SuperOffice CRM

SuperOffice CRM
About SuperOffice CRM
SuperOffice CRM is a customer relationship management software designed to help businesses find, capture, and retain customers. As a cloud-based solution SuperOffice CRM allows users to manage customer relationships anywhere, anytime, from any device.
Key SuperOffice CRM functionalities include company and contact management, calendar and activity management, project and document management, emails and mailings. SuperOffice CRM provides users with all the tools they need to manage their sales pipelines, marketing campaigns, and customer support services.
Sales tools including sales guides, quote management, dashboards and reports fully equip sales teams to reach their targets by allowing data driven decisions and working in more structured and effective ways.
Marketing tools such as form building, personalized communication, bounce handling and target lists help marketeers to create and run professional and successful campaigns, enhancing conversion rates.
Meanwhile service teams benefit from a ticket management system that not only ensures no query goes unnoticed but one that automatically routes and escalates enquires accordingly – making sure every enquiry is dealt with by the right person at the right time.
SuperOffice CRM also offers integrations with a catalog of standard apps (including GSuite, Office 365, eMarketeer, Visma) and modules that expand the solution to provide even more ways to work productively and collaboratively.
Key benefits of SuperOffice CRM
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Reviews
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- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Using it for decades now and still using it every day. That means something.
Reviewed on 2018-06-20
Knowledge of customers, documents ordened, GDPR compliant
Knowledge of customers, documents ordened, GDPR compliant
Pros
Complete solution including document control, mail-functionality and now also on-line so less local maintenance. Also the IOS Apps function great.
Cons
There are for us not much downsides on the product, but if i had to name one it would be faster starting speed online. (but maybe that is because of the connections sometimes)
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Good platform with highly customizable, but expensive
Reviewed on 2017-11-14
Using it as ticketing system.
Using it as ticketing system.
Pros
It's possible to write a lot of customizations and to adjust it just as you wish.
Fast and robust system
Cons
Price is too high. If you can't develop SuperOffice self, you will have to pay huge amounts for every small update. Not ITIL compatible, not for IT departments - you can get much more in-box in alternative products in the same price.
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Super Office My Experience
Reviewed on 2019-04-08
Pros
I like the layout, it is easy to read from the screen, and you get a good overview.
The program has a lot of useful functions, if you get some help to find them! I have used the support a lot and they are very helpful.
Cons
It is diffucult to navigate in the programme. Some functions are hard to find. I miss some kind of file system for documents. I have had a lot of issues with editing documents, the function for check in and check out does not complete working.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
1+1=3
Reviewed on 2018-11-13
Taking over the work load of my colleague during holidays / absence.
Taking over the work load of my colleague during holidays / absence.
Pros
This software helps me to work on many different topics at the same moment. It saves a lot of time as meetings are not necessary anymore. My colleague can follow easily what needs to be done when I am not around.
Cons
It is sometimes working too slow when opening an e-mail.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Very user friendly CRM to support all main processes.
Reviewed on 2018-10-22
If the whole organisation is committed to work with and fill the system, it's a super powerful CRM...
If the whole organisation is committed to work with and fill the system, it's a super powerful CRM tool.
Pros
The ability to have our contacts all in one place. Easy to work with for all people.
Cons
The marketing tool could be more easy, we were used to Mailchimp that was easier. But they provide training so we'll learn!
SuperOffice CRM FAQs
Below are some frequently asked questions for SuperOffice CRM.Q. What type of pricing plans does SuperOffice CRM offer?
SuperOffice CRM offers the following pricing plans:
- Starting from: €55.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of SuperOffice CRM?
SuperOffice CRM has the following typical customers:
11–50, 51–200, 201–500, 501–1,000
Q. What languages does SuperOffice CRM support?
SuperOffice CRM supports the following languages:
Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish
Q. Does SuperOffice CRM support mobile devices?
SuperOffice CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SuperOffice CRM integrate with?
SuperOffice CRM integrates with the following applications:
24SevenOffice, Clear Books, Dynamics 365, Dynamics 365 Business Central, Fortnox, Gmail, Google Workspace, LinkedIn for Business, Microsoft 365, Microsoft Outlook, Slack, Vainu, Visma, Zapier, e-conomic
Q. What level of support does SuperOffice CRM offer?
SuperOffice CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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