About ResMan

If you own, operate or invest in multifamily apartments with more than 100 units then it’s time to discover ResMan. ResMan’s property management platform seamlessly manages everything from accounting to screening to affordable compliance, giving owners and operators an end-to-end solution that delivers consistent NOI growth and a breathtaking resident experience. With free live chat support and a dedicated customer success manager, you get the attention you need.

The foundation of the ResMan platform was designed with 3-click navigation and a boardroom feature which allows property managers, owners, and operators to see the entire organization on one screen in real time, with strategic views of critical business metrics across their portfolio, region, or a specific property. Accounting features include an automated AR process to help users manage receivables, collections, and records complete with audit trails for real-time transparency. The AP workflow enables centralized invoicing with real-time approvals to complete check-runs, including tools for expense control and allocation, inventory tracking, and more. Users can also manage customized GL accounts and map different accounts to properties.

ResMan’s budgeting module provides centralized, customizable budgeting templates which allow users to pull historical data directly from a General Ledger. Users can forecast occupancy and financial performance, project renewals, and define budgets with an occupancy target. Mobile maintenance capabilities enable maintenance professionals to access, edit, and complete work orders while onsite via mobile device, and respond to urgent requests while on the go. Users can take a photo, and attach it to a work order or a resident’s file for documentation. Additional features include tools for inventory management and expense tracking by unit, building, and common area.

ResMan helps organizations to manage prospect and applicant engagement through a lead funnel, storing all contact details and historical communication in one place. Users can follow through on leasing activities, assign incoming leads, create follow-up tasks, and automate routine communication with customers. SMS integration means that users can generate, send, and receive text messages through the ResMan platform in real time in order to communicate news and updates with residents. Organizations can also ensure adherence to affordable housing regulations by viewing important KPIs via the compliance analytics center, with multiple subsidy support and a certification approval workflow.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ResMan

  • Measure operations and financial performance across all properties using a single platform with real-time, side-by-side asset comparison via the boardroom feature.

  • Automate processes to reduce workload and bookkeeping errors, and enable staff to accomplish daily tasks while improving NOI (net operating income), resident experience and investor visibility.

  • ResMan integrates property leasing and qualification processes with marketing tools in order to help property owners and investors deliver strong residents.

  • ResMan provides a reporting engine that gives users and investors a holistic operational view that helps drive NOI decision making.

  • Streamline communications for the team internally and with residents through bi-directional text messaging (SMS) directly via the ResMan platform.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    ResMan Software - Centralized invoicing and real-time approvals to complete check-runs from multiple entities and bank accounts
    ResMan Software - Setup and post charge distribution to all residents
    ResMan Software - Compare boardroom analytics and operational performance metrics in real time across multiple properties
    ResMan Software - Get an at-a-glance overview of property demographics, recertifications, compliance, and more
    ResMan Software - View compliance KPIs at a property or portfolio level, as well as demographic snapshots to ensure adherence to tenant selection plans
    ResMan Software - Search for anything with a single search field for the entire database
    ResMan Software - Automatically create guest cards from websites and ILS’s for lead generation
    ResMan Software - Ensure regulatory compliance adherence for HUD and Low Income Housing Tax Credit properties
    ResMan Software - Analyze industry-specific data with customized reporting
    View 10 more
    ResMan video
    ResMan Software - Centralized invoicing and real-time approvals to complete check-runs from multiple entities and bank accounts
    ResMan Software - Setup and post charge distribution to all residents
    ResMan Software - Compare boardroom analytics and operational performance metrics in real time across multiple properties
    ResMan Software - Get an at-a-glance overview of property demographics, recertifications, compliance, and more
    ResMan Software - View compliance KPIs at a property or portfolio level, as well as demographic snapshots to ensure adherence to tenant selection plans
    ResMan Software - Search for anything with a single search field for the entire database
    ResMan Software - Automatically create guest cards from websites and ILS’s for lead generation
    ResMan Software - Ensure regulatory compliance adherence for HUD and Low Income Housing Tax Credit properties
    ResMan Software - Analyze industry-specific data with customized reporting

    Features

    Total features of ResMan: 68

    • API
    • Access Controls/Permissions
    • Accounting Software
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Scheduling Software
    • Background Screening
    • Bank Reconciliation
    • Billing & Invoicing
    • CRM Software
    • Channel Management Software
    • Client Portal
    • Commercial Property Management Software
    • Communication Management
    • Compliance Management
    • Contact Database
    • Contact Management Software
    • Credit Check
    • Customer Database
    • Customizable Reports
    • Customizable Templates
    • Document Management Software
    • Drag & Drop
    • Electronic Payments
    • Email Marketing Software
    • Email Templates
    • Expense Tracking
    • Faculty/Staff Management
    • Financial Analysis
    • Financial Management Software
    • Financial Reporting Software
    • For Property Managers
    • For Real Estate
    • General Ledger
    • Insurance Management
    • Interaction Tracking
    • Invoice Management
    • Late Fee Calculation
    • Lead Management Software
    • Lease Management Software
    • Lease Tracking
    • Maintenance Management Software
    • Maintenance Scheduling
    • Online Payments
    • Owner Portal
    • Payment Processing Software
    • Portfolio Management
    • Property Database
    • Real Time Notifications
    • Real Time Reporting
    • Rent Tracking
    • Rental Property Management Software
    • Reporting & Statistics
    • Reporting/Analytics
    • Residential Leases
    • Residential Properties
    • Self Service Portal
    • Task Management Software
    • Tax Management Software
    • Template Management
    • Tenant Portal
    • Tenant Tracking
    • Third Party Integrations
    • Transaction History
    • Transaction Monitoring
    • Vacancy Management
    • Website Management
    • Workflow Management Software

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    Reviews

    Overall rating

    4.5 /5
    (360)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.3/5

    Already have ResMan?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 360
    Miranda
    Overall rating
    • Industry: Internet
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Easy way to keep track of employee hours

    Reviewed on 2/28/2019

    Pros

    I used to create weekly reports for my boss that listed our team's hours on each project. It was easy to select the project and dates to filter so I could export the information to Excel for the reports. It was also easy to keep track of the employee's PTO each week. Having this software allowed me to create the reports I needed within a matter of minutes.

