ScaleFactor

ScaleFactor

Daily automated bookkeeping & cash visibility

4.2/5 (17 reviews)

ScaleFactor Overview

What is ScaleFactor?

ScaleFactor is a smart accounting and finance platform which provides business owners, managers, and entrepreneurs with the tools to automate complex bookkeeping tasks, and translate financial data into meaningful business insights. Users can manage bill pay and invoicing, cash, compliance and tax, and get real-time visibility into the business with detailed financial reports and insights.

Manage business finances using ScaleFactor's AI-powered processes which categorize financial transactions in real time, helping to improve the organization’s financial health with consistent, accurate books. Machine learning tools analyze all bookkeeping data and transactions, and users can plug in transaction details into ScaleFactor’s smart transaction cards to stay organized and track cash flow. Users can manage multiple bank accounts with connected account visibility across all key accounts to see how much is being spent and where.

Automatic bill processing helps keep cash flowing with features for same-day ACH bill pay and check uploading, built-in digital invoicing, and cash flow visibility via customizable dashboards. ScaleFactor’s compliance calendar allows organizations to manage and track federal and state compliance requirements and tax rules, with alerts to notify users of upcoming deadlines to help navigate tax requirements at every level, and avoid fines.

Manage and view future cash in and cash out activities and build hypothetical scenarios with ScaleFactor to see how a potential decision could impact current positions as well as projections. The cash vision calendar gives users an idea of their cash flow at a monthly glance. ScaleFactor evaluates the organization’s financial data to provide detailed reports and insights, including widget-based dashboards to fit business needs.

ScaleFactor Overview

Pricing

Starting from
$399.00/month

Pricing options

Free Trial
Subscription
Value for money

Get Started: starting at $399 per month

Growing Business: starting at $699 per month

Scaling Business: starting at $999 per month


ScaleFactor Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Screenshots

ScaleFactor screenshot: Drag and drop widgets as needed to bring the business’ most important information to one convenient spot
ScaleFactor screenshot: Drag and drop widgets as needed to bring the business’ most important information to one convenient spot ScaleFactor screenshot: Plug in transaction details with ScaleFactor’s transaction cards to stay organized and track cash flow ScaleFactor screenshot: See cash projections up to 6 months out in snapshot, calendar and granular views ScaleFactor screenshot: Keep cash flowing with same-day ACH bill pay, check options and intuitive invoicing capabilities ScaleFactor screenshot: ScaleFactor provides monthly reports that go beyond Profit and Loss, providing explanations for the cause of any changes ScaleFactor screenshot: See future cash in and cash out activity to get a pulse on how the business is doing today and how it’s set to perform in the future ScaleFactor screenshot: ScaleFactor’s compliance calendar helps users track and manage federal and state compliance requirements ScaleFactor screenshot: Marge is ScaleFactor’s chatbot and a personal financial assistant who can answer over 90 questions and can submit tickets to dedicated experts ScaleFactor screenshot: Upload receipts straight into ScaleFactor via mobile device

ScaleFactor Reviews

ScaleFactor Reviews

Overall rating
4.2
/
5
Excellent
8

Very good
6

Average
2

Poor
0

Terrible
1

Value for Money
4.4
Features
4.2
Ease of Use
4.2
Customer Support
4.6
82% recommended this app
Joseph S.

Great software, great support, great results.

Great - the team was efficient on getting me onboarded, the process wasn't nearly as painful as I thought. The service has been great, love the new features they are adding. Three years as a customer and running!


Jennifer G.

Great Bookkeeping and Accounting Services That Grow With Your Business

We love the platform and have been exceptionally happy with the level of service for our bookkeeping needs. When we have required additional services as we grow, like outsourced CFO services, they've been supportive and have recommended the best of the best providers in their network for us to work with. I trust ScaleFactor and highly recommend working with them for bookkeeping services.


Kelly G.

Good Intentions... Some Details Lost

Good people and I really like the concept. I understand there will be glitches anytime a new software is implemented. However, it seems like trouble shooting is being done in a reactive vs. proactive nature.


Guillermo C.

From Worst to First

We are systematizing our accounting part of our business. Since we are such a small business every person in our office wares many hats. Scalefactor allows our CFO in making sure our business is financially meetings its goals versus daily data entries.


Justin W.

One of the best software investments our team has made

Overall, I'd highly recommend ScaleFactor for anyone looking for an accounting solution. The result for us has been clean books and peace of mind. Price is fair as well.


Joseph S.
Industry: Computer Software
Company size: 13-50 Employees

Great software, great support, great results.

Used Monthly for 2+ years
Reviewed on 2/19/2019
Review Source: Capterra

Great - the team was efficient on getting me onboarded, the process wasn't nearly as painful as I thought. The service has been great, love the new features they are adding. Three years as a customer and running!

