---
description: Detailed reviews on Synap based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Synap with similar products.
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title: Synap Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Assessment Software](/directory/1105/assessment/software) > [Synap](/software/113945/synap)

# Synap

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> The Synap learning platform enables organisations around the world to deliver remote online exams and courses – from pre-employment testing, to exams for academic achievement, to certification programmes. Synap is secure, intuitive, user friendly and provides organisations with a scalable solution.
> 
> Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Synap

Save time for creating exams by bulk uploading questions onto the platform, creating exams from question banks or duplicating and editing questions.&#10;&#10;Reduce your workload for marking exams with automatic marking of multiple-choice questions, and a marking dashboard to easily assess written answers.&#10;&#10;Built for non-technical admins and staff, Synap's simple user interface makes it easy to create and update courses over time.&#10;&#10;Streamline your processes for delivering online courses and exams with thousands of automation options.&#10;&#10;Ongoing support and advice from our experts means you can get started and launch quickly.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 32 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Synap
- **Location**: Leeds, UK
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$143.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Synap offers flexible, scalable pricing based on a pay-per-active-user model. You only pay for users who actively use the platform in a given month, not your total registered users. &#10;&#10;Plans scale from small teams up to large enterprises, with options for organisations that prefer a pay-per-assessment (pay-as-you-go) model instead.&#10;&#10;A 14-day free trial is included, along with personalised onboarding and ongoing support on every plan. Discounts are available on annual plans. All plans are GDPR compliant and ISO 27001 certified.&#10;&#10;Pricing is available in GBP, USD and EUR. For tailored recommendations, prospective buyers can book a free demo with the Synap team.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI/Machine Learning
- API
- Academic/Education
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Audio/Video Recording
- Auditing
- Automated Proctoring
- Automatic Grading
- Built-in Course Authoring
- Built-in LMS
- Candidate Management
- Certificates
- Certification & Licensing
- Communication Management

## Integrations (11 total)

- GoTo Meeting
- Google Analytics 360
- Intercom
- Mailchimp
- Microsoft Excel
- PayPal
- Segment
- Stripe
- Zapier
- Zendesk Suite
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Assessment Software](https://www.getapp.ca/directory/1105/assessment/software)

## Related Categories

- [Learning Management System Software](https://www.getapp.ca/directory/258/learning-management-system-lms/software)
- [Mobile Learning Software](https://www.getapp.ca/directory/777/mobile-learning/software)
- [Microlearning Software](https://www.getapp.ca/directory/1445/microlearning/software)
- [Exam Software](https://www.getapp.ca/directory/905/exam/software)
- [Learning Experience Platform Software](https://www.getapp.ca/directory/1687/learning-experience-platform/software)

## Alternatives

1. [Exam.net](https://www.getapp.ca/software/2064849/exam-net) — 4.6/5 (108 reviews)
2. [Easy LMS](https://www.getapp.ca/software/105039/easy-lms) — 4.6/5 (178 reviews)
3. [TestWe](https://www.getapp.ca/software/114011/testwe) — 4.7/5 (38 reviews)
4. [DigiAssess](https://www.getapp.ca/software/2062319/digiassess) — 4.7/5 (36 reviews)
5. [Isograd Testing Services](https://www.getapp.ca/software/2077879/isograd-testing-services) — 4.8/5 (23 reviews)

## Reviews

### "Great experience" — 5.0/5

> **Gemma** | *February 21, 2019* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of moving from a static unusable system to Synap LMS platform allows us more freedom to incorporate the features we required for our company.
> 
> **Cons**: Nothing currently, always have been willing to take on new ideas and functions.
> 
> Synap have been a great company to work with right from the beginning.  No question/ query/ problem is too much of a big deal and they are always willing to help. We feel confident we can go to the Synap team to present an idea or request a system feature and they are keen to explore the options with us. As we are a relatively new company who are at the beginning of a journey with interactive learning we feel confident Synap have, and will continue to, support us well along the way.

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### "User friendly exam platform with excellent support from Synap team" — 5.0/5

> **Sarah** | *June 16, 2023* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ongoing support and responsiveness of Synap team. New features keeping the product fresh and continuously improving user journey.
> 
> **Cons**: Needs better integration with proctoring software.

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### "Excellent support for on-line courses" — 4.0/5

> **Steven** | *September 16, 2021* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: We appreciated the personal support and interaction during the set up process
> 
> **Cons**: There is inherent lack of end-user integration, common to all on-line courses
> 
> A personal service with appropriate expertise to allow the running of on-line education courses - presentation, candidate support and examination / testing support for accreditation.

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### "Excellent customer support" — 5.0/5

> **Lin** | *June 14, 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The platform offered ease of use. Synap provides  excellent support.
> 
> **Cons**: We need to consider proctoring in the future.
> 
> We needed to provide examinations during the pandemic and Synap supported us to transfer from paper to electronic assessments quickly and easily. The provision has been mostly well received.

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### "Synap - mytaxi" — 5.0/5

> **Jamie** | *February 1, 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use\! A lot of our users wouldn't be that comfortable with online resources like this but the simplicity of the platform allows our students to learn and gain knowledge quickly \&amp; easily.&#10;&#10;Adaptability - Features on the platform allow students to tailor the questions they need to improve on and improve their overall score. Their spaced repetition algorithm  also helps highlight areas students need to improve
> 
> **Cons**: Nothing\! Couldn't recommend it any higher. We've had over 500 students pass their exam as a result of Synap's platform
> 
> Top notch, students love it and the support from the Synap has been invaluable

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## Links

- [View on GetApp](https://www.getapp.ca/software/113945/synap)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/113945/synap> |
| de-AT | <https://www.getapp.at/software/113945/synap> |
| en | <https://www.getapp.com/hr-employee-management-software/a/synap/> |
| en-AE | <https://www.getapp.ae/software/113945/synap> |
| en-AU | <https://www.getapp.com.au/software/113945/synap> |
| en-CA | <https://www.getapp.ca/software/113945/synap> |
| en-GB | <https://www.getapp.co.uk/software/113945/synap> |
| en-IE | <https://www.getapp.ie/software/113945/synap> |
| en-NZ | <https://www.getapp.co.nz/software/113945/synap> |
| en-SG | <https://www.getapp.sg/software/113945/synap> |
| en-ZA | <https://www.getapp.za.com/software/113945/synap> |
| es | <https://www.getapp.es/software/113945/synap> |
| es-CL | <https://www.getapp.cl/software/113945/synap> |
| es-CO | <https://www.getapp.com.co/software/113945/synap> |
| es-MX | <https://www.getapp.com.mx/software/113945/synap> |
| fr | <https://www.getapp.fr/software/113945/synap> |
| fr-BE | <https://fr.getapp.be/software/113945/synap> |
| fr-CA | <https://fr.getapp.ca/software/113945/synap> |
| nl | <https://www.getapp.nl/software/113945/synap> |
| nl-BE | <https://www.getapp.be/software/113945/synap> |
| pt | <https://www.getapp.com.br/software/113945/synap> |
| pt-PT | <https://www.getapp.pt/software/113945/synap> |

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