--- description: Detailed reviews on EngageBay CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare EngageBay CRM with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: EngageBay CRM Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [EngageBay CRM](/software/113999/engagebay-marketing) # EngageBay CRM Canonical: https://www.getapp.ca/software/113999/engagebay-marketing Page: 1 / 38\ Next: [Next page](https://www.getapp.ca/software/113999/engagebay-marketing?page=2) > AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. > > Verdict: Rated **4.7/5** by 908 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of EngageBay CRM Automate all marketing processes and sales funnels in minutes through a complete suite of marketing tools available through a simple integrated software. Convert web visitors into leads by creating custom web forms and landing pages. Capture contact information with forms that pop-up as a web visitor opens or leaves the page, and offer subscription opt-ins with requests for email addresses. Get complete view of every customer within EngageBay by tracking every communication. Access all emails exchanged, calls made and track all web visitor activity to gain meaningful insights. Create marketing campaigns using one of the pre-built EngageBay templates, which can be customized to fit with company branding, or create email campaigns from scratch using the drag \& drop, WYSIWYG editor. Use the reporting module to generate reports and analytics on sales figures, and customize reports to analyze data in a meaningful way. Reports can also be generated on engagement in order to identify which marketing content is performing well. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 908 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EngageBay - **Location**: Mountain House, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$14.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - API - Access Controls/Permissions - Account Alerts - Account Management Software - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Audience Targeting - Auto Update - Automated Publishing - Automated Responses - Automated Routing - Automated Scheduling - Automatic Call Distribution - Automatic Outbound Dialer - Autoresponders ## Integrations (32 total) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... and 17 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.ca/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.ca/directory/230/crm/software) - [Sales Force Automation Software](https://www.getapp.ca/directory/338/sales-force-automation/software) - [Email Marketing Software](https://www.getapp.ca/directory/307/email-marketing/software) - [Marketing Automation Software](https://www.getapp.ca/directory/308/marketing-automation/software) - [Landing Page Software](https://www.getapp.ca/directory/591/landing-page/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18785 reviews) 2. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4462 reviews) 3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6977 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 5. [Dynamics 365](https://www.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5825 reviews) ## Reviews ### "The All in One Solution I don't want to miss" — 5.0/5 > **Rémy** | *December 18, 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly. It's user-friendly with robust automation features, but reporting could be more advanced. Great value for the price, especially for small teams looking to scale efficiently. > > **Cons**: I am a huge fan of it. There are no downsides. ----- ### "Affordable All-in-One CRM with Some Integration Limitations" — 4.0/5 > **Yohannes** | *October 16, 2024* | Professional Training & Coaching | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about EngageBay CRM is its competitive pricing, which is great for small businesses. The user interface is intuitive and easy to navigate, making it simple to manage tasks. I also appreciate that it’s an all-in-one solution, offering tools for marketing, sales, and customer support in a single platform. > > **Cons**: What I liked least about EngageBay CRM is that it doesn’t integrate with many third-party software applications, which is critical for our business needs. Aside from that, it has been a good experience overall. > > My overall experience with EngageBay CRM has been positive. It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and customer support all in one platform. While the lack of integration with third-party software has been a challenge for us, the platform’s functionality and price point still make it a valuable option for businesses that don’t require extensive integrations. ----- ### "Look elsewhere" — 1.0/5 > **Rob** | *November 28, 2024* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Combines marketing automation, CRM, and ticketing system. > > **Cons**: Nothing is straightforward, there are numerous bugs and poor design decisions, ticket views are unreliable (sometimes do not show all matches\!). > > We have had continual problems trying to be productive using this service. Nothing is straighforward and there are strange side effects and bugs. Online documtation is very poor, so you have to ask almost everything via support. Support chat is fast but low quality. Support tickets are better but they close them without resolving anything so you have to keep bugging them. The most disappointing feature was automations, where they have only limited things that can trigger an automation and limited choices for what the automation can do. You can have multiple automations but there is no priority between them so you end up having to just have one very large one. Not designed or implemented well. It is completely unacceptable that customer support tickets in the Support section are not reliably showing up in saved views. Sounds good on paper but in practice it is not there. Look elsewhere. ----- ### "EngageBay: A Must-Have for Growing Businesses" — 5.0/5 > **satyam** | *October 7, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I've had the pleasure of using EngageBay for our business, and I can't recommend it enough\! Here's what stands out: Comprehensive CRM: Keeping track of leads and customers has never been easier. The CRM is intuitive, with customizable pipelines and contact management features. Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted campaigns. Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling. It’s like having an extra team member on board\! 🙌 Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus\! > > **Cons**: Landing page buildings could be better to have better experience > > If you're looking for a tool that can do it all—CRM, email marketing, automation, and more—EngageBay is the way to go\! It’s helped us grow efficiently without breaking the bank. ----- ### "EngageBay - The only CRM you need" — 5.0/5 > **Yashwanth** | *December 9, 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: It is really easy to use CRM\! Would recommend this to any user. > > **Cons**: I didn't like the UI of the platform initially, but it proved to be very efficient > > It is a quite good and satisfying CRM out of all the platforms out there\! ----- Page: 1 / 38\ Next: [Next page](https://www.getapp.ca/software/113999/engagebay-marketing?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/113999/engagebay-marketing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data