    Cons

    I did not have any cons while using this software.

    Response from ResMan

    Hi Miranda. Thanks for your review! Those reports you mentioned are great and our reporting is getting even better. We have a whole team working on creating the visibility and accuracy that property managers expect.

    Regards,
    Dennis Behrman | SVP of Marketing

    Melissa
    Overall rating
    • Industry: Real Estate
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    GREATNESS

    Reviewed on 8/12/2020

    I prefer it, I love it, I recommend it to all.

    I prefer it, I love it, I recommend it to all.

    Pros

    Easy to use- you have more than one way to do all things for different learning patterns. Drill down features are amazing. Accounting side and Operation side work well with each other. Alot of the industry software has either a stronger front end or and amazing accounting. It is rare that you have a general good system on both sides.

    Cons

    Which experience a lot of glitches and I'm not sure if it due to all the integrations. We are always fixing links, " they are broken".
    I wish it had a lock like Yardi on it- Which does not allow the leasing team to move forwarded with out collecting information. Resman- the main tab does not all the rest, we have to go back and manually enter.

    LaVone
    Overall rating
    • Industry: Real Estate
    • Company size: 1,001-5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Ashton Heights - Office Staff - Use Resman

    Reviewed on 10/16/2018

    To be truthful, I don't know what business problems are solved.

    To be truthful, I don't know what business problems are solved.

    Pros

    It is relatively easy to navigate through the various aspects of Resman

    Cons

    There is problems with the payments deposited to Resman do not make it to the Ledger of the Resident.
    Just recently, deposited a money order for the resident in 1120. It is on the Deposit Batch, but did not post
    to the residents ledger.

    I am having problems with transferring residents from one unit to another. Even after the Transfer there is still the message of pending transfer (click here) on the previous unit.

    Processing invoices for payment and the scan to attach. I, today, selected a scanned invoice to attach and I access everything except the one I needed. Example is, invoice scanned had last numbers or 420, I select
    that, I get scans for 415/414/420. I continue to try and eventually I am able to get the correct invoice attachment. It is frustrating and consume too much time.

    Response from ResMan

    Hi LaVone,
    I am sorry to hear that you're experiencing some issues. Since you have described your situation in detail, I am forwarding your information to our customer support team so that they can get in touch with you. And if you have any more questions, feel free to email me. --Dennis Behrman, SVP of Marketing | [email protected]

    Amber
    Overall rating
    • Industry: Facilities Services
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Resman Software

    Reviewed on 9/17/2019

    I use ResMan daily and overall it has been very helpful and easy to use. The customer support has...

    I use ResMan daily and overall it has been very helpful and easy to use. The customer support has been very helpful, and if I have had any questions or needed any help navigating the site, their customer support team have been great. I tend to use the chat option, and have always been able to get detailed instruction on how to solve any questions or issues I may have run into.

    Pros

    The ease of scanning invoices and paying them is a major plus. The ability to have the invoice stored in the system so if needed I can go to the vendor and view without having to search through my paper files is extremely helpful.

    Cons

    I do not like that when I post charges on the 25th of the month, and if for some reason need to change that charge or if it was posted in error, I cannot make the change until the 1st of the month. The wait list option in ResMan is of no use to me due to the fact that you cannot input a charge, we do a paid wait list. In order to post a charge and payment I have to input them as an Applicant.

    Katelyn
    Overall rating
    • Industry: Real Estate
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    ResMan Review

    Reviewed on 3/13/2020

    ResMan is overall very user friendly.

    ResMan is overall very user friendly.

    Pros

    The feature I like most about this software is the texting capabilities. It allows us to reach our Resident at almost all times. I also like that ResMan typically integrates with other software easily.

    Cons

    The thing I like least about this software is it seems like when there is an update there is often a glitch or the software crashes. This can usually be fixed by restarting my computer but can be frustrating if you are in the middle of something.

    Response from ResMan

    Katelyn,

    Thank you for sharing your experience with ResMan. We agree the bi-directional SMS feature is great, especially when you need to keep track of resident communication in one place. I forwarded this feedback to our product team as well. We appreciate all feedback from our users.

    Thanks Again,

    Aaron Trujillo
    ResMan | Marketing Director

    Showing 5 reviews of 360 Read all reviews

    ResMan FAQs

    Below are some frequently asked questions for ResMan.

    ResMan offers the following pricing plans:

    • Starting from:
    • Free Trial: Available

    Contact ResMan for detailed pricing information.

    ResMan has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    ResMan supports the following languages:

    English

    ResMan supports the following devices:

    ResMan integrates with the following applications:

    Anyone Home CRM, AvidXchange, ClickNotices, DocuSign, HappyCo, Knock, LeaseHawk, NetVendor, NexusPayables, Notifii Track, SightPlan, SuperRenter, Zego, Zumper

    ResMan offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

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