ResMan

4.6 (488)
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Multifamily & Affordable Properties Run Better on ResMan

About ResMan

ResMan revolutionizes the way you manage multifamily and affordable real estate properties. Our cutting-edge platform, meticulously designed for owners, operators, and investors, offers an unparalleled suite of features that streamline every aspect of your business.

Effortless Financial Management:

With ResMan, say goodbye to accounting complexities. Automate your accounts receivables, collections, and records with our advanced AR process. Enjoy real-time transparency through audit trails and customize your GL accounts for precise financial control. Our platform also simplifies budgeting by pulling historical data directly from your General Ledger, empowering you with strategic insights for better planning and decision-making.

Seamless Prospect and Applicant Engagement:

Managing prospects and applicants has never been this efficient. ResMan captures all contact details and communication history within a centralized lead funnel. Automate routine tasks, assign leads effortlessly, and communicate in real-time through SMS integration. Our innovative Chatbot ensures instant responses to queries, enhancing customer satisfaction and engagement.

Robust Marketing Suite:

ResMan’s marketing tools are designed to boost your property’s visibility and conversion rates. Organize your leads and interactions with our dynamic CRM system. Our Contact Center facilitates seamless communication, while visually appealing and user-friendly websites are optimized to capture potential tenants' attention. Our platform guides leads through the leasing journey, maximizing your conversion rates and enhancing property occupancy.

Simplified Compliance Management:

Navigating affordable housing regulations is now stress-free with ResMan. Our compliance analytics center provides vital KPIs, ensuring your properties adhere to regulatory standards. Streamline the certification approval workflow, guaranteeing compliance across multiple subsidy programs.

User-Friendly Interface and Real-Time Insights:

ResMan boasts an intuitive design with 3-click navigation, offering real-time boardroom insights. Gain strategic views of vital metrics across your portfolio, regions, or specific properties, enhancing your decision-making process. Stay connected with residents through SMS integration, fostering a sense of community and keeping them updated on news and developments.

Unparalleled Customer Support and Hassle-Free Implementation:

Experience the peace of mind that comes with ResMan’s exceptional customer support. Our dedicated team is ready to assist you whenever needed, ensuring you get the most out of our platform. Plus, our seamless implementation process guarantees a smooth transition, allowing you to harness the power of ResMan from day one.

ResMan is more than just a management solution; it’s a strategic investment in your real estate success. Elevate your property management experience, simplify your workflows, and boost your operational efficiencies with ResMan today. Transform complexity into clarity. Choose ResMan and empower your real estate journey.


Key benefits of ResMan

• Effortless Financial Management: ResMan automates AR, collections, and record-keeping, providing real-time transparency. Customize GL accounts for precise control and simplify budgeting with historical data.

• Efficient Prospect and Applicant Engagement: Centralize leads, automate tasks, and enhance customer satisfaction through real-time SMS and an instant-response Chatbot.

• Boost Property Visibility with Marketing Tools: Organize leads, ensure seamless communication, and maximize conversion rates with ResMan’s marketing suite.

• Stress-Free Compliance Management: Navigate regulations with ResMan’s compliance analytics and streamline certification approvals across subsidy programs.

• Intuitive Interface and Real-Time Insights: Access vital metrics with 3-click navigation and stay connected with residents through SMS updates.

• Exceptional Customer Support and Seamless Implementation: Experience peace of mind with ResMan’s support and seamless transition. ResMan ensures unparalleled satisfaction and operational efficiency. Your Real Estate Success Starts Here. Choose ResMan.


Images

ResMan Software - Centralized invoicing and real-time approvals to complete check-runs from multiple entities and bank accounts
ResMan Software - Setup and post charge distribution to all residents
ResMan Software - Compare boardroom analytics and operational performance metrics in real time across multiple properties
ResMan Software - Get an at-a-glance overview of property demographics, recertifications, compliance, and more
ResMan Software - View compliance KPIs at a property or portfolio level, as well as demographic snapshots to ensure adherence to tenant selection plans
ResMan Software - Search for anything with a single search field for the entire database
ResMan Software - Automatically create guest cards from websites and ILS’s for lead generation
ResMan Software - Ensure regulatory compliance adherence for HUD and Low Income Housing Tax Credit properties
ResMan Software - Analyze industry-specific data with customized reporting
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ResMan video
ResMan Software - Centralized invoicing and real-time approvals to complete check-runs from multiple entities and bank accounts
ResMan Software - Setup and post charge distribution to all residents
ResMan Software - Compare boardroom analytics and operational performance metrics in real time across multiple properties
ResMan Software - Get an at-a-glance overview of property demographics, recertifications, compliance, and more
ResMan Software - View compliance KPIs at a property or portfolio level, as well as demographic snapshots to ensure adherence to tenant selection plans
ResMan Software - Search for anything with a single search field for the entire database
ResMan Software - Automatically create guest cards from websites and ILS’s for lead generation
ResMan Software - Ensure regulatory compliance adherence for HUD and Low Income Housing Tax Credit properties
ResMan Software - Analyze industry-specific data with customized reporting

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Reviews

Overall rating

4.6 /5
(488)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

Already have ResMan?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 488
Wendy
Wendy
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Basic Information

Reviewed on 2018-10-05

Is good overall. But really dislike certain ways for Move out reconciliation and Pre-closing ways.

