EngageBay
Integrated sales & marketing software for growing teams
4.6 /5 (53 reviews) Write a Review!EngageBay Overview
What is EngageBay?
EngageBay is an all-in-one marketing software which combines lead generation, email marketing, marketing automation, CRM, and social media engagement. Designed to help businesses to acquire, engage, nurture, and close leads, EngageBay allows users to create email campaigns and automate marketing processes and sales funnels. The cloud-based platform can be used to aid with growing leads, creating and automating the distribution of email marketing content, and managing customer relationships using the in-built CRM.
The unified marketing suite within EngageBay provides businesses with the tools to design, manage, and run customized marketing campaigns. Email campaigns can be built using the range of pre-designed email templates, or made from scratch using the drag & drop interface. Custom images, text, layout, share buttons, and more, can be added to email marketing templates in order to create a branded message to engage new or existing customers. EngageBay facilitates customer segmentation, defined by conditional metrics such as age, location, type of customer, purchase history, and more, in order to target specific subsets of users. Marketing campaigns can be automated by defining workflows and funnels, as well as setting up triggers based on customer actions. Custom web forms can be created and added to business websites to capture leads, and landing pages can be built to optimize clicks and conversions.
EngageBay offers an in-built CRM to help users organize their business contacts, manage relationships, and track pipelines. With both marketing and sales teams working within EngageBay, leads and contacts can be guided seamlessly through the sales pipeline using just one synchronous platform. Contacts can be managed with tools for creating contact lists, searching within the contact database, storing interaction history, activity logging, and more. With EngageBay, users are able to gain visibility into the sales pipeline and track the status of every deal in real time.
EngageBay Overview
Pricing
Pricing options
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month
Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month
Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
EngageBay Features
Screenshots
EngageBay Reviews
EngageBay Reviews
One of the best CRMs with support that understands you
Email marketing and sales activities have never been easier and EngageBay has done it easier.
This application not only gives me the lead magnet that can make it easier for me to get new customers but also gives me the ability to engage them with marketing activities to make them loyal customers with all the features in this CRM.
I've tried it, but now it's our official automation platform...
I have tried other platforms, also spending a lot of money on assestment (hubspot, sharpspring, active campaign, etc...).
Some of them have too high prices, others don't seem to listen to the request for new features, still others the support is slow to respond.
In all the cases I tried something was missing: for EngageBay nothing is missing and the costs are very affordable (it also includes a free version to let my customers try the product).
Great product and customer support!
Great, customer service fixes problems / questions right away in the chat.
Not All it was cracked up to be
The experience with EngageBay was not good and I got my money back after seeing the issues.
A good marketing automation platform
Engagebay is well suited for our small business which is developing rapidly. For about 3 months of using Engagebay, the service significantly improved its efficiency, helped optimize marketing and increase sales. The tool allowed us to do serious marketing analytics.
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One of the best CRMs with support that understands you
Pros
To be honest, I just met CRM who can understand what I need to make my small business will promising to grow in the future and I can get it when using EngageBay.
EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform.
Reps help me to achieve what I need with the best support that can't I imagine before.
Cons
What I dislike is, that I always get the best answers I need and make them use them as one of my favourite CRM applications.
Automation on Email Marketing need more improvement.
Response from EngageBay
Thanks for your feedback Ilham. We are pleased to have patrons like you who like our product. We are constantly working towards making EngageBay the best marketing and sales automation platform for growing businesses.
I've tried it, but now it's our official automation platform...
I have tried other platforms, also spending a lot of money on assestment (hubspot, sharpspring, active campaign, etc...).
Some of them have too high prices, others don't seem to listen to the request for new features, still others the support is slow to respond.
In all the cases I tried something was missing: for EngageBay nothing is missing and the costs are very affordable (it also includes a free version to let my customers try the product).
Pros
Quick and easy to use. All very easy.
It has everything we need (integration, mail automation, sales automation, lead generation, Android and Ios apps, support ticket e chat for visitors, etc...).
Cons
It is not possible to program post social (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap).
Maybe the pricing model needs to be improved by including web analytics per user in the basic version and offering a monthly block of "no branded" emails.
Response from EngageBay
Thanks for the review and feedback Pierpaolo Villano.
Great product and customer support!
Great, customer service fixes problems / questions right away in the chat.
Pros
All features! We where looking for a all-in-one platform.
Cons
That you need to buy addition credits for e-mails in the pro-plan.
Response from EngageBay
Thanks for the review Martijn.
Not All it was cracked up to be
The experience with EngageBay was not good and I got my money back after seeing the issues.
Pros
The suite of tools is good and the fact it is integrated with many tools in one was helpful. It did however have issues.