Pros

They make it really easy to onboard and handle all my accounting and booking. Once they are up and running they handle all my bookkeeping and accounting, giving me clean, accurate P&Ls every months as well as other insightful reports. Occasionally they ping me for clarification but usually only takes 5-10 minutes. More time growing less time with accounting.

Cons

Sometimes I wish the pricing would be more variable instead of a fixed cost as we are seasonal but understand the difficulty in that.

Response from ScaleFactor

Hi Joseph! First of all, thank you so much for your positive review. Our customer feedback helps us improve our business and our products, so we really appreciate you taking the time to share your thoughts. We're so glad that our products have helped you to spend more time growing your business for the past three years! If you have any ideas on how we can improve our software, please let us know at [email protected] We would love to make your experience even better! Thanks again! - Hannah

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jennifer G.
Industry: Higher Education
Company size: 2-10 Employees

Great Bookkeeping and Accounting Services That Grow With Your Business

Used Other for 1+ year
Reviewed on 2/22/2019
Review Source: Capterra

We love the platform and have been exceptionally happy with the level of service for our bookkeeping needs. When we have required additional services as we grow, like outsourced CFO services, they've been supportive and have recommended the best of the best providers in their network for us to work with. I trust ScaleFactor and highly recommend working with them for bookkeeping services.

Pros

ScaleFactor is constantly developing and adapting client dashboards and reporting in the platform, providing versatile data that supports better decision making for our business. This is the complete opposite experience we had with QBO, although we still require Quickbooks as a business, QBO dashboards haven't significantly changed over time and aren't customizable to show us what we need to know in real-time to make better business decisions. ScaleFactor provides us with real-time reporting capabilities and often interviews us to make sure they're capturing actionable and critical data points that are most important to the services industry and our business. Having this type of data at our fingertips saves us time and keeps us out of Excel.

Cons

I would like to have more training available for the platform available so I understand the full capabilities of the tool. The tool seems to be growing quickly, which is awesome, but as a busy business owner I feel like the platform has developed many more capabilities since we became a client and we aren't currently using its full capabilities.

Response from ScaleFactor

Hi Jennifer! First off, thank you so much for leaving us a positive review. We are thrilled to hear that our reports and data insights have helped save you time to focus more on your business. We just launched our help center which we hope will be helpful in learning how to use ScaleFactor's platform. You can access that here: https://help.scalefactor.com/. Also, we are actively working on finding ways to better educate our users and help them stay up to date with our software capabilities, so stay tuned for that! Again, thank you for taking the time and please let us know if you have any other feedback at [email protected] - Hannah

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kelly G.
Industry: Furniture
Company size: 2-10 Employees

Good Intentions... Some Details Lost

Used Daily for 6-12 months
Reviewed on 12/23/2019
Review Source: Capterra

Good people and I really like the concept. I understand there will be glitches anytime a new software is implemented. However, it seems like trouble shooting is being done in a reactive vs. proactive nature.

Pros

Like the all online structure. Bill.com has been great.

Cons

Unfortunately it seems like I catch the errors when I am hoping the Scale Factor team would catch them or at least raise a question about a transaction's proper disposition before booking the transaction in QBO. This means I have to review QBO at a level of detail which somewhat defeats the time savings purpose of the move to Scale Factor. I'd much rather have a bunch of questions put into my dashboard so the disposition of each transaction can be made correctly the first time, rather than correcting an error (assuming the error is caught) after the fact.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Guillermo C.
Industry: Construction
Company size: 2-10 Employees

From Worst to First

Used Daily for 6-12 months
Reviewed on 2/24/2020
Review Source: Capterra

We are systematizing our accounting part of our business. Since we are such a small business every person in our office wares many hats. Scalefactor allows our CFO in making sure our business is financially meetings its goals versus daily data entries.

Pros

Once all the bugs were cleared up we like the integration this software has with QB and another POS system we use called Service Fusion. It has freed up a lot of our CFO's time in not doing so much data entries. Her time is now spent more on tracking our budget and keeping a pulse on our KTI's and P&L's.

Cons

The initial start was a bit rough. We had to really meet with the Scalefactor team a lot. It was not until a manager stepped in that we saw a change. Once that happened it was like going from driving a 1985 Corolla to a 2019 Ferrari. Thanks [SENSITIVE CONTENT HIDDEN]

Response from ScaleFactor

Hi Guellermo, thanks for your feedback. We are glad you're enjoying your experience with ScaleFactor and that your CFO is able to spend her time more strategically. We appreciate your business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Justin W.
Industry: Food & Beverages
Company size: 2-10 Employees

One of the best software investments our team has made

Used Weekly for 6-12 months
Reviewed on 7/26/2019
Review Source: Capterra

Overall, I'd highly recommend ScaleFactor for anyone looking for an accounting solution. The result for us has been clean books and peace of mind. Price is fair as well.