Is good overall. But really dislike certain ways for Move out reconciliation and Pre-closing ways.

Pros

I love the texting option, the Bulk Sending messages and e-mails.

Cons

It seems pretty easy but once you are doing pre-closing - or changing period "DATES" if not enter currently- makes it difficult without you knowing and you're trying to figure out reasons. Also, move out reconciliations when you print out a new one instead of searching through the dead files, it gives you the date as of the date you print it and it enters your name , even if its a Reconciliation from 2 years ago with another Manager. I really do not like this, it should have original Final Statement. Plus, let you reverse your mistakes so you can start over. Is like Resman makes you do what Resman thinks is best. So , it's a little annoying. ( I hope I made sense).

william
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best of the Best

Reviewed on 2023-09-01

Like I stated earlier I have used a lot of different software and Resman is my Favorite!!

Like I stated earlier I have used a lot of different software and Resman is my Favorite!!

Pros

It is user friendly software. I taught myself how to use Resman. I have been on 3 or 4 other software's before. From MIA to several Versions of Yardi, To OneSite. Resman has my vote hands down. I am in no way a computer whiz. But with Resman, it gives me confidence I can do my Job to the best of my ability.

Cons

The thing I dislike the most if I have to pick something is to me when I am using the text feature trying to go back and see what you have texted is a challenge clicking the mouse just so in the right place.

Response from ResMan

Thank you so much for sharing your experience using ResMan! We're so glad that our solution allows you to put your focus on your residents and the community, instead of issues with your software. That's the goal! I'll be sure to share your additional feedback with the team to help improve experiences in the future. Thank you again for sharing!

Michael
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Getting Better, but not there yet

Reviewed on 2018-10-05

Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot)...

Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true.
I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

Pros

It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

Cons

Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end.
Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well.
It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

Response from ResMan

Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing

Francisca
Overall rating
  • Industry: Executive Office
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Assistant Manager Review

Reviewed on 2023-11-08

I have worked with various softwares and I appreciate how easy it is to understand and learn Resman

I have worked with various softwares and I appreciate how easy it is to understand and learn Resman

Pros

It is user friendly.

Cons

One of the main things that can be frustrating is, I found that when residents are transferred from one unit to another, when the resident attempts to pay rent for their new apartment, due to them using the same email for both apartments it doesnt allow them to pay rent at their new unit because their email address is attached to their old unit. I feel that once the move out rec is done it should void the resident form their previous unit that they transferred from.

Response from ResMan

Hello Francisca, thank you so much for taking the time to review ResMan. We're happy to hear the platform is user-friendly and easy to understand compared to other solutions you've used in the past. I'll be sure to share your additional feedback regarding transfers with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day!

Alison
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

ResMan #1 Tool in My Toolbox.....

Reviewed on 2023-09-06

I have only used Resman for 9 months, but I do like that it many things you can get to with 2...

I have only used Resman for 9 months, but I do like that it many things you can get to with 2 clicks or less.

Pros

Knowing how to use all the features is great! When I first started it wasn't super clear but after training and working with it daily having this tool helps everyday functions in management and leasing.

Cons

I highly dislike that there is not an app. Our maintenance would greatly benefit from one.

Response from ResMan

Thank you so much for sharing your experience using ResMan! We're so glad that our solution provides you with the tools and features to help you be the best in your role, allowing you to put your focus on your residents and the community, instead of issues with your software. That's the goal! I'll be sure to share your feedback regarding the app with the team as we've just released our resident app and have more updates to come! Thank you again for sharing with us!

Showing 5 reviews of 488 Read all reviews

ResMan FAQs

Below are some frequently asked questions for ResMan.

ResMan offers the following pricing plans:

  • Free Trial: Not Available

Contact ResMan for detailed pricing information.

ResMan has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ResMan supports the following languages:

English

ResMan supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ResMan integrates with the following applications:

APTEXX, Anyone Home, AvidXchange, ButterflyMX, ClickNotices, Conservice ESG, CredHub, Docusign, HENRI, Happy Property, Knock, LeaseHawk, NAA Click & Release, NetVendor, NexusPayables, Notifii Track, Opiniion, Paymode-X, PropUp, Rentsync, SightPlan, Spruce, Zumper

ResMan offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

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