About GoReminders
GoReminders is a cloud-based, multilingual appointment reminder and SMS scheduling service for businesses of all sizes. The reminders and confirmation tool can be used to schedule text messages and emails to send to clients in order to reduce the number of no-shows and confirm appointments. GoReminders includes tools such as automatic calendar sync, customizable reminder texts, SMS reminder scheduling, recurring appointments, and more. FREE TRIAL-No credit card required.
Appointments can be scheduled within GoReminders from a desktop, or any iOS or Android device, meaning scheduling can be managed on-the-go. New appointments can be added to the calendar by filling out a simple form, and appointments can be set up to recur at defined intervals. Businesses are able to create a range of customized appointment reminder texts which can be triggered to send to customers in the run up to the appointment date, and messages can be created in any language depending on customer needs. Businesses can choose whether they would like to send reminders to customers via email, SMS, both, or none, and the method of contact can be personalized for each contact.
GoReminders facilitates appointment confirmations with the ability for clients to confirm their attendance in response to reminder emails or text messages. When the confirmation feature is enabled, clients can confirm their attendance by replying with “C” for “confirmed” or “R” for “reschedule”, and the status is automatically updated within the calendar to inform staff. Reschedule requests send an automatic email or SMS to the relevant employee so that communication can be initiated. Integration with Google Calendar, iCal, Outlook, and other calendar tools means that all appointments confirmed within GoReminders can be synchronized automatically to the user’s personal calendar.
New feature - online booking available now. With our completely optional new Booking feature, you can now create a customized Booking form with locations, services, staff selection, available business hours, and even multiple appointment requests for your clients. Plus a lot of other useful features within Booking! You can even use your reminder templates and message sequences with the Instant Book booking mode. Note: You don't need to offer your clients the option to book online—Booking will be disabled unless you want to use it.
FREE TRIAL-No credit card required.
Key benefits of GoReminders
Devices
Business size
Markets
Supported Languages
Images
Features
Total features of GoReminders: 18
- Appointment Management
- Automatic Notifications
- Built-In Database
- Calendar Sync with Google
- Contact Database
- Custom Fields
- Customer Experience Management
- Customizable Templates
- Email Notifications
- Multi-Language
- Online Booking Integration
- Real Time Updates
- Recurring Tasks
- Reminders
- SMS Integration
- Search Functionality
- Status Tracking
- Synchronous Editing
Alternatives
Acuity Scheduling
Booker Software
MyTime
Schedulista
Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great product for the cost! Makes life so much easier and customer service is excellent .
Reviewed on 2018-07-03
Pros
No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.
Cons
We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.
Response from GoReminders
Hi Linda,
Thanks for your review! We are pleased that GoReminders is working flawlessly for your company. We pride ourselves on the flexibility of GoReminders.
Any Feedback is greatly appreciated as our main focus is to constantly improve :)
Did you know that in your Settings you can specify the default appointment length, and you can setup all of your services? That way your correct appointment length will be pre-filled when you go to setup an appointment, and you can specify what service the appointment is for, which can help customize your reminders even further!
Let me know if you have any questions.
Thanks again for your review.
-Noah, Customer Support
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love these guys!
Reviewed on 2020-02-06
We love [SENSITIVE CONTENT HIDDEN] and the who Grreminders team! Every time I have a question,...
We love [SENSITIVE CONTENT HIDDEN] and the who Grreminders team! Every time I have a question, there's never a don't in my mind, I can ask and they will not only have an answer but a speedy response at that!
Pros
I love that GoReminders was a start up company the same time I started and they've continued to grow and benifit my ever growing business every step of the way!
Cons
Only wish we could add specific timing so customers could see how long we allot to be with them at scheduled appointments.
Response from GoReminders
Hi Gabby,
Thank you for your amazing review! We are so thankful for your support and so happy that we've been able to help improve your business. You can create a custom field for Time Allotment that can also be used a tag in your reminder templates. We'll send you some additional details on how to set this up.
Thanks again for your review. We greatly appreciate it!
- Oceana, Customer Support
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Works
Reviewed on 2020-01-23
Pros
Daily use for appointment reminders. Enter name and phone number and receive email confirmation.
Cons
The appointment date should go to the next weekday.
Response from GoReminders
Hi Jamie,
Thank you so much for taking the time to give your review! We really appreciate your feedback.
I am so sorry that you were not able to achieve the result you wanted with your appointment dates. I will follow up with you directly to get more details and to answer any additional questions you may have.
Thank you again for your review!
-Oceana, Customer Support
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to Use Automated Reminder Tool
Reviewed on 2020-12-17
Overall this tool did exactly what I needed- sent out reminders to clients and allowed them to...
Overall this tool did exactly what I needed- sent out reminders to clients and allowed them to confirm with me that they were still in need of my services. Great product, very easy to use, and does exactly what it's supposed to.
Pros
This tool is extremely easy to use. Simply set up the appointments you need reminders sent out for, personalize when the reminders need to be sent, and then let the tool do its thing. I like that I can personalize the reminders for my needs and it saves me a lot of time, while keeping clients engaged and happy.
Cons
I do wish there was a way I could integrate this app with another appointment-creating tool that I use. It'd be nice to be able to link the two so I could automatically have personalized reminders created as soon as I book the appointment.
Response from GoReminders
We're so thrilled that you enjoyed trying out GoReminders and that you found so many of our features useful for your business and to keep your clients so satisfied!
We also wanted to let you know that GoReminders has Zapier integration support so if another booking or scheduling software you were using also has Zapier support, you can sync your client information from that software to GoReminders to make scheduling appointments and setting up reminders even easier. We'll pass along your comments to our development team for further review and if we include your feature request in a future release, we'll send you an email.
Thank you again for taking the time to leave your review and for your support!
- Oceana, Customer Support
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
GoReminders helped us reduce our No-show rate and communicate easily with our patients
Reviewed on 2020-01-22
GoReminders has helped us to reduce our No-Shows and increase our rebooking rates. All our...
GoReminders has helped us to reduce our No-Shows and increase our rebooking rates. All our patients love the appointment reminders. We also use GoReminders to contact people who have missed appointments or need to reschedule and it's a super easy way to communicate and get those patients back on our books. We've been using it so long now its like second nature.
Customer service is always really great, they even implemented a number of requests/suggests we had - which we thought was super :)
Pros
We've been using GoReminders for a while and found it very easy to use and set up. GoReminders is very flexible allowing us to create own messages and sequences. You can also easily go into calendar and update any appointments.
Cons
Unfortunately it does not integrate with our CRM which is more of an issue with the CRM than with GoReminders. The only thing we really have a complaint about is that if you are set up to send a sequence of reminders, it will only stop sending reminders if patients/customers/clients respond with R or Reschedule. However, its easy enough to go change the appointments or stop reminders in the calendar.
Response from GoReminders
Thanks so much for your amazing review of GoReminders. We're so happy that it's easy for you to use and setup, and that your patients love the reminders! Often that is the most important aspect!
I understand what you're saying regarding your complaint, and we actually do have additional features for that which you may not be aware of. I'll reach out to you right now with info on those features.
Let us know if anything ever comes up!
Best,
Noah, Customer Support
GoReminders FAQs
Below are some frequently asked questions for GoReminders.Q. What type of pricing plans does GoReminders offer?
GoReminders offers the following pricing plans:
- Starting from: US$15.00/month
- Pricing model: Subscription
- Free Trial: Available
Bronze: $15/month for up to 20 appointments/month ($12/month paid annually) Silver: $30/month for up to 300 appointments/month ($24/month paid annually) Gold: $60/month for up to 600 appointments/month ($48/month paid annually) Enterprise: starting at $90/month ($72/month paid annually) for 900 appointments/month with additional blocks of 300 appointments for $24/month
Q. What are the main features of GoReminders?
GoReminders offers the following features:
- Appointment management
- Appointment reminders
- Appointment scheduling
- Automatic notifications
- Automatic reminders
- Calendar sync
- Calendar sync with Google
- Contact database
- Custom fields
- Customer experience management
- Customizable templates
- Email notifications
- Email reminders
- Group calendars
- Multi-language
- Online booking
- Real time updates
- Recurring appointments
- Recurring tasks
- SMS integration
- SMS messaging
- Scheduled emails
- Status tracking
- Synchronous editing
- Two-way messaging
Q. Who are the typical users of GoReminders?
GoReminders has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does GoReminders support?
GoReminders supports the following languages:
English
Q. Does GoReminders support mobile devices?
GoReminders supports the following devices:
Android, iPhone, iPad
Q. What other apps does GoReminders integrate with?
GoReminders integrates with the following applications:
Google Calendar, Microsoft Outlook
Q. What level of support does GoReminders offer?
GoReminders offers the following support options:
Online Support
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