---
description: Detailed reviews on Pony Express HQ based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Pony Express HQ with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pony Express HQ Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platform Software](/directory/1631/cloud-communication-platform/software) > [Pony Express HQ](/software/114077/pony-express-hq)

# Pony Express HQ

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> Pony Express HQ is an online SMS text messaging marketing solution which enables businesses \& communities to send and receive SMS text messages with deals, updates, and information to large groups of customers. Pony Express HQ is built for non-technical teams with no training required.
> 
> Verdict: Rated **4.7/5** by 53 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Pony Express HQ

 100 free SMS text message credits
 Pay As You Go Pricing for SMS Text Message Marketing
 A free dedicated US local phone number or a toll-free phone number
 Allow recipients to respond back privately
 Two-way communication platform
 Free message forwarding to your personal phone
 Send and receive online MMS, picture SMS messaging 
 Smart Encoding\! Send more text messages, spend less money
 Unlimited keywords, unlimited contacts
 Share deals, updates, and info via SMS texting with large groups
 Cross-posting to your business's Facebook \& Twitter account

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 53 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pony Express HQ
- **Location**: San Mateo, US
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Welcome gift 100 FREE text credits.

250 text credits: $12
1000 text credits: $39
2000 text credits: $69
5000 text credits: $129
10,000 text credits: $239
25,000 text credits: $519
50,000 text credits: $919
100,000 text credits: $1709
More text credits for more discounted pricing.

Non-profits get the same benefits and access to Pay-As-You-Go Texting with 1,000 bonus credits.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 2-Way Messaging
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Automated Scheduling
- Autoresponders
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Chat/Messaging
- Communication Management
- Contact Database
- Contact Management Software
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Engagement Tracking
- MMS
- Mass Texting
- Message Personalization

## Integrations (2 total)

- Twilio
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Cloud Communication Platform Software](https://www.getapp.ca/directory/1631/cloud-communication-platform/software)

## Related Categories

- [Cloud Communication Platform Software](https://www.getapp.ca/directory/1631/cloud-communication-platform/software)
- [SMS Marketing Software](https://www.getapp.ca/directory/1291/sms-marketing/software)
- [SMS Survey Software](https://www.getapp.ca/directory/3798/sms-survey/software)
- [Mobile Marketing Software](https://www.getapp.ca/directory/309/mobile-marketing/software)
- [Conversational Marketing Platform Software](https://www.getapp.ca/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [Project Broadcast](https://www.getapp.ca/software/2071206/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.getapp.ca/software/111837/slicktext-com) — 4.8/5 (268 reviews)
3. [Twilio](https://www.getapp.ca/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews)
4. [Omnisend](https://www.getapp.ca/software/112199/omnisend) — 4.7/5 (836 reviews)
5. [Klaviyo](https://www.getapp.ca/software/105931/klaviyo) — 4.6/5 (524 reviews)

## Reviews

### "software for the small user as well as mass marketing" — 5.0/5

> **Richard** | *June 8, 2022* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: ease of building different groups and using templets for repetitive emails.
> 
> **Cons**: automatically assigning a random phone number to the account is regretful. Would rather be allowed to use a number recognized by recipient.
> 
> great for the small use as well large corp.

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### "Pros & Cons" — 4.0/5

> **Crystal** | *November 10, 2021* | Graphic Design Software | Recommendation rating: 10.0/10
> 
> **Pros**: Pony Express HQ is very easy to use so far. Everything is set up and ready for you to use within your dashboard. This is my first time trying Pony Express HQ so I can't thoroughly give my full thoughts on it. They give a good bit of opportunities to earn free credit so that should help you get a feel for it before spending your own money.
> 
> **Cons**: This is my first time trying Pony Express HQ so I can't thoroughly give my full thoughts on the cons.
> 
> So far so good.

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### "Easy to Use" — 3.0/5

> **Nicole** | *October 7, 2020* | Individual & Family Services | Recommendation rating: 6.0/10
> 
> **Pros**: I appreciated how easy it is to send messages, add subscribers, and time the release of a message.
> 
> **Cons**: I disliked that you are charged even if a message fails to send and cannot resend a message to individual subscribers.

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### "Absolutely Easy to Use" — 5.0/5

> **Karen** | *December 4, 2019* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: This is super easy and simple to use. This service is of great value.
> 
> **Cons**: You are only allowed to upload 200 contacts per group.
> 
> By using this service I am now able to follow up with my leads faster.

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### "Great Product" — 5.0/5

> **Caleb** | *October 15, 2020* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: The thing that I liked most about this software is how easy it us for consumers to sign up via texting the key phrase to the number attached to this account
> 
> **Cons**: I feel that one good feature would be to include a way to have the mass text say the name of the person we are messaging individually
> 
> My overall experience has been extremely well, its helped us bring in more patients. The patients also love the ease of access and the fact that they can message us back and ask questions.

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## Links

- [View on GetApp](https://www.getapp.ca/software/114077/pony-express-hq)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/114077/pony-express-hq> |
| de-AT | <https://www.getapp.at/software/114077/pony-express-hq> |
| en | <https://www.getapp.com/marketing-software/a/pony-express-hq/> |
| en-AE | <https://www.getapp.ae/software/114077/pony-express-hq> |
| en-AU | <https://www.getapp.com.au/software/114077/pony-express-hq> |
| en-CA | <https://www.getapp.ca/software/114077/pony-express-hq> |
| en-GB | <https://www.getapp.co.uk/software/114077/pony-express-hq> |
| en-IE | <https://www.getapp.ie/software/114077/pony-express-hq> |
| en-NZ | <https://www.getapp.co.nz/software/114077/pony-express-hq> |
| en-SG | <https://www.getapp.sg/software/114077/pony-express-hq> |
| en-ZA | <https://www.getapp.za.com/software/114077/pony-express-hq> |
| es | <https://www.getapp.es/software/114077/pony-express-hq> |
| es-CL | <https://www.getapp.cl/software/114077/pony-express-hq> |
| es-CO | <https://www.getapp.com.co/software/114077/pony-express-hq> |
| es-MX | <https://www.getapp.com.mx/software/114077/pony-express-hq> |
| fr | <https://www.getapp.fr/software/114077/pony-express-hq> |
| fr-BE | <https://fr.getapp.be/software/114077/pony-express-hq> |
| fr-CA | <https://fr.getapp.ca/software/114077/pony-express-hq> |
| nl | <https://www.getapp.nl/software/114077/pony-express-hq> |
| nl-BE | <https://www.getapp.be/software/114077/pony-express-hq> |

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