Pros

Most software product are truly just software with little backbone behind it. Outputs are only as good as the inputs but sometimes teams don't have the capability to create good inputs. ScaleFactor has been amazing because they have a full team supporting our account behind the software. They've been swift in responding to requests or questions, and overall we haven't had to think about our accounting systems since we completed onboarding.

Cons

Like with any financial related software, it's tough to trust the numbers you see without necessarily knowing how they were derived. Sometimes financial accounts disconnect which would mean the numbers are not true anymore. Fortunately the team is quick to let you know, but it's still up to you to reconnect.

Response from ScaleFactor

Thanks for the great review, Justin! Peace of mind is what we're after, and we're so happy you've found it with ScaleFactor.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.4/10
Based on 17 user ratings
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ScaleFactor Pricing

ScaleFactor Pricing

Starting from
$399.00/month
Free Trial
Subscription
Value for money

Get Started: starting at $399 per month

Growing Business: starting at $699 per month

Scaling Business: starting at $999 per month

Get Started: starting at $399 per month

Growing Business: starting at $699 per month

Scaling Business: starting at $999 per month

Value for Money
4.4/5
Based on 17 user ratings
Compare value for money rating with alternatives
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ScaleFactor Features

ScaleFactor Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.2/5
Based on 17 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for ScaleFactor

Additional information for ScaleFactor

Key features of ScaleFactor

  • Accounts payable
  • Accounts receivable
  • Accrual accounting
  • Automated real-time bookkeeping
  • Automatic billing
  • Bill pay
  • Billing portal
  • Budgeting/forecasting
  • Cash accounting
  • Cash management
  • Class tracking
  • Customizable invoices
  • Dashboards
  • Financial reporting
  • General Ledger entry
  • Hourly billing
  • Invoice history
  • Mobile payments
  • Online invoicing
  • Online payments
  • Overpayment processing
  • Payment processing
  • Project billing
  • Project costing
  • Project costing
  • Purchase orders
  • Quarterly reporting
  • Recurring/subscription billing
  • State sales tax filing
  • Tax compliance calendar
  • Tax compliance calendar
  • Tax filing and forecasting (TaxMax)
  • Tax management

Benefits

  • Manage business finances using ScaleFactor's AI-powered processes which categorize financial transactions in real time, with machine learning to analyze all bookkeeping data and transactions.

  • Rest assured knowing accounts are always accurate, accessible, and healthy. Get valuable insights, budget control and reports automatically delivered to the inbox.

  • See exactly where the business is with hourly updates and a customizable dashboard with drag and drop widgets for meaningful data at-a-glance.

  • Gain financial control and strategically grow the business by building hypothetical scenarios which show exactly how decisions could impact the company's cash position and projections.

  • ScaleFactor integrates with existing systems, banking and credit card accounts, HR systems, and even contractors and vendors to fully automate monthly bookkeeping tasks.

  • ScaleFactor FAQs

    ScaleFactor FAQs

    Below are some frequently asked questions for ScaleFactor.

    Q. What type of pricing plans does ScaleFactor offer?

    ScaleFactor offers the following pricing plans:

    Starting from: $399.00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Get Started: starting at $399 per month Growing Business: starting at $699 per month Scaling Business: starting at $999 per month

    Q. What are the main features of ScaleFactor?

    ScaleFactor offers the following features:

    • Accounts payable
    • Accounts receivable
    • Accrual accounting
    • Automated real-time bookkeeping
    • Automatic billing
    • Bill pay
    • Billing portal
    • Budgeting/forecasting
    • Cash accounting
    • Cash management
    • Class tracking
    • Customizable invoices
    • Dashboards
    • Financial reporting
    • General Ledger entry
    • Hourly billing
    • Invoice history
    • Mobile payments
    • Online invoicing
    • Online payments
    • Overpayment processing
    • Payment processing
    • Project billing
    • Project costing
    • Project costing
    • Purchase orders
    • Quarterly reporting
    • Recurring/subscription billing
    • State sales tax filing
    • Tax compliance calendar
    • Tax compliance calendar
    • Tax filing and forecasting (TaxMax)
    • Tax management

    Q. Who are the typical users of ScaleFactor?

    ScaleFactor has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does ScaleFactor support?

    ScaleFactor supports the following languages:

    English

    Q. What type of pricing plans does ScaleFactor offer?

    ScaleFactor has the following pricing plans:

    Subscription

    Q. Does ScaleFactor support mobile devices?

    ScaleFactor supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does ScaleFactor integrate with?

    ScaleFactor integrates with the following applications:

    Abacus, Gusto, QuickBooks, QuickBooks Online, Salesforce Sales Cloud, Stripe, Xero

    Q. What level of support does ScaleFactor offer?

    ScaleFactor offers the following support options:

    Online Support, Phone Support, Video Tutorials