--- description: Detailed reviews on JumpCloud based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare JumpCloud with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: JumpCloud Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [AI Governance Tools](/directory/5257/ai-governance-tools/software) > [JumpCloud](/software/114127/jumpcloud-daas) # JumpCloud Canonical: https://www.getapp.ca/software/114127/jumpcloud-daas Page: 1 / 13\ Next: [Next page](https://www.getapp.ca/software/114127/jumpcloud-daas?page=2) > JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere. > > Verdict: Rated **4.6/5** by 292 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of JumpCloud Securely manage and connect user identities to multiple IT resources including systems, applications, networks, and files, regardless of platform, protocol, provider, or location. Eliminate the insecure practice of sharing passwords and SSIDs, and integrate WiFi and VPN appliances to leverage each users’ individual credentials and group membership for appropriate authorization. Get access to system management capabilities from a single browser-based admin console. Enforce policies, execute ad-hoc scripts, authenticate users, and set password requirements. Streamline authentication and authorization for web and on-premises applications with JumpCloud’s SAML 2.0 and LDAP protocols, including additional IT resources such as printers and phone directories. Connect NAS appliances, Samba file servers, and cloud storage to JumpCloud’s virtual LDAP service to secure access to users' files, home directories, and other data assets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 292 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland and 6 more ## Features - API - Access Certification - Access Control - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Administrative Reporting - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Access Control - Application Management - Application Security - Approval Process Control - Asset Lifecycle Management - Asset Tracking Software - Audit Management ## Integrations (7 total) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [AI Governance Tools](https://www.getapp.ca/directory/5257/ai-governance-tools/software) ## Related Categories - [AI Governance Tools](https://www.getapp.ca/directory/5257/ai-governance-tools/software) - [MDM Solutions](https://www.getapp.ca/directory/613/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.getapp.ca/directory/3787/unified-endpoint-management-uem/software) - [Managed Service Providers (MSP) Software](https://www.getapp.ca/directory/645/managed-service-providers-msp/software) - [Compliance Software](https://www.getapp.ca/directory/243/compliance/software) ## Alternatives 1. 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[Rippling](https://www.getapp.ca/software/112141/rippling) — 4.9/5 (4831 reviews) ## Reviews ### "JumpCloud is not only an Identity platform, but a great Security resource\!" — 5.0/5 > **Aleida** | *December 10, 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: The JumpCloud Platform's dashboard is continuously displaying new functionalities which builds trust and good expectations concerning the platform's capability to help manage not only identities but also devices in such a detailed way that, in terms of Security, JumpCloud touches more and more what security agents can do\! > > **Cons**: Some doubts concerning how the JumpCloud agent works could be more detailed in the documentation (especially when the agent is being used in macOS and Linux distributions environments). > > Had little trouble learning how to manage the JumpCloud Directory as an admin and I'm constantly being positively surprised by the new features and ease of secuirty actions on devices. ----- ### "Good MDM for most organisations" — 4.0/5 > **Steven** | *June 26, 2026* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Remote management features, lock function, software and policy management. The ability to also add phones and other devices is nice too. > > **Cons**: More lock/retrieval/security/insight features \& functions would be nice. More options for updating/management apps which are not officially on the app catalogue would also be nice to have. > > Overall a good MDM for managing teams across different platforms and devices. Good and easy to use UI with lots of functionality. ----- ### "Could be better" — 3.0/5 > **Ryan** | *December 10, 2025* | Telecommunications | Recommendation rating: 5.0/10 > > **Pros**: Easy to use but doesn't provide a lot of the features we absolutely need for deployments and logging. > > **Cons**: The lack of logging and ability to do things via the UI. The lack of reporting makes compliance difficult. ----- ### "Great platform \!" — 5.0/5 > **Oscar** | *April 15, 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The user interface is very simple and visually appealing. It facilitates teamwork and we believe it offers good value for money. > > **Cons**: I'm still not entirely comfortable with the platform and I'm finding it a bit difficult to mentally switch from Intune to JumpCloud. > > Im in my learning curve and obtaining training and request permision rights to access to the core functionality in the admin platform. ----- ### "IT Support Specialist" — 4.0/5 > **Abenezer** | *June 30, 2026* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about JumpCloud is its ability to manage Macs, Windows, and Android devices all in one place, providing centralized control over users, systems, and security policies across different platforms. > > **Cons**: What I liked least about JumpCloud is that managing Android devices is not as stable as other platforms. The experience can feel inconsistent, with occasional issues in applying policies and syncing devices. This makes it harder to maintain uniform control across all systems. While it works well for Mac and Windows, the Android management feature could be more reliable and polished overall. > > My overall experience with JumpCloud has been great. I like how everything is easy to access and manage from one place, which helps simplify daily IT tasks. The platform makes it convenient to control users, devices, and policies efficiently, saving time and improving overall workflow. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.ca/software/114127/jumpcloud-daas?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/114127/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data