About ResMan

If you own, operate or invest in multifamily apartments with more than 100 units then it’s time to discover ResMan. ResMan’s property management platform seamlessly manages everything from accounting to screening to affordable compliance, giving owners and operators an end-to-end solution that delivers consistent NOI growth and a breathtaking resident experience. With free live chat support and a dedicated customer success manager, you get the attention you need.

The foundation of the ResMan platform was designed with 3-click navigation and a boardroom feature which allows property managers, owners, and operators to see the entire organization on one screen in real time, with strategic views of critical business metrics across their portfolio, region, or a specific property. Accounting features include an automated AR process to help users manage receivables, collections, and records complete with audit trails for real-time transparency. The AP workflow enables centralized invoicing with real-time approvals to complete check-runs, including tools for expense control and allocation, inventory tracking, and more. Users can also manage customized GL accounts and map different accounts to properties.

ResMan’s budgeting module provides centralized, customizable budgeting templates which allow users to pull historical data directly from a General Ledger. Users can forecast occupancy and financial performance, project renewals, and define budgets with an occupancy target. Mobile maintenance capabilities enable maintenance professionals to access, edit, and complete work orders while onsite via mobile device, and respond to urgent requests while on the go. Users can take a photo, and attach it to a work order or a resident’s file for documentation. Additional features include tools for inventory management and expense tracking by unit, building, and common area.

ResMan helps organizations to manage prospect and applicant engagement through a lead funnel, storing all contact details and historical communication in one place. Users can follow through on leasing activities, assign incoming leads, create follow-up tasks, and automate routine communication with customers. SMS integration means that users can generate, send, and receive text messages through the ResMan platform in real time in order to communicate news and updates with residents. Organizations can also ensure adherence to affordable housing regulations by viewing important KPIs via the compliance analytics center, with multiple subsidy support and a certification approval workflow.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ResMan

  • Measure operations and financial performance across all properties using a single platform with real-time, side-by-side asset comparison via the boardroom feature.

  • Automate processes to reduce workload and bookkeeping errors, and enable staff to accomplish daily tasks while improving NOI (net operating income), resident experience and investor visibility.

  • ResMan integrates property leasing and qualification processes with marketing tools in order to help property owners and investors deliver strong residents.

  • ResMan provides a reporting engine that gives users and investors a holistic operational view that helps drive NOI decision making.

  • Streamline communications for the team internally and with residents through bi-directional text messaging (SMS) directly via the ResMan platform.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    ResMan Software - Centralized invoicing and real-time approvals to complete check-runs from multiple entities and bank accounts
    ResMan Software - Setup and post charge distribution to all residents
    ResMan Software - Compare boardroom analytics and operational performance metrics in real time across multiple properties
    ResMan Software - Get an at-a-glance overview of property demographics, recertifications, compliance, and more
    ResMan Software - View compliance KPIs at a property or portfolio level, as well as demographic snapshots to ensure adherence to tenant selection plans
    ResMan Software - Search for anything with a single search field for the entire database
    ResMan Software - Automatically create guest cards from websites and ILS’s for lead generation
    ResMan Software - Ensure regulatory compliance adherence for HUD and Low Income Housing Tax Credit properties
    ResMan Software - Analyze industry-specific data with customized reporting
    View 10 more
    ResMan video
    ResMan Software - Centralized invoicing and real-time approvals to complete check-runs from multiple entities and bank accounts
    ResMan Software - Setup and post charge distribution to all residents
    ResMan Software - Compare boardroom analytics and operational performance metrics in real time across multiple properties
    ResMan Software - Get an at-a-glance overview of property demographics, recertifications, compliance, and more
    ResMan Software - View compliance KPIs at a property or portfolio level, as well as demographic snapshots to ensure adherence to tenant selection plans
    ResMan Software - Search for anything with a single search field for the entire database
    ResMan Software - Automatically create guest cards from websites and ILS’s for lead generation
    ResMan Software - Ensure regulatory compliance adherence for HUD and Low Income Housing Tax Credit properties
    ResMan Software - Analyze industry-specific data with customized reporting

    Features

    Total features of ResMan: 66

    • API
    • Access Controls/Permissions
    • Accounting Software
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Scheduling Software
    • Background Screening
    • Billing & Invoicing
    • CRM Software
    • Channel Management Software
    • Client Portal
    • Commercial Property Management Software
    • Communication Management
    • Compliance Management
    • Contact Database
    • Contact Management Software
    • Credit Check
    • Customer Database
    • Customizable Reports
    • Customizable Templates
    • Document Management Software
    • Drag & Drop
    • Electronic Payments
    • Email Marketing Software
    • Email Templates
    • Expense Tracking
    • Faculty/Staff Management
    • Financial Analysis
    • Financial Management Software
    • Financial Reporting Software
    • For Real Estate
    • General Ledger
    • Insurance Management
    • Interaction Tracking
    • Invoice Management
    • Late Fee Calculation
    • Lead Management Software
    • Lease Management Software
    • Lease Tracking
    • Maintenance Management Software
    • Maintenance Scheduling
    • Online Payments
    • Owner Portal
    • Payment Processing Software
    • Portfolio Management
    • Property Database
    • Real Time Notifications
    • Real Time Reporting
    • Rent Tracking
    • Rental Property Management Software
    • Reporting & Statistics
    • Reporting/Analytics
    • Residential Leases
    • Residential Properties
    • Self Service Portal
    • Task Management Software
    • Tax Management Software
    • Template Management
    • Tenant Portal
    • Tenant Tracking
    • Third Party Integrations
    • Transaction History
    • Transaction Monitoring
    • Vacancy Management
    • Website Management
    • Workflow Management Software

