LogMeIn Central

LogMeIn Central

Endpoint management for desktops, servers & mobile laptops

4.5/5 (287 reviews)

LogMeIn Central Overview

What is LogMeIn Central?

LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy and automate routine IT tasks for any PC or Mac from anywhere, via any Android or iOS device. Key features include computer grouping, remote deployment, user management, anti-virus protection, and computer health monitoring.

LogMeIn Central’s remote access feature enables users to remotely control computers from any location, and get access to the desktop as well as all applications, files and information from their own device. The remote control tool allows the user to control the entire computer of a remote employee and other endpoints across the globe from a single location. Users can remotely deploy and setup installation packages on multiple computers at a time, create automated deployment tasks, and transfer files between computers using drag-and-drop.

With LogMeIn Central, organizations can maintain control of their servers and workstations, and track and protect all IT assets from a single location with features for software patching, anti-virus integrations, real-time monitoring, proactive alerts, and more. Automated task management allows for the remote installation of software, file distribution, and the ability to run scripts for proactive endpoint support. Users can also centrally schedule and manage all Windows updates across all endpoints using LogMeIn Central, and identify any vulnerable third party updates to deploy patches. Additional tools include advanced reporting, ad hoc support, user management, self-healing alerts, background access, and more.

LogMeIn Central Overview

Pricing

Starting from
$46.00/month

Pricing options

Free Trial
Subscription
Value for money

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)


LogMeIn Central Features

Devices
Business size
S M L
Markets
Australia, Brazil, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
Chinese (Simplified), Dutch, English, French, German and 6 others, Hungarian, Italian, Japanese, Korean, Russian, Spanish

Screenshots

LogMeIn Central screenshot: Monitor, manage, and secure the endpoint infrastructure via any device
LogMeIn Central screenshot: Monitor, manage, and secure the endpoint infrastructure via any device LogMeIn Central screenshot: Organize computers according to location, function, access permissions, or any other criteria LogMeIn Central screenshot: View and report on the entire IT infrastructure with computer auditing and inventory management LogMeIn Central screenshot: Increase productivity by automating manual processes to optimize resource allocation and reduce IT costs LogMeIn Central screenshot: Set up, monitor, and take action with proactive alerts LogMeIn Central screenshot: Be up to date to ensure every vulnerability is closed with tools for patch management

LogMeIn Central Reviews

LogMeIn Central Reviews

Overall rating
4.5
/
5
Excellent
169

Very good
90

Average
22

Poor
6

Terrible
0

Value for Money
3.7
Features
4.3
Ease of Use
4.4
Customer Support
4.2
90% recommended this app
Tyler L.

A fantastic product that allows quick set up and fast remote access to computers and servers.

I can't imagine doing my job without this software. Things would be so much more clunky and take twice as long without it. It's that good and that important for offering remote support.


Loren D.

LogMeIn

LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.


Kyle J.

Log Me In Review - Great

Great experience, no issues, Great piece of software to have in your inventory.


Shawn B.

LogMeIn Central

Overall the product works well. We used it as our defacto remote support tool to support our remote end users. Costs just got out of hand and I had to eventually abandon LogMeIn Central for another company that worked just as well for 1/3 of the cost.


Jax W.

Never Really Worked Reliably

We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.


Tyler L.

A fantastic product that allows quick set up and fast remote access to computers and servers.

Used Daily for 2+ years
Reviewed on 1/9/2018
Review Source: Capterra

I can't imagine doing my job without this software. Things would be so much more clunky and take twice as long without it. It's that good and that important for offering remote support.

Pros

It's easy to use even with hundreds of computers set up, all organized into group folders with a wealth of information available to you before you even remote connect to the user's computer. It has a huge array of customization options and features to access without ever feeling overwhelming, and has support information and access right from the main page.
It's extremely useful for remote management, in addition to just being impressive to clients.

Cons

They are, bar none, the best remote access and support software on the market. This however means that when they raise their prices, which they seem to do every year, you're left to either take it and raise your own prices slightly, or eat the loss.
They also seem to have dropped the live chat support feature, as it's always marked "Offline" on the support drop-down even though it's within the posted hours.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Loren D.
Industry: Medical Practice
Company size: 13-50 Employees

LogMeIn

Used Monthly for 2+ years
Reviewed on 12/8/2019
Review Source: Capterra

LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.

Pros

LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

Cons

Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kyle J.
Industry: Information Technology & Services
Company size: 13-50 Employees

Log Me In Review - Great

Used Daily for 1+ year
Reviewed on 3/9/2020
Review Source: Capterra

Great experience, no issues, Great piece of software to have in your inventory.

Pros

Great product. Super simple to use. Always works, and I have never had an issue in the time that I have used it.

