---
description: Detailed reviews on SuperOffice CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SuperOffice CRM with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SuperOffice CRM Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [SuperOffice CRM](/software/114045/superoffice-crm)

# SuperOffice CRM

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> SuperOffice CRM is a leading European CRM software provider, which helps sales, marketing \&amp; customer service teams find, capture \&amp; retain customers. SuperOffice CRM includes company, contact, document \&amp; activity management features, plus integrations with Microsoft Office \&amp; G-Suite.
> 
> Verdict: Rated **4.2/5** by 133 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SuperOffice CRM

SuperOffice CRM stores leads collected from web forms, emails, and direct mailing lists all in one place, giving users centralized access to lead information.&#10;&#10;Use integrated AI features directly in the CRM to solve real business problems faster and with higher quality, from automating meeting notes, generating drafts, and creating summaries instantly. &#10;&#10;Create professional web forms to gather data, update the CRM database and create targeted follow-up actions automatically.&#10;&#10;Native iOS and Android mobile apps allow users to access and manage contacts, projects, activities, documents, emails and opportunities on-the-go, via mobile devices.&#10;&#10;Manage and respond to customer requests via phone, email, chat, web forms or social media using automatic routing and escalation tools, a shared database, ticket management, and chat functionality.&#10;&#10;Protect and manage customer data with consent, access and security management tools, plus GDPR compliance for European businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 133 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SuperOffice
- **Location**: Oslo, Norway
- **Founded**: 1990

## Commercial Context

- **Starting Price**: €95.00
- **Pricing model**: Per User
- **Pricing Details**: SuperOffice is priced per user per month, but most customers choose annual billing. Each plan also includes usage allowances for various capabilities, like marketing emails, resolved service requests, data storage, and more, based on the number of users on your account. If you go beyond your allowance, you can purchase additional capacity.&#10;&#10;Some advanced capabilities, like the number of active projects or marketing flows, are plan-specific: reaching a plan's limit means upgrading to the next plan to unlock more.&#10;&#10;Every SuperOffice plan includes the full CRM; sales, marketing and service tools, plus AI features, built-in GDPR compliance and European data residency. You don't need separate modules for different teams. The plan you choose determines the depth of features and AI capabilities available to your organisation.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish
- **Available Countries**: Austria, Denmark, Germany, Ireland, Netherlands, Norway, Sweden, Switzerland, United Kingdom

## Features

- AI Copilot
- AI Text Generation
- API
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Audience Targeting
- Autonomous Task Execution
- Brand Tracking
- Breadth of Partner Applications
- Business Card/Badge Scanning
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Campaign Management Software
- Case Management Software
- Channel Management Software

## Integrations (32 total)

- Exact Globe
- Fortnox
- Genesys Cloud CX
- GetAccept
- Goava
- Google Drive
- Google Maps Platform
- Google Workspace
- HubSpot Marketing Hub
- KingAsterisk Contact Center Software
- Leadinfo
- Lyyti
- Microsoft Defender for Office 365
- Microsoft Dynamics 365 Business Central
- Microsoft Outlook

... and 17 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.ca/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.ca/directory/230/crm/software)
- [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software)
- [Knowledge Base Software](https://www.getapp.ca/directory/2823/knowledge-base/software)
- [Sales Tracking Software](https://www.getapp.ca/directory/3059/sales-tracking/software)
- [Form Builder Software](https://www.getapp.ca/directory/3893/form-builder/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18812 reviews)
2. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3486 reviews)
3. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4094 reviews)
4. [LiveChat](https://www.getapp.ca/software/8385/livechat) — 4.6/5 (1728 reviews)
5. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews)

## Reviews

### "Great CRM that helps our company in different fields (finance-sales-marketing-support)" — 4.0/5

> **Verified Reviewer** | *June 4, 2018* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: The diversity of the different modules and the ease of use in general. SuperOffice helps our marketing, support, finance and sales departments to work close together and to have a beneficial CRM working to satisfy all these departments.
> 
> **Cons**: That not all of my colleagues are using SuperOffice to the fullest extend, but we're working on this and hopefully soon to get the most our of SuperOffice.

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### "Using it for decades now and still using it every day. That means something." — 5.0/5

> **Verified Reviewer** | *June 20, 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: Complete solution including document control, mail-functionality and now also on-line so less local maintenance. Also the IOS Apps function great.
> 
> **Cons**: There are for us not much downsides on the product, but if i had to name one it would be faster starting speed online. (but maybe that is because of the connections sometimes)
> 
> Knowledge of customers, documents ordened, GDPR compliant

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### "Super Office My Experience" — 2.0/5

> **Maria** | *April 8, 2019* | Industrial Automation | Recommendation rating: 0.0/10
> 
> **Pros**: I like the layout, it is easy to read from the screen, and you get a good overview.&#10;The program has a lot of useful functions, if you get some help to find them\! I have used the support a lot and they are very helpful.
> 
> **Cons**: It is diffucult to navigate in the programme. Some functions are hard to find. I miss some kind of file system for documents. I have had a lot of issues with editing documents, the function for check in and check out does not complete working.

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### "Good platform with highly customizable, but expensive" — 4.0/5

> **Verified Reviewer** | *November 14, 2017* | Recommendation rating: 4.0/10
> 
> **Pros**: It's possible to write a lot of customizations and to adjust it just as you wish.&#13;&#10;Fast and robust system
> 
> **Cons**: Price is too high. If you can't develop SuperOffice self, you will have to pay huge amounts for every small update. Not ITIL compatible, not for IT departments - you can get much more in-box in alternative products in the same price.
> 
> Using it as ticketing system.

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### "1+1=3" — 5.0/5

> **Verified Reviewer** | *November 13, 2018* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: This software helps me to work on many different topics at the same moment. It saves a lot of time as meetings are not necessary anymore. My colleague can follow easily what needs to be done when I am not around.
> 
> **Cons**: It is sometimes working too slow when opening an e-mail.
> 
> Taking over the work load of my colleague during holidays / absence.

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/114045/superoffice-crm> |
| de-AT | <https://www.getapp.at/software/114045/superoffice-crm> |
| en | <https://www.getapp.com/customer-management-software/a/superoffice-crm/> |
| en-AE | <https://www.getapp.ae/software/114045/superoffice-crm> |
| en-AU | <https://www.getapp.com.au/software/114045/superoffice-crm> |
| en-CA | <https://www.getapp.ca/software/114045/superoffice-crm> |
| en-GB | <https://www.getapp.co.uk/software/114045/superoffice-crm> |
| en-IE | <https://www.getapp.ie/software/114045/superoffice-crm> |
| en-NZ | <https://www.getapp.co.nz/software/114045/superoffice-crm> |
| en-SG | <https://www.getapp.sg/software/114045/superoffice-crm> |
| en-ZA | <https://www.getapp.za.com/software/114045/superoffice-crm> |
| es | <https://www.getapp.es/software/114045/superoffice-crm> |
| es-CL | <https://www.getapp.cl/software/114045/superoffice-crm> |
| es-CO | <https://www.getapp.com.co/software/114045/superoffice-crm> |
| es-MX | <https://www.getapp.com.mx/software/114045/superoffice-crm> |
| fr | <https://www.getapp.fr/software/114045/superoffice-crm> |
| fr-BE | <https://fr.getapp.be/software/114045/superoffice-crm> |
| fr-CA | <https://fr.getapp.ca/software/114045/superoffice-crm> |
| nl | <https://www.getapp.nl/software/114045/superoffice-crm> |
| nl-BE | <https://www.getapp.be/software/114045/superoffice-crm> |

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