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    Reviews

    Overall rating

    4.5 /5
    (360)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.3/5

    Already have ResMan?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 360
    Becky
    Overall rating
    • Industry: Real Estate
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Easy, convenient

    Reviewed on 2020-08-04

    Pros

    I love that I can get an easy overview of my entire portfolio. The dashboard is useful, the reports are great and the software is very intuitive. There is an easy flow between products and everything is included in the monthly price.

    Cons

    I would like better reporting for excluded units

    Alternatives Considered

    ONEsite and Yardi Voyager

    Reasons for Choosing ResMan

    Rolled out new internal management

    Switched From

    ONEsite

    Reasons for Switching to ResMan

    Ease of use, overall value
    Jaimie
    Overall rating
    • Industry: Real Estate
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Smoothest Software Out There!

    Reviewed on 2020-08-13

    Overall positive!

    Overall positive!

    Pros

    Instead of having different modules added on in an attempt to stay updated, REsman has a smooth, fully integrated platform that is user friendly and was easy (relatively) to install. We appreciate their ability to use integration partners, rather than forcing their customers to use ONLY their product, especially to integrate with our own website, insurance partner etc. This allows us more flexibility and control over which services we choose to use. They are one of the friendliest softwares for our on-site teams and have super good help videos and instructions. They are easy to get along with and I predict they will give Yardi and Onesite a run for their money. I highly recommend!

    Cons

    The accounting processes did not mesh quite as well, but our accounting department was able to come up with work arounds that satisfied them. Customer service used to be above expectations, but I think they have had some turnover and although I do think their customer service reps are polite and effective, we are not likely to get our issues resolved in less than 1 to 2 weeks now.

    Michael
    Overall rating
    • Industry: Real Estate
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Getting Better, but not there yet

    Reviewed on 2018-10-05

    Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot)...

    Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true.
    I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

    Pros

    It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

    Cons

    Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end.
    Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well.
    It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

    Response from ResMan

    Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing

    Jaqueline
    Overall rating
    • Industry: Real Estate
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    I Absolutely Love Resman

    Reviewed on 2020-03-20

    I think Resman is the best product available, compared to all the databases out there you outshine...

    I think Resman is the best product available, compared to all the databases out there you outshine the all categories. The price point is perfect, except when you perform rate increases, upon renewal time. These increases, can take away from all the greatness.

    Pros

    I love how easy it is to set up and customize. Admin access is the absolute best, if I ever get stuck i simply pull up the resman help link and type in my concern, and boom, I can figure it out.

    Cons

    I wish set up was quicker. If a devoted team got it all done day ONE /TWO omg that was would be amazing. I get it takes time, but maybe it could be done.

    Alternatives Considered

    Yardi Voyager

    Reasons for Choosing ResMan

    It was years ago, that we switch from OnSite. Resman was referred to us by a friend and they spoke highly about the features and the price point.

    Reasons for Switching to ResMan

    1. Price 2. Features 3. Integration Partners 4. Customer Service
    Krissy
    Overall rating
    • Industry: Real Estate
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    ResMan- Leading Software for Property Manager

    Reviewed on 2019-09-18

    We use Resman as our Property Management software for our community of 282 apartments. It has been...

    We use Resman as our Property Management software for our community of 282 apartments. It has been an amazing software to use so far, and myself and the team are very impressed with it.

    Pros

    The best part about ResMan is how user friendly it is. It was quick to learn and easy to communicate with residents. It also has an excellent, clean interface. It looks much more advanced than other property management software I've used prior.

    Cons

    I feel like this software isn't easy to pull specific reports. It could just be a training issue, but some reports I used to be able to access immediately are more difficult to find.

    Response from ResMan

    Thank you for taking the time to leave feedback. We work very hard to make sure our property management platform is built with ease-of-use in mind.

    Regarding pulling reports, we recently launched an all-new support portal, here you can access hundreds of knowledge articles and familiarize yourself with reporting functions in our platform. You can also chat live with a support agent during operating hours if you ever need some additional help pulling reports.

    Thanks again for the feedback.

    Aaron Trujillo Sr. Digital Marketing Manager

    Showing 5 reviews of 360 Read all reviews

    ResMan FAQs

    Below are some frequently asked questions for ResMan.

    ResMan offers the following pricing plans:

    • Starting from:
    • Free Trial: Available

    Contact ResMan for detailed pricing information.

    ResMan has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    ResMan supports the following languages:

    English

    ResMan supports the following devices:

    ResMan integrates with the following applications:

    Anyone Home CRM, AvidXchange, ClickNotices, DocuSign, HappyCo, Knock, LeaseHawk, NetVendor, NexusPayables, Notifii Track, SightPlan, SuperRenter, Zego, Zumper

    ResMan offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

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