Cons

I cannot complain about this software. probably one of the easiest products to use, and it just works as it should.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Shawn B.
Industry: Industrial Automation
Company size: 51-200 Employees

LogMeIn Central

Used Daily for 2+ years
Reviewed on 12/20/2019
Review Source: Capterra

Overall the product works well. We used it as our defacto remote support tool to support our remote end users. Costs just got out of hand and I had to eventually abandon LogMeIn Central for another company that worked just as well for 1/3 of the cost.

Pros

Easy to use, centralized management, ease of deployment, easy to create groups, users, and admins. Uptime was never an issue.

Cons

Cost. They did nothing but increase...I wish I could say better things about this company but their costs were too rich for our company so we moved to another remote support alternative for our company.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Jax W.
Industry: Information Technology & Services
Company size: 13-50 Employees

Never Really Worked Reliably

Used Weekly for 2+ years
Reviewed on 10/1/2018
Review Source: Capterra

We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pros

It allowed us to access thousands of devices and keep them organized.

Cons

Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

User recommendation
8.1/10
Based on 287 user ratings
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LogMeIn Central Pricing

LogMeIn Central Pricing

Starting from
$46.00/month
Free Trial
Subscription
Value for money

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)

All packages start at 25 computers.

BASIC: €46/month (billed annually)

PLUS: €92/month (billed annually)

PREMIER: €117/month (billed annually)

Value for Money
3.7/5
Based on 287 user ratings
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LogMeIn Central Features

LogMeIn Central Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Application Integration
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.3/5
Based on 287 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for LogMeIn Central

Additional information for LogMeIn Central

Key features of LogMeIn Central

  • Access request management
  • Activity log
  • Asset tracking
  • Audit management
  • Behavioral analytics
  • Compliance tracking
  • Dashboard view
  • Device management
  • Encryption
  • Endpoint management
  • IP protection
  • IT asset management
  • Knowledge management
  • Maintenance management
  • Multifactor authentication
  • Real-time monitoring
  • Remote access
  • Remote monitoring
  • Screen sharing
  • Service catalog
  • Service reporting
  • Session recording
  • Signature matching
  • Software inventory
  • User and computer grouping
  • User management
  • Whitelisting / blacklisting

Benefits

  • IT organizations can gain the speed, flexibility, and insight they need to increase productivity, reduce IT costs and mitigate risk with tools for automating routine tasks such as scripting and patch management.

  • Remotely set up installation packages and deploy LogMeIn hosts on every machine within the IT environment with LogMeIn Central to reduce site visits.

  • Whether an organization has remote employees or endpoints all over the globe, LogMeIn Central provides remote access for quick support to any PC or Mac from anywhere.

  • Create advanced reports on CPU usage, software, inventory, and other metrics in order to analyze account activity and audit endpoint security.

  • Push multiple, silent software updates without interruption to end users directly through the LogMeIn dashboard with LogMeIn Central.

  • LogMeIn Central FAQs

    LogMeIn Central FAQs

    Below are some frequently asked questions for LogMeIn Central.

    Q. What type of pricing plans does LogMeIn Central offer?

    LogMeIn Central offers the following pricing plans:

    Starting from: $46.00/month

    Pricing model: Subscription

    Free Trial: Available

    All packages start at 25 computers. BASIC: €46/month (billed annually) PLUS: €92/month (billed annually) PREMIER: €117/month (billed annually)

    Q. What are the main features of LogMeIn Central?

    LogMeIn Central offers the following features:

    • Access request management
    • Activity log
    • Asset tracking
    • Audit management
    • Behavioral analytics
    • Compliance tracking
    • Dashboard view
    • Device management
    • Encryption
    • Endpoint management
    • IP protection
    • IT asset management
    • Knowledge management
    • Maintenance management
    • Multifactor authentication
    • Real-time monitoring
    • Remote access
    • Remote monitoring
    • Screen sharing
    • Service catalog
    • Service reporting
    • Session recording
    • Signature matching
    • Software inventory
    • User and computer grouping
    • User management
    • Whitelisting / blacklisting

    Q. Who are the typical users of LogMeIn Central?

    LogMeIn Central has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does LogMeIn Central support?

    LogMeIn Central supports the following languages:

    Chinese (Simplified), Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Russian, Spanish

    Q. What type of pricing plans does LogMeIn Central offer?

    LogMeIn Central has the following pricing plans:

    Subscription

    Q. Does LogMeIn Central support mobile devices?

    LogMeIn Central supports the following devices:

    Android

    Q. What other apps does LogMeIn Central integrate with?

    LogMeIn Central integrates with the following applications:

    ClickShare Conference

    Q. What level of support does LogMeIn Central offer?

    LogMeIn Central offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials