an overview of billing by period. As Datagate collects and processes CDR information automatically, it checks to make sure everything is setup correctly. Datagate screenshot: Invoicing with Datagate is extremely simple! Simply select a "To Date" and Datagate will generate all eligible invoices in seconds. The bulk invoicing will save you countless hours every month! Datagate screenshot: After invoices are generated, you can easily send them out to your customers, export them to you other systems and perform a variety of other actions. Our modern UI is designed around simplicity to make billing a breeze every month. Datagate screenshot: In Datagate you can bill both usage based as well as non-usage based items. To save time, you can setup Product Templates (such as this voice bucket) that can be assigned quickly to new customers. Datagate screenshot: Our integrations keep growing! Our mission is to make the lives of our customers as easy as possible by integrating to many of the tools they might already be using. Major integrations include ConnectWise, QuickBooks, Xero and ConnectBooster.

Features

Total features of Datagate: 48

  • ACH Payment Processing
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Billing for Data
  • Billing for Voice
  • Carrier Access Billing
  • Client Portal
  • Contact Database
  • Customizable Billing
  • Customizable Branding
  • Customizable Invoices
  • Data Import/Export
  • Design Management
  • ERP
  • Email Management Software
  • Flexible Rate Tables
  • Hourly Billing
  • Internet
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Knowledge Base Management
  • Labeling
  • Mobile Alerts
  • Mobile Line Compatibility
  • Mobile Payments
  • Multi-Currency
  • Multiple Data Sources
  • Online Invoicing
  • Online Payments
  • Payment Processing Software
  • Post-Paid Systems
  • Pre-Paid Systems
  • Price / Margin Management
  • Rating Engine
  • Real Time Notifications
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Self Service Portal
  • Tax Calculation
  • Third Party Integrations
  • Usage Tracking/Analytics
  • VoIP Software

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Reviews

Overall rating

5 /5
(2)
Value for Money
5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
5/5

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Showing 5 reviews of 2
Eric W.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Datagate greatly optimized our VoIP billing!

Reviewed on 2020-10-21

Bottom line is we save a bunch of time, our customers received great traditional telephony style...

Bottom line is we save a bunch of time, our customers received great traditional telephony style bills and our vendors support and enjoy working through the Datagate platform.

Pros

We have been using Datagate for years and have found many improvements in our business processes. The primary reason we made the switch to Datagate was for our telephony/VoIP billing to sync the invoicing data to Connectwise. Prior to Datagate we had to manually enter data each month which was not scalable. We also had several monthly compliance reporting requirements that took a great deal of time to put together and Datagate’s reporting greatly simplified that process and saved us many hours per month. Last we have appreciated Datagate’s support team who do a great job of getting in meetings with us to tackle new processes or direction of our VoIP billing.

Cons

Early on we had some bumps as the Connectwise integration was built, but that was years ago and its been great since.

Response from Datagate

Thank you for this review Eric. We are glad to hear of your success in VoIP billing with Datagate and ConnectWise. Much appreciated.

Bob B.
Overall rating
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

President

Reviewed on 2020-10-09

It has been a very pleasant experience and I am very happy with the end result.

It has been a very pleasant experience and I am very happy with the end result.

Pros

Ability to integrate with ConnectWise, QuickBooks online & Connectbooster

Cons

Some of the integration steps are currently manual - (sync with ConnectWise). But I am working with Datagate to automate these processes.

Response from Datagate

Thank you Bob, we appreciate your feedback and its great that you are having a good experience using Datagate telecom billing integrated with ConnectWise Manage, QuickBooks Online and ConnectBooster.
We give careful consideration to all suggestions from our clients, to further improve our product. As a result of your suggestion, the automatic ConnectWise synch is now on our product roadmap, so Datagate users in future will not need to press a button to trigger it.

Datagate FAQs

Below are some frequently asked questions for Datagate.

Datagate offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Datagate for full pricing information.

We do not have any information about Datagate features

Datagate has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Datagate supports the following languages:

English

Datagate supports the following devices:

Datagate integrates with the following applications:

ConnectWise Manage, MYOB Essentials, QuickBooks Online Advanced, Xero

Datagate offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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