---
description: Detailed reviews on Lost and Found Manager based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Lost and Found Manager with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lost and Found Manager Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Lost and Found Software](/directory/1529/lost-and-found/software) > [Lost and Found Manager](/software/114133/lost-and-found-manager)

# Lost and Found Manager

Canonical: https://www.getapp.ca/software/114133/lost-and-found-manager

> Lost and Found Software from Have it Back is a web-based platform solution for the administration of lost and found property services, allowing businesses and public facilities to connect into a global lost and found network, to catalog found items, match them to owners, handle returns and more.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Lost and Found Manager

Have it Back's cloud-based Lost and Found Software connects into a large global lost and found repository, utilizing smart matching to automatically pair found items back with owners using probability-based algorithms.The system provides image recognition technology that automatically identifies the type of found item, physical description, branding, serial numbers, any ID information and also location data pertaining to where the item was found.Customer communication is assisted by an integrated online chat module that allows administrators to authenticate matched items with rightful owners without the need for making phone calls, sending emails or posting letters etc.

The Return Handling Gateway provides a payment processing and shipping management hub for the return of lost and found items, partnering with multiple shipment providers while also handling the billing of fees and generation of shipping labels.

Self-service access supports public-facing engagement with the process, while mobile optimization and the native Have it Back - Lost and Found app for Android devices allows for active search of lost items while on the move.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Have it Back
- **Location**: Frankfurt am Main, Germany
- **Founded**: 2015

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Free to use up to 1,500 entries per year
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Catalan, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Liechtenstein, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Singapore and 6 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Built-In Database
- Categorization/Grouping
- Chat/Messaging
- Claims Management Software
- Cross-Database Search
- Customizable Categories
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Data Verification
- Document Management Software
- Email Alerts
- Fraud Detection
- Historical Reporting
- Image Recognition

## Integrations (1 total)

- Microsoft Azure

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Lost and Found Software](https://www.getapp.ca/directory/1529/lost-and-found/software)

## Alternatives

1. [FindMyLost](https://www.getapp.ca/software/2047971/findmylost) — 4.7/5 (6 reviews)
2. [Troov](https://www.getapp.ca/software/2035099/troov) — 4.7/5 (13 reviews)
3. [it'sFOUND](https://www.getapp.ca/software/121139/itsfound) (0 reviews)
4. [BOUNTE](https://www.getapp.ca/software/2049508/bounte) (0 reviews)
5. [ReclaimHub](https://www.getapp.ca/software/114131/reclaimhub) — 4.0/5 (2 reviews)

## Reviews

### "A++ for service, features and usability" — 5.0/5

> **Anna** | *March 27, 2020* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: Our cusotmers of course appreciate the increased return rate. For us, the software really decreased the amount of time and effort we have to put into matching found property with their owners. That gives us so much more time to serve our cusotmers. The features I'd like to point out are image recognition (take a picture of an item and the technology actually recognizes and categorizes it), automatic matching of items and owners and the return portal (shipping + payment).
> 
> **Cons**: There could be more languages offered, though this seems to be an issue being tackled at the moment.
> 
> Great contact with the software team who are keen to assist and even implement new functions or customize certain parts to make our work easier.

-----

### "Can only fully recommend for international airport environment" — 5.0/5

> **Jörg** | *December 11, 2020* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: Great team behind the software that helped us really customise everything exactly how we needed it.
> 
> **Cons**: We didn't want the solution hosted on AWS, which was finally possible, but only after long discussions
> 
> Very nice piece of software and a very enthusiastic team that always has an open ear for updates, new features or improvements that then actually get done.

## Links

- [View on GetApp](https://www.getapp.ca/software/114133/lost-and-found-manager)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/114133/lost-and-found-manager> |
| de-AT | <https://www.getapp.at/software/114133/lost-and-found-manager> |
| en | <https://www.getapp.com/operations-management-software/a/lost-and-found-manager/> |
| en-AE | <https://www.getapp.ae/software/114133/lost-and-found-manager> |
| en-AU | <https://www.getapp.com.au/software/114133/lost-and-found-manager> |
| en-CA | <https://www.getapp.ca/software/114133/lost-and-found-manager> |
| en-GB | <https://www.getapp.co.uk/software/114133/lost-and-found-manager> |
| en-IE | <https://www.getapp.ie/software/114133/lost-and-found-manager> |
| en-NZ | <https://www.getapp.co.nz/software/114133/lost-and-found-manager> |
| en-SG | <https://www.getapp.sg/software/114133/lost-and-found-manager> |
| en-ZA | <https://www.getapp.za.com/software/114133/lost-and-found-manager> |
| es | <https://www.getapp.es/software/114133/lost-and-found-manager> |
| es-CL | <https://www.getapp.cl/software/114133/lost-and-found-manager> |
| es-CO | <https://www.getapp.com.co/software/114133/lost-and-found-manager> |
| es-MX | <https://www.getapp.com.mx/software/114133/lost-and-found-manager> |
| fr | <https://www.getapp.fr/software/114133/lost-and-found-manager> |
| fr-BE | <https://fr.getapp.be/software/114133/lost-and-found-manager> |
| fr-CA | <https://fr.getapp.ca/software/114133/lost-and-found-manager> |
| nl | <https://www.getapp.nl/software/114133/lost-and-found-manager> |
| nl-BE | <https://www.getapp.be/software/114133/lost-and-found-manager> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Lost and Found Manager","description":"Lost and Found Manager is an online, cloud-based facility services solution that sits within the global Have it Back lost and found community. This worldwide meta-search engine and dedicated virtual platform assists private individuals and organizations with placing lost items back into the hands of rightful owners. Lost and Found Manager provides an administrative front-end for cataloging items and public inquiries, making matches, while also handling the logistics of processing returns. Found items can be added initially using a field-based form or via an image recognition system that automatically identifies item type, brand, color, model etc and location where the object was found. \n\nLost item inquiry forms can be integrated into websites via iFrame to assist customers, before smart matching uses probability to automatically suggest likely ownership. Communication and authentication is aided here with integrated online chat capabilities while any handover of matched items to owners or authorized third parties is recorded with the software's document management functionality. Additionally, the Handling Gateway supports the shipping and payment process (where necessary) with the documented billing of fees and also the generation of shipping labels. Other notable features within the Lost and Found Software include a task list for defining specific procedures around particular items, customizable categories, history tracking, plus role-based user management. An auction and charity module also allows organizations to set up auction or charitable packages of unclaimed items, exportable as Excel spreadsheets, that can then be re-imported where required after the event.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ab7d2d34-20b8-49b6-9601-4c2c0dea2119.png","url":"https://www.getapp.ca/software/114133/lost-and-found-manager","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/114133/lost-and-found-manager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Lost and Found Software","position":2,"item":"/directory/1529/lost-and-found/software","@type":"ListItem"},{"name":"Lost and Found Manager","position":3,"item":"/software/114133/lost-and-found-manager","@type":"ListItem"}],"@id":"https://www.getapp.ca/software/114133/lost-and-found-manager#breadcrumblist"}]}
</script>