Cons
I could not upload videos that I needed for my landing pages. They said they were fixing that but asked for my money back as their customer service could not help and would not accommodate a discount for the issue. It made no sense that they rather lose a customer totally than provide a discount so that to me suggested bad business and support in the future.
Response from EngageBay
Hi Cara, we are sorry to know about the experience. Let me have our support team reach out to you and get this addressed. Thanks for letting us know.
A good marketing automation platform
Engagebay is well suited for our small business which is developing rapidly. For about 3 months of using Engagebay, the service significantly improved its efficiency, helped optimize marketing and increase sales. The tool allowed us to do serious marketing analytics.
Pros
As a strong email marketing and automation tool, Engagebay provides to create simple HTML emails, nurture campaigns and scoring programs that provide your sales team with better overall leads. Great ease of use for the creation of campaigns. The workflows allow automating manual activities that speed up your work.
Cons
Everything has worked really well. The user experience isn't entirely intuitive but I feel like they are constantly updating it and making it better.
Response from EngageBay
Thanks for the review. We are working hard to make EngageBay as the most simple and affordable all-in-one marketing and sales software for growing companies.
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EngageBay Pricing
EngageBay Pricing
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month
Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month
Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month
Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month
Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
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EngageBay Features
EngageBay Features
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Categories
Categories
Videos and Tutorials
Videos and Tutorials
Additional information for EngageBay
Additional information for EngageBay
Key features of EngageBay
- Activity tracking
- Analytics/ROI tracking
- Automated publishing
- Automatic reminders
- Behavior tracking
- Click-through tracking
- Contact history
- Contact import/export
- Contact management
- Content management
- Conversion rate optimization
- Conversion tracking
- Custom fields
- Custom forms
- Custom landing pages
- Customer segmentation
- Customizable CTAs
- Customizable templates
- Data synchronization
- Drag & drop interface
- Drip email marketing
- Dynamic content
- Email marketing
- Email templates
- Email tracking
- Event triggered actions
- Landing page templates
- Lead generation
- Marketing automation
- Marketing calendar
- Mass email delivery
- Multi-account management
- Multivariate testing
- Posts scheduling
- Real time editing
- Sales intelligence
- Sales reporting
- Social marketing
- Social media integration
- Subscriber management
- Task management
- Task scheduling
- Third party integration
- To-do list
- Visitor identification
- Visitor tracking
- WYSIWYG editor
- Workflow management
Benefits
EngageBay FAQs
EngageBay FAQs
Below are some frequently asked questions for EngageBay.
Q. What type of pricing plans does EngageBay offer?
EngageBay offers the following pricing plans:
Starting from: $9.99/month
Pricing model: Free, Subscription
Free Trial: Available
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
Q. What are the main features of EngageBay?
EngageBay offers the following features:
- Activity tracking
- Analytics/ROI tracking
- Automated publishing
- Automatic reminders
- Behavior tracking
- Click-through tracking
- Contact history
- Contact import/export
- Contact management
- Content management
- Conversion rate optimization
- Conversion tracking
- Custom fields
- Custom forms
- Custom landing pages
- Customer segmentation
- Customizable CTAs
- Customizable templates
- Data synchronization
- Drag & drop interface
- Drip email marketing
- Dynamic content
- Email marketing
- Email templates
- Email tracking
- Event triggered actions
- Landing page templates
- Lead generation
- Marketing automation
- Marketing calendar
- Mass email delivery
- Multi-account management
- Multivariate testing
- Posts scheduling
- Real time editing
- Sales intelligence
- Sales reporting
- Social marketing
- Social media integration
- Subscriber management
- Task management
- Task scheduling
- Third party integration
- To-do list
- Visitor identification
- Visitor tracking
- WYSIWYG editor
- Workflow management
Q. Who are the typical users of EngageBay?
EngageBay has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does EngageBay support?
EngageBay supports the following languages:
English
Q. What type of pricing plans does EngageBay offer?
EngageBay has the following pricing plans:
Free, Subscription
Q. Does EngageBay support mobile devices?
We do not have any information about what devices EngageBay supports
Q. What other apps does EngageBay integrate with?
EngageBay integrates with the following applications:
Facebook, Google Contacts, Google Drive, Gravity Forms, Intercom, Mailchimp, Salesforce App Cloud, Shopify, Zapier, Zendesk
Q. What level of support does EngageBay offer?
EngageBay offers the following support options:
Phone Support, Online Support, Video Tutorials, Knowledge Base
Email marketing and sales activities have never been easier and EngageBay has done it easier.
This application not only gives me the lead magnet that can make it easier for me to get new customers but also gives me the ability to engage them with marketing activities to make them loyal customers with all the features in